22842 347Th Street Se, Erskine, MN 56535
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A cluster of tenant reviews about Greater Minnesota Management properties in Crookston, Minnesota paints a complex picture that ranges from serious maintenance and communication problems to moments of strong support from some staff. The threads running through the comments show that living at Summerfield-related properties can be a mixed experience, with several residents highlighting alarming maintenance issues, unclear policies, and pockets of both kindness and frustration from management. Across the boards, the sentiment toward the company itself tends to be pragmatic: some tenants praise certain individuals and the physical attributes of the units, while others feel shortchanged by how repairs, communications, and rent matters are handled.
Several reviewers describe ongoing and sometimes severe maintenance shortcomings. Complaints include appliances that were never replaced, front doors and windows that remain unfixed or improperly sealed, and even damage caused by maintenance work that left walls scarred near kitchen entrances. There are reports of security concerns such as a broken second-bed window that looks like an attempted break-in, and a front door that does not seal properly, allowing drafts and odors to circulate. One tenant mentions a patio door that does not fit correctly, permitting flies and spiders to enter the living space, while others note a pervasive smell from neighboring units that infiltrates bathrooms. These detailed observations collectively suggest that basic upkeep and attention to safety and comfort were inconsistent, leaving some residents feeling unsettled in their homes. A subset of reviews also references discriminatory attitudes, with some residents expressing the impression that Black African American tenants were not welcome, which adds a troubling dimension to the concerns about how the properties are managed.
Communication and management practices emerge as another major theme. Several tenants recount a lack of advance notice about important events or changes, such as the death of a previous manager and how information about that transition was delayed for months. The arrival of a new manager is described as problematic by some, who allege persistent harassment toward residents who were behind on rent, particularly on Thursdays. The process of obtaining documentation - such as letters confirming rent delinquency or payments - appears to have been frustrating and slow for people seeking assistance, with one reviewer reporting that they finally received a needed letter only after several months, by which time the assistance window had closed. There are also assertions that lease terminations and negotiations around payment arrangements were handled ineffectively, contributing to a sense that residents could be pressured rather than supported when finances were tight. Some reviews contrast these experiences with claims that there is no on-site manager in some properties and that management's focus is more on collecting money than addressing resident needs, which adds to feelings of distrust.
Yet the same set of reviews does not paint a uniformly negative picture. Positive voices foreground the size and desirability of the apartments themselves. Several tenants note that the units are spacious and well maintained, with central air and heating that keep living spaces comfortable year-round. The presence of in-unit laundry and a garage is repeatedly described as a major plus, matching practical expectations for modern living. In addition to the physical attributes, some residents highlight the responsiveness and professionalism of specific staff members. Peter, who is repeatedly praised as a capable and helpful property manager, emerges as a frequent source of relief and assurance, especially during move-in, the move-out process, and the handling of move-related questions. Another staff member, Steve the maintenance technician, is singled out for effective and timely repairs, with several reviews commending his ability to address problems promptly and to manage snow removal and lawn care in a way that enhances daily living outside the home. One reviewer even notes success with an emotional support animal (ESA) documentation process facilitated by Peter, underscoring that some management actions can be considerate and helpful when handled properly. These positive accounts remind readers that there are people within the company who strive to deliver solid service when communications are clear and expectations are reasonable.
The experiences extend to a broader sense of community and resident satisfaction in some testimonials. A number of renters express gratitude for friendly neighbors, easy move-in experiences, and a sense of security created by well-lit outdoor areas. Some tenants, too, describe moving closer to family through the very properties that initially seemed problematic and report that their stay contributed to stability and happiness in their personal lives. In the midst of complaints, these threads emphasize that the properties can be welcoming, well-kept, and supportive when the right staff are accessible and responsive, and when move-in processes are smooth. Conversely, other reviews caution prospective renters about inconsistent services, higher-than-expected rents, and persistent nuisance problems such as dog waste and cigarette butts outside common areas, which detract from overall quality of life for residents and their families.
Overall, the collection reveals a spectrum of experiences that can hinge on the specific property, the on-site team, and the dynamics of individual maintenance requests. Some tenants feel they encountered genuine care and practical benefits - spacious apartments, modern amenities, and responsive personnel like Peter and Steve - while others report stressful, frustrating, and sometimes discriminatory experiences tied to maintenance delays, communication gaps, and aggressive rent collection practices. For anyone considering a move to these properties, the takeaway is to approach with thorough due diligence: verify the current on-site management structure, seek out recent tenant references for the exact building or neighborhood, ensure clear timelines for promised repairs and pest control, and confirm that move-in inspections and documentation procedures are transparent and efficient. The properties themselves offer real positives - space, amenities, and a general sense of community - while the management track record, as described by multiple tenants, suggests that improvements in communication, maintenance responsiveness, and tenant respect would go a long way toward making these residences consistently reliable places to call home.
Crossroads Apartments is an assisted living community located in Erskine, MN. Our community offers a range of amenities and care services to ensure the comfort and well-being of our residents.
Our apartments are fully furnished and provide a cozy and comfortable environment for our residents to call home. Each apartment features a dining room where residents can enjoy delicious meals prepared by our professional staff. We also offer housekeeping services to ensure that our residents' living spaces are always clean and tidy.
Our community boasts beautiful outdoor spaces, including a garden, where residents can relax and enjoy the fresh air. We also provide Wi-Fi/high-speed internet access and telephone services so that residents can stay connected with their loved ones.
At Crossroads Apartments, we understand the importance of providing personalized care to meet the individual needs of our residents. Our dedicated staff is available to assist with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that our residents receive the necessary medical attention.
For those with diabetes or special dietary restrictions, we offer specialized meal preparation and service as well as diabetes diet management. Medication management is also provided to ensure that medications are taken in a timely manner.
Transportation arrangements for medical appointments are available for added convenience. Additionally, we offer transportation to doctors' appointments so that our residents can easily access healthcare services.
Our community promotes an active lifestyle through a variety of scheduled daily activities. Residents can engage in social interactions with fellow community members while enjoying cafes, parks, restaurants, places of worship conveniently located nearby.
At Crossroads Apartments, we strive to create a warm and welcoming environment where seniors can live comfortably while receiving the assistance they need.
Crossroads Apartments is located at 22842 347Th Street Se, Erskine, MN 56535 in Polk County, Minnesota
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