St Francis Home
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2400 Street Francis Drive, Breckenridge, MN 56520
For more information about senior living options: (844) 490-3973
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The collection of reviews paints a hospital that elicits extreme and often conflicting reactions. Some people describe life?saving care and profound gratitude, while others recount frustration, fear, and mistrust. On one hand, there are stories of rapid, decisive intervention during heart and stroke emergencies. One patient drove himself to the ER after a heart attack, collapsed in the emergency room, and awoke to a doctor performing CPR before being flown to Fargo; "ALIVE ? Thank you St Francis hospital." Another account praises the ER staff for acting quickly during a stroke, with clinicians "in me from the minute I walked in," and the overall impression of effective, life?saving care in those critical moments. For at least a few patients, the hospital is seen as a place where competent action can and does save lives, even when the broader system feels flawed.
Yet, beneath those high?stakes successes, a torrent of criticisms reveals serious concerns about consistency, communication, and overall patient experience. Several reviews recount misdiagnoses or missed findings in the walk?in clinic or ER. For example, a patient's sister's ankle fracture was missed for weeks after a walk?in visit, with X?rays labeled as a sprain and the fracture not communicated to the family. The writer argues that communication failures, including not informing patients of prior findings via email or text, contribute to ongoing pain and confusion and that such patterns undermine trust. Another commenter claims a lack of accurate medical information and accuses the staff of being unprepared to manage certain conditions, describing the atmosphere as "terrible service" with slow waits and a sense of incompetence in urgent situations.
The reviews highlight particular tensions around emergency department operations, including wait times and staffing. Several readers argue that if something is truly an emergency, the current system should minimize waiting, with calls for more physicians on duty and better nursing training. Complaints extend to perceived indifference or misbehavior by staff - phrases like "nursing staff is completely incompetent," "the doctor was yelling," and "staff complained about me in the hall" convey a sense of a stressful, adversarial environment rather than collaborative care. In some accounts, patients feel dismissed or left to navigate their symptoms without clear explanations or adequate examination, even when symptoms are serious, such as post?traumatic cardiac symptoms or post?operative concerns.
Financial and administrative issues surface repeatedly as a major point of frustration. One reviewer notes being charged more than $700 for a brief ER visit that lasted about 20 minutes, framing it as price gouging and criticizing the hospital's billing practices, including how workman's compensation matters were handled and how bills arrived long after the fact. Another patient describes overpayment or delays in refunds after imaging services and claims that the financial process creates anxiety and undermines trust in the care provided. The sense conveyed is that, for some patients, the cost of care feels disconnected from the quality of medical attention received, turning a stressful health event into a financial ordeal.
There are also pointed criticisms about specific interactions and routines that left lasting negative impressions. Allegations include a nurse giving medication to avoid caring for a family member, and praise for one nurse (Tamara) who provided a notably positive experience amidst the broader dissatisfaction. The nursing home and walk?in care experiences are described as unequal, with some staff members portrayed as rude or inattentive and others praised for their professionalism and empathy. A particularly distressing note comes from a patient who, after a mental health crisis, was escorted by a sheriff to the emergency room - an incident that underscores concerns about how patients in crisis are treated and the potential for the hospital environment to escalate rather than alleviate distress.
Interwoven with these critical voices are stories that reflect real human stakes and partial successes. A reviewer who had a critical experience later acknowledges a moment when the ER saved their life during a stroke, expressing genuine gratitude for the clinicians who responded promptly and effectively at that moment. There are also mentions of patients who felt their needs were met in the walk?in clinic, where some say referrals, refill processes, and throughput were smoother and more reliable. And there are instances where families observed compassionate care from particular nurses or staff members, even if their overall impression of the facility remained mixed.
Taken together, the reviews depict a hospital that can be a crucial lifeline in emergencies, capable of rapid intervention and life?saving action, but that also struggles with consistency, communication, patient flow, staff training, and administrative clarity. Some patients now advise others to seek care elsewhere for certain conditions, citing experiences that include misdiagnosis, poor responsiveness, or prohibitively high costs, while others emphasize that the same institution can deliver exceptional care in urgent, life?threatening scenarios and that specific staff members can make a meaningful, positive difference. The recurring themes suggest a need for improved coordination across departments, clearer communication with families, more transparent billing practices, and heightened attention to patient dignity and patient?centered care, both in acute emergencies and in the days following treatment.
St Francis Home in Breckenridge, MN is a well-equipped and comfortable assisted living community. With its skilled nursing facility, residents can receive the care they need in a home-like environment. The community offers a range of amenities to enhance residents' daily lives, including air-conditioning for comfort, a beauty salon for personal grooming needs, and cable or satellite TV for entertainment. Community-operated transportation is available to help residents get around town easily.
For those looking to stay connected with technology, St Francis Home provides a computer center and Wi-Fi/high-speed internet access. Devotional services off-site are offered to cater to residents' spiritual needs, while the dining room serves restaurant-style meals with special dietary restrictions taken into account. Housekeeping services ensure that common areas and private bathrooms remain clean and tidy.
Residents have plenty of options when it comes to recreation and wellness activities at St Francis Home. The fitness room allows residents to pursue their physical well-being, while the gaming room provides entertainment options. The garden and outdoor spaces offer opportunities for fresh air and relaxation. A small library caters to book lovers.
The community also prioritizes the ease of transportation for residents by providing move-in coordination services as well as non-medical transportation arrangements. Medical appointments can be easily accessed through transportation to doctors' appointments.
In terms of care services, St Francis Home ensures 24-hour call system availability and supervision for resident safety. Assistance with activities of daily living such as bathing, dressing, transfers, and ambulatory care are provided by trained staff members. Specialized care like diabetes diet management and medication management are part of the comprehensive care package offered at this assisted living community.
Residents can enjoy various activities organized by the community such as fitness programs, planned day trips, and resident-run activities. Additionally, there are numerous nearby amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship nearby which adds convenience for the residents.
St Francis Home in Breckenridge, MN is a caring community that strives to provide residents with a comfortable, engaging, and supportive environment for their assisted living needs.
Located in Breckenridge, Minnesota, this area offers a variety of amenities and services that cater to the needs of seniors. Within close proximity, you will find healthcare facilities such as CHI St. Francis Health Orthopedic & Spine Clinic and Home Health Care Of Saint Francis Medical Center, as well as pharmacies like Snyder Drug and Thrifty White Pharmacy. Places of worship like Inspiration Lutheran Brethren Church and United Methodist Church provide spiritual support, while cafes such as Hills 210 Cafe and Subs offer a cozy spot for socializing. For recreation, parks like Chahinkapa Park and Jefferson Park are ideal for leisurely strolls. Transportation options are also convenient with Twin Town Taxi and U-Haul available nearby. Overall, this area provides a tranquil setting with essential services for seniors looking to retire in a welcoming community.
St Francis Home is located at 2400 Street Francis Drive, Breckenridge, MN 56520 in Wilkin County, Minnesota
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