223 Washington Street, Brainerd, MN 56401
For more information about senior living options: (844) 490-3973
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They were very helpful and addressed everything the reviewer needed perfectly. The reviewer gave the service five stars. The assistance was praised as very helpful by the reviewer.
They were very unorganized. They were very rude. They would not be recommended at all. The company didn't call to schedule visits to the house. They came once to certify, then didn't show when they were supposed to. They gave the reason that the health aide had quit and that they didn't have anyone else. They contacted the VA and told them the patient was non-compliant and had refused services. It is hard to do when they don't call or show up. They had a terrible attitude, except for one RN, and she couldn't do it all. The patient's anxiety issues and PTSD were not taken into consideration.A home health care provider is painted by these accounts as a service that can either feel indispensable or frustratingly unreliable, depending on who you ask and when you ask. The material presents a sharp contrast between a strongly positive experience and a set of troubling, detailed complaints about organization, communication, and respect for patient needs. Taken together, the pieces illuminate how differences in staffing, scheduling, and attitude can transform a routine home visit into a source of relief or a source of stress.
One reviewer offers a stark counterpoint to the complaints that follow, dialing the tone in with praise. This person says the service was "very helpful" and that the provider "helped me with everything I needed perfectly," ending with a clear, unambiguous five-star rating. The emphasis here is on thorough assistance and complete satisfaction, implying that, in at least this instance, the team delivered on its promises and left the patient feeling supported and well cared for. The language conveys a sense of reliability and effectiveness, suggesting that the provider's approach can meet or exceed expectations when all the pieces come together.
By contrast, another account casts the organization in a much more problematic light, focusing on disorganization and rude behavior. The reviewer asserts there was no attempt to schedule home visits through proper communication; the company did not call to set up times and, after a single certification visit, failed to appear for subsequent appointments. The negative experience is not framed as a misstep but as a pattern: the staff's inability to maintain a reliable schedule left the patient without planned care and undermined trust in the process. This portrayal highlights how critical timely contact and predictable visits are to the sense of security that families rely on in home health care.
Compounding the scheduling failures are claims about staffing instability. The reviewer states that a health aide quit and that no replacement was found, producing a cascade of consequences. The company reportedly told the VA that the patient was non-compliant, a claim the reviewer insists is indefensible given the lack of communication and the absence of follow-through. The accusation points to a breakdown not just in daily operations but in how the organization manages relationships with external entities like the VA, which can have real implications for access to services and funding pathways.
Mental health considerations appear prominently in the critique. The patient is described as having anxiety issues and PTSD, yet the reviewer feels these conditions were ignored in practice. The lack of accommodation or awareness for mental health needs is presented as evidence of insensitivity or neglect, suggesting that the team did not tailor its approach to the patient's emotional and psychological realities. This element of the critique underscores a broader expectation in home care: that staff recognize and respond to underlying mental health challenges as part of delivering compassionate, competent care.
A further dimension of the negative account is the impression of overall attitude and competence. The reviewer describes a "terrible attitude" from the staff, noting that only one registered nurse demonstrated any competence, yet even she could not handle all the demands placed on the team. The implication is that there are limits to what a small number of capable staff can accomplish within a system that may be under-resourced or poorly coordinated. The tone conveys frustration not only with individual interactions but with the organizational framework that leaves patients and families to bear the consequences of gaps in coverage, scheduling, and accountability.
Taken together, these accounts present a complex picture: one side celebrates a seamless, responsive, and comprehensive level of care, while the other details a cascade of failures - missed appointments, misrepresented patient status, and insufficient attention to mental health needs. The divergence raises questions about consistency, staffing stability, and how the organization communicates with patients, families, and external agencies. It also points to the human impact of operational shortcomings: anxiety, confusion, repeated disruptions to care, and erosion of trust in a system that patients rely on during vulnerable times.
For observers evaluating home health providers, the messages here suggest that success can hinge on reliable scheduling, clear and proactive communication, and a staffing structure capable of supporting both physical care tasks and the subtler demands of mental health awareness. When these components align, the service appears capable of delivering meaningful, positive outcomes. When they don't, the same organization can feel inconsistent, impersonal, and at times adversarial - especially for patients dealing with conditions like anxiety and PTSD and for families seeking dependable, respectful care. The contrasting experiences serve as a reminder that in home health care, the difference between a five-star impression and a troubling report often rests on whether the operational gears mesh smoothly with empathetic, patient-centered practice.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Brainerd-Crow Wing County Regional (4 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Barnabas Health Care Services is an assisted living community located in Brainerd, MN. Our facility offers a wide range of amenities to ensure the comfort and convenience of our residents. Each unit comes fully furnished with cable or satellite TV, a dining room, and a kitchenette. Wi-Fi/high-speed internet is also available throughout the community.
Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We coordinate with health care providers to ensure that our residents receive the medical attention they need. Our team also manages medication and offers a mental wellness program to support the emotional well-being of our residents.
Meal preparation and service are provided, catering to special dietary restrictions such as diabetes diets. Dining options are available for residents with specific dietary needs.
Residents can enjoy a variety of activities both within our community and in the surrounding area. We offer resident-run activities as well as scheduled daily activities to keep our residents engaged and entertained.
In terms of location, Barnabas Health Care Services is conveniently situated near various amenities. There are five cafes, parks, pharmacies, and hospitals nearby, ensuring easy access to different services. Additionally, there are numerous physicians' offices, restaurants, places of worship, and transportation options in close proximity to the community.
At Barnabas Health Care Services, we strive to provide a comfortable and inclusive environment where seniors can thrive while receiving the support they need for their daily lives.
Barnabas Health Care Services is located at 223 Washington Street, Brainerd, MN 56401 in Crow Wing County, Minnesota
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