Transmed Care in Ypsilanti, MI
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Information last verified:
57 Edison Avenue., Ypsilanti, MI 48197
For more information about senior living options: (844) 490-3973
The staff were very professional and extremely kind, showing genuine care. Kim and Lisa were friendly and took very good care of the relative, putting the family at ease. The service was consistently clean, and the caregivers were great. The staff welcomed the mother with open arms, treating her as family. The care team achieved significant improvements in a short time, including reducing the need for several medications and insulin. The staff and owners provided phenomenal care and made the family feel like part of the family.
TransMed never provided a courtesy call or a proper pickup window, unlike other services that notify customers at least two hours in advance. The staff were rude, ignorant, and completely unprofessional, as reported by more than one caller. Their attitude was dismissive, failing to understand the importance of clear communication for elderly patients with medical needs. They told the patient they would be picked up only 27 minutes before the appointment, with no consideration for preparation time or the patient’s condition. After a complaint was filed with the insurance provider, the company allegedly lied, falsely claiming the reviewer told them not to pick up the patient. The company’s lack of accountability, compassion, and professionalism is deeply concerning. Potential customers are advised against using this company due to unreliable, unsafe, and disrespectful transportation. The experience was disappointing and disheartening, especially when caring for a vulnerable family member. They are terrible at transporting elderly patients, with reports of waiting for hours or not being picked up at all. There was no show for a scheduled ride, no call or message, yet a survey on satisfaction was sent—very dissatisfied. Caregivers were rude and verbally abusive. They hang up the phone when asked to speak to an activity coordinator. The staff is described as beyond rude and disrespectful, with one reviewer calling the place trash and alleging a caregiver situation that traps a relative.TransMed Care in Ypsilanti is best suited for families seeking a structured, home-like setting where a loved one with dementia can receive daily monitoring, consistent medication management, and attentive caregiving in a clean, well-kept environment. The strongest in-house advantages lie in the care routine: daily vitals checks, regular administration of medications, home-cooked meals, and staff who establish a personal, relational tone with residents. Several accounts describe the facility as clean and the caregiving team as professional and compassionate, with particular staff members cited as attentive and reassuring. For families focused on a nurturing environment that prioritizes daily engagement and a calm living space, TransMed Care can deliver meaningful benefits. Those benefits, however, sit alongside a troubling pattern of transportation and customer-service weaknesses that consistently surface in reviews, complicating the overall value proposition.
Someone evaluating alternatives should closely weigh transportation reliability as a deal-breaker. If timely, respectful transportation to medical appointments is non-negotiable, TransMed Care Transportation Services often falls short, with multiple reports of late pickups, missed rides, and poor communication. The repeated friction around arranging and delivering transport creates health risks and appointment disruption that can offset commendable in-facility care. Additionally, several reviews flag rude or dismissive interactions with staff and a perceived lack of accountability when problems arise. For families whose daily routines hinge on dependable logistics and professional service edge cases, these transportation and communication weaknesses are not easy to overlook and may justify exploring other options.
The facility-level pros bend toward offsetting the most serious drawbacks only to a point. When in-house staff demonstrate warmth, professionalism, and genuine engagement, residents thrive emotionally and medically, some families report reduced polypharmacy, steadier routines, and improved mood as a direct result of attentive oversight and daily structure. Cleanliness and a respectful dining and living atmosphere further reinforce a sense of safety and comfort. Yet these strengths can’t fully compensate for inconsistent transportation, which undermines continuity of care and undermines trust in the overall care experience. Where care inside is solid, the outside coordination, transport, responsiveness, and administrative communication, remains a persistent, defining weakness that colors every other consideration.
Prospective residents should demand concrete, verifiable assurances before committing. Ask for a detailed, written transportation policy with guaranteed pickup windows, contingency plans for delays, and a clear chain of accountability if a ride misses or arrives late. Request to meet the full caregiving team, not just individual staff, and seek recent family references who can speak to both on-site care and transport experiences. Verify licensing, staffing ratios, and the facility’s formal grievance process. If possible, arrange a short-term or trial stay to observe how transport, care coordination, and daily routines actually intersect in real life and to assess whether the promised level of care translates into consistent, reliable service day-to-day.
Two red flags deserve particular vigilance: reported resident-rights concerns and allegations around guardianship dynamics. Several reviews touch on tense situations where residents’ autonomy and visitation rights appeared compromised, including claims of restricted contact and coercive confinement in some contexts. These concerns, whether isolated or systemic, warrant immediate due diligence, including consultation with licensing authorities, a careful review of resident-rights policies, and ongoing oversight from an ombudsman or trusted family advocate. If there is any doubt about safeguarding, escalation is essential, and potential residents should prioritize facilities with transparent governance, clear safeguarding policies, and verifiable case histories of ethical resident treatment.
In sum, TransMed Care presents a pragmatic choice for families who prize steady, person-centered in-house care and a clean, welcoming atmosphere, provided transportation and administrative interactions can be reliably managed. For anyone where dependable transport to medical care, respectful long-term communications, and unambiguous resident rights are non-negotiable, alternatives deserve serious consideration. The decision hinges on whether the in-house caregiving quality can be sustained independently of transport reliability, or whether a different community with stronger logistics and transport protocol would better protect health, peace of mind, and daily routines.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Detroit Metropolitan-Wayne County (16 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Transmed Care in Ypsilanti, MI is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
Our residents can enjoy their favorite TV shows and movies with access to cable or satellite TV in their fully furnished apartments. For those seeking spiritual engagement, we offer devotional services off-site to cater to various religious preferences.
Meals are served in our elegant dining room where residents can savor delicious and nutritious cuisine prepared by our skilled culinary team. Special dietary restrictions are accommodated to meet the unique needs of each individual.
Indoor common areas provide welcoming spaces for socializing and engaging in community-sponsored activities. Residents can also take advantage of our beautiful garden and outdoor spaces for fresh air and relaxation.
Our dedicated staff is committed to assisting residents with activities of daily living, including bathing, dressing, and transfers. We coordinate with healthcare providers to ensure seamless medical care, including diabetes management and medication administration. Transportation arrangements are available for medical appointments.
The lively community atmosphere at Transmed Care offers a variety of scheduled daily activities to keep residents engaged and entertained. Offsite devotional activities provide opportunities for spiritual growth and connection.
Convenience is key at Transmed Care, with numerous amenities located nearby such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, hospitals, as well as transportation options.
At Transmed Care in Ypsilanti, MI, we strive to provide an enriching assisted living experience where residents can live comfortably while receiving the support they need for a fulfilling lifestyle.
This part of Ypsilanti, Michigan offers a variety of amenities and services that cater to the needs of seniors. With several pharmacies, hospitals, and physicians in close proximity, residents have easy access to healthcare facilities. Additionally, there are plenty of dining options nearby including Popeyes Louisiana Kitchen, Taco Bell, and IHOP for convenient meals. The area also features cafes like Starbucks and Tim Hortons for social gatherings or quiet moments. For leisurely activities, there are parks such as Riverside Park and Gallup Park where seniors can enjoy outdoor activities or simply relax in nature. The presence of theaters like Ann Arbor 20 + Imax provides entertainment options for cultural enrichment. Overall, this neighborhood provides a mix of convenience and recreational opportunities suitable for senior living.
Transmed Care is located at 57 Edison Avenue., Ypsilanti, MI 48197 in Washtenaw County, Michigan
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