Sunrise of West Bloomfield

Pros

• The staff at Sunrise of West Bloomfield is described as caring, professional, and attentive to the needs of residents.
• Many reviewers noted that the facility is very clean, well-maintained, and homey, creating a welcoming atmosphere.
• Residents enjoy a variety of activities and programs, such as crafts, exercise classes, bingo, and music events.
• The food provided at Sunrise is generally praised for its quality and variety.
• The friendliness of both the staff and residents stands out as a positive aspect of the community.
• Families appreciate good communication from the staff regarding their loved ones' care and services.
• Several reviews mention that the environment feels intimate and comforting, making residents feel valued and recognized.

Cons

• The mobile phone service is non-existent, making communication difficult for residents and their families.
• There were numerous complaints about lost personal belongings, including clothes and jewelry, leading to suspicion of theft.
• The presence of black mold in one resident's room prompted a necessary move due to health concerns.
• There were reports of inadequate cleaning and lack of proper housekeeping in the rooms.
• Residents experienced long wait times for assistance when calling for help, indicating understaffing issues.
• The quality of the food was described as terrible, with small portions and low nutritional value.
• Complaints arose regarding poor communication from staff despite having meetings to address concerns without any changes.
• Several reviews noted that the community felt old and needed renovations to improve overall aesthetics.
• One resident faced serious safety issues after being dropped in a hoyer lift and developed bed sores that had not occurred previously.

Review

The reviews of Sunrise of West Bloomfield present a complex picture, revealing both commendable aspects and significant concerns regarding the facility. Overall, there seems to be a division among experiences, with some families expressing satisfaction while others voice deep disappointment over various issues.

On one end of the spectrum, many reviewers praised the overall atmosphere and community feel of Sunrise of West Bloomfield. Visitors noted that upon entry, they felt enveloped in a warm and welcoming environment, with friendly staff and residents eager to interact. The facility was often described as clean and homey, featuring spacious apartments that resemble mini-homes. Activities are abundant, and families appreciated the vibrant engagement among staff members—from those tending to meals in the kitchen to caregivers assisting residents—creating an invigorating sense of community. Residents reportedly enjoyed the food quality as well, which earned compliments for its appearance and taste.

However, these positive descriptions were met with stark contrasts in several reviews reflecting severe dissatisfaction. Concerns regarding care quality emerged prominently; one reviewer recounted instances where they had to personally clean their loved one’s room due to inadequate housekeeping services. They reported observable neglect such as black mold in their relative's room and recurring incidents where personal belongings were misplaced or lost altogether. Furthermore, another reviewer raised alarming safety issues related to falls within the facility alongside an apparent increase in injuries.

The financial burden of residing at Sunrise of West Bloomfield also drew criticism from parents seeking care for their loved ones. For a monthly cost upwards of $8,000, expectations for service are understandably high; yet complaints suggested that needs were often unmet. One family expressed frustration over prolonged wait times for assistance after pressing call buttons—essentially underscoring a potential understaffing issue within the establishment—while others highlighted lackluster communication about care provided during scheduled meetings with staff.

In contrast to these serious grievances were accounts from families who reported satisfactory experiences regarding cleanliness and attentiveness from staff members despite evident staffing shortages affecting response times. Reports indicated that while occasional lapses occurred—particularly relating to routine hygiene practices like hair washing—the majority of interactions between residents and caregivers remained positive overall.

Compounding these mixed reactions is an underlying sentiment around accountability when it comes to mishandling protocols concerning resident safety—a significant concern echoed across numerous testimonials pointing towards thorough documentation processes that did not always align with actual resident experiences shared by loved ones themselves. In extreme cases mentioned by reviewers, unaddressed distress signals—such as prolonged calls for help or signs indicating deteriorating health conditions like bed sores—intensified fears about quality control within care environments.

Ultimately, while Sunrise of West Bloomfield presents itself as a cozy haven filled with enthusiastic engagement opportunities for residents along with its caring staff culture—in reality—the breadth of reviews hints at substantial operational discrepancies hindering residents' wellbeing amidst ever-present challenges stemming from staffing shortages combined with heightened costs associated with living there. As families reflect on these contrasting narratives shaped by their individual experiences—some deeming it an integral part of caregiving options while others firmly advise caution—it’s clear that more work lies ahead for this community-focused facility striving toward improving both conditions offered within its walls For all involved stakeholders: caregivers navigating daily obstacles alongside families entrusting loved ones’ welfare therein.

Located in West Bloomfield, Michigan, this neighborhood offers a variety of amenities and services that cater to senior living. With multiple restaurants such as Leo's Coney Island and CJ's Brewing Company within close proximity, residents can enjoy a range of dining options. The area also boasts several pharmacies including Rite Aid and CVS Pharmacy for convenient access to medications. For medical needs, there are reputable healthcare facilities nearby such as Henry Ford West Bloomfield Hospital and Huron Valley-Sinai Hospital. In addition, the neighborhood features serene parks like Karner Farm and Woodland Hills Nature Park perfect for outdoor relaxation. For entertainment, residents can visit theaters like Emagine Novi for a movie night out. Overall, this part of West Bloomfield provides a well-rounded community with easy access to essential services for seniors looking to settle down in a vibrant and welcoming environment.

Restaurants

• Leo's Coney Island (0.9 miles)
• Subway (1.3 miles)
• CJ's Brewing Company (1.3 miles)
• On The Dunes (1.4 miles)
• Uptown Grill (2 miles)
• McDonald's (2.4 miles)
• Kerby's Koney Island (4.8 miles)

Physicians

• Lakes Urgent Care (1.1 miles)
• Associated Dermatologists of Commerce (3.2 miles)
• Beaumont Medical Center - West Bloomfield (3.6 miles)
• Millenium Diagnostic Center (4.8 miles)
• Michigan Institute For Neurological Disorders (5.1 miles)
• Meadowbrook Medical Center (6.2 miles)
• Providence Medical Center (6.5 miles)

Parks

• Karner Farm (1.2 miles)
• Clara Miller Park (4 miles)
• Dodge #4 State Park (4.3 miles)
• Woodland Hills Nature Park (5.5 miles)
• Liberty Park Playground (6 miles)
• Wixom Wetlands (6.3 miles)
• Pontiac Lake Mountain Bike Trail (7.3 miles)

Pharmacies

• Rite Aid (1.3 miles)
• CVS Pharmacy (2.7 miles)
• Walgreens (2.9 miles)
• CVS Pharmacy (2.9 miles)
• CVS Pharmacy (3.1 miles)
• CVS Pharmacy (3.5 miles)
• CVS Pharmacy (3.8 miles)

Hospitals

• Henry Ford West Bloomfield Hospital (2.1 miles)
• Huron Valley-Sinai Hospital (4.4 miles)
• Providence Park Hospital (7.5 miles)
• McLaren Oakland (8.2 miles)

Places of Worship

• Brightmoor Christian Church (4.1 miles)
• Church of the Holy Family (6.9 miles)
• St Hugo of the Hills Church (8.9 miles)

Cafes

• Starbucks (4.9 miles)
• Tim Hortons (5.2 miles)
• Starbucks (5.8 miles)
• Panera Bread (6.6 miles)
• Panera Bread (6.7 miles)
• Starbucks (7.1 miles)
• Starbucks (7.4 miles)

Theaters

• Emagine Novi (6.2 miles)
• MJR Waterford Digital Cinema 16 (6.5 miles)
• Riviera Cinema (8.7 miles)