Genesis Elder Care is an assisted living community in Warren, MI.
Information last verified:
13431 East 12 Mile Road, Warren, MI 48088
For more information about senior living options: (866) 208-4318
2.5 from 85 reviews
5 stars
26
4 stars
4
3 stars
4
2 stars
4
1 stars
47
Overall Review of Genesis Elder Care
caveat18 reviews mention this
Food quality splits residents
Food quality is a frequent concern, with many residents describing meals that don’t look or taste appetizing.
Several reviews criticize the meals as minimal, cold, repetitive, or unappetizing, and a few describe having to help feed a loved one. Others mention special diets like diabetes diet and restricted diets as part of care, but complaints still center on day-to-day meal satisfaction. A smaller number of reviews don’t focus on food at all, so experiences appear mixed rather than uniformly negative.
caveat16 reviews mention this
Care response time is questioned
Residents and families raise concerns about delayed help when they need assistance.
A recurring complaint is that call alerts and call buttons take a long time to be answered, leaving residents waiting for help. Some reviews also describe difficulty getting nurses or the phone answered, with reports that communication breaks down when families try to reach staff. While a number of reviews praise specific caregivers, the most consistent criticism is that urgent needs don’t always get addressed quickly enough.
caveat14 reviews mention this
Cleanliness and odors are mixed
Cleanliness and odors are discussed often, ranging from strong praise to serious negative reports.
Some families describe the facility as clean, smelling pleasant, and well cared for, including laundry and housekeeping. At the same time, multiple negative reviews cite dirty rooms or floors, unpleasant smells, and hygiene issues. Because both sides appear in the reviews, cleanliness seems to vary by unit and timing rather than being consistently described one way.
caveat2 reviews mention this
Memory care support varies widely
Memory care support is a concern for families with Alzheimer’s and similar needs.
One review says the memory care unit staff help meet needs, but another describes a lack of memory care and therapy for a resident with Alzheimer’s and stroke-related limitations. Both reviews discuss how care is handled in practice, not just promises made during the stay. Overall, the reviews point to uneven follow-through for memory-related needs.
common5 reviews mention this
Activities and life enrichment show up
Activities and life enrichment are part of the day-to-day routine in residents’ descriptions.
Residents and families mention scheduled activities and a dedicated activities/life enrichment effort, including daily small touches and outings. One review also criticizes activity planning and visitation experiences, describing problems with how virtual or structured time is handled. Taken together, the reviews suggest activities can be a positive focus, but the quality may depend on staffing and execution.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
6 resident community capacity
Types of Care
Assisted Living
Amenities
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Care Services
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Scheduled daily activities
Nearby Places of Interest
Hospitals
St John Macomb Hospital (0.8 miles)
St John Macomb-Oakland Hospital Warren Emergency Care (0.8 miles)
Select Specialty Hospital (7.2 miles)
St John Hospital & Medical Center (7.2 miles)
McLaren Macomb - Emergency Department (7.2 miles)
Restaurants
McDonald's (0.9 miles)
Dan's Diner (2.3 miles)
National Coney Island (2.7 miles)
El Charro Mexican Restaurant (2.9 miles)
Hibachi Buffet (3.1 miles)
McDonald's (3.5 miles)
Alibi Bar (3.7 miles)
Pharmacies
CVS Pharmacy (1 miles)
CVS Pharmacy (1.5 miles)
CVS Pharmacy (1.8 miles)
Walgreens (2.5 miles)
CVS Pharmacy (3 miles)
CVS Pharmacy (3.1 miles)
Rite Aid (3.2 miles)
Physicians
Henry Ford Macomb Family Medicine & Gynecology (1.1 miles)
Medicare does not cover assisted living costs, as it focuses on acute medical needs and short-term care, with exceptions for certain medically necessary services like physical therapy. Individuals must explore other options such as Medicaid, veterans' benefits, or long-term care insurance to manage these expenses effectively.
Choosing between assisted living and nursing homes involves evaluating emotional and financial factors, with assisted living offering independence and support for daily activities at a lower cost, while nursing homes provide intensive medical care for individuals with significant health needs. The decision is influenced by personal preferences, health status, cognitive function, and varying Medicaid coverage across states.
Assisted living in 2025 offers a crucial balance of independence and support for seniors, with costs varying from $2,500 to over $7,000 per month based on factors such as location and care level. Understanding pricing complexities, including regional differences and potential hidden fees, is essential for families to plan financially while ensuring quality care for their loved ones.
Get PricingAsk A QuestionSchedule A TourContact Senior Advisor
By clicking submit, you agree to our Partner's Terms of Use. You
also consent to receive calls and texts, which may be autodialed, from our Partner. Your consent is not a condition to
using our Partner's service. Please visit our Partner's Privacy Policy for information about their privacy practices.
6 resident community capacity
Assisted Living
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Friendly, attentive staff in a clean, home-like environment with memory care services.
Medicare Coverage for Assisted Living: An In-Depth Exploration
Choosing the Right Senior Care: A Detailed Exploration of Assisted Living and Nursing Homes
Understanding the True Cost of Assisted Living in 2025: A Comprehensive Guide