13431 East 12 Mile Road, Warren, MI 48088
For more information about senior living options: (844) 490-3973
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The staff at this nursing home are truly caring and attentive. They treat every resident with kindness, patience, and respect. The facility is always clean and well-organized, and the atmosphere feels welcoming and comfortable. Communication with families is great, keeping everyone informed and involved in care decisions. Ms. Tiffany Boyd in Admissions is phenomenal and very knowledgeable. The caregivers, therapists, and staff at The Orchards of Warren are dedicated, supportive, and professional. The facility at The Orchards was always clean and welcoming, creating a positive, home-like environment. The team provides personalized care, working closely with residents to ensure a smooth and successful recovery. Tiffany, a member of the administration team, is awesome and very caring. Shelly in wound care is gentle and understanding, keeping residents at ease. Sheila in restorative always has a smile and is careful and caring. Anthony is sweet, caring, and always there when needed.
The staff never connected his oxygen, causing constant breathing issues, and they did nothing. The staff were accused of caring only about their paychecks. The room was hot and muggy because the air conditioner barely worked. The call bells rang constantly and responses were slow, indicating serious understaffing. The food was minimal and not appetizing. There was poor management and some staff were unprofessional. The mother was not changed on time and developed open sores; the room was unclean with dried feces on the floor and nurses ignored calls.Across the many comments about The Orchards at Warren, a consistent thread emerges: the facility is capable of offering genuine warmth, attentiveness, and a comforting, home-like atmosphere for residents when things go well. Families repeatedly describe staff who treat residents with kindness, patience, and respect. They note that the environment is clean, well-organized, and orderly, with an atmosphere that feels welcoming and safe. In these voices, the care teams - nurses, CNAs, and therapists - appear devoted to keeping residents safe, happy, and engaged, and families feel involved in the care decisions through clear and ongoing communication.
Several reviewers highlight the role of the admissions process and the people who guide families through it. In particular, the experience of touring the facility with Ms. Tiffany Boyd in Admissions is singled out as exemplary. Reviewers describe her as knowledgeable, responsive, and genuinely helpful in addressing questions and concerns about what is needed for a loved one. The impressions from outside appearances - where the building may look older or carry a smell - contrast with the inside reality: once you step in, the facility is clean, the staff are friendly and professional, and the tour information feels thorough and reassuring. These accounts underscore how a strong admissions experience can set a positive tone for the entire stay.
In multiple comments, The Orchards at Warren is portrayed as a place where the caregiving team goes beyond basic duties. Caregivers, therapy staff, and other personnel are described as dedicated and intimately involved in residents' recovery and daily well-being. Families who have had loved ones in rehabilitation or long-term care express gratitude for the consistent, attentive care they receive, noting that the facility maintains a welcoming, home-like vibe. When care is well-coordinated - therapists collaborating with nursing staff, and staff members taking time to check in with families - these experiences become a cornerstone of trust and satisfaction.
However, the narrative also includes starkly negative experiences that raise significant safety and quality concerns. A number of reviews recount serious lapses in care: oxygen not being connected for a resident with COPD and advanced lung cancer, failure to provide necessary medications, and a general sense that staff may be more focused on duties or pay than on residents' well-being. Some comments point to chronic understaffing, with persistent hot and muggy rooms, loud and unaddressed call bells, and meals that residents find minimal or unappetizing. There are complaints about safety and quality of care, including neglected monitors or monitors that are slow to respond, resulting in distress for residents and families.
The most troubling testimonials describe conditions that families say amount to neglect. Specific anecdotes recount wounds or ulcers not being cared for promptly, a grandmother who declined after inadequate turning and wound management, and a family that had to intervene because of posting concerns about turned positions, wound care, or timely responses to calls. Some reviews portray environments where odors, unsanitary conditions, and inconsistent communication erode trust. In their most pointed form, these accounts claim that some staff members behaved dismissively, that essential care protocols were not followed, and that the overall atmosphere felt unsafe or unprofessional.
Amidst the contrasts, there are many specific, named examples of staff members who are regarded as outstanding. Several reviewers commend individuals by name for their compassion and effectiveness: in administration, caregiving, wound care, restorative services, and patient support. In one long, highly-detailed note, dozens of staff members - Tiffany, Fawn, Shelly, Shelia, Kyira, LJ, Anthony, and others - are praised for their dedication, kindness, and hands-on approach to making daily life better for residents. These voices emphasize that when the right people show up - when administrators, nurses, aides, and therapists excellent at their jobs engage with families and residents - the care experience can be deeply positive, reinforcing a sense of community and trust.
Taken together, the collection of reviews paints a nuanced picture: The Orchards at Warren is a place of real warmth and professional potential, with many residents and families reporting clean facilities, attentive staff, and constructive family involvement. At the same time, a number of reviews describe serious concerns about safety, communication gaps, and quality failures that have led to distress, safety risks, and a loss of confidence. The contrast suggests that outcomes at this facility may hinge heavily on staffing levels, day-to-day management, and the consistency of care practices. For families exploring this community, the takeaway is clear: visit in person, speak with multiple staff members, observe how calls are answered, assess cleanliness and odor, review wound and medication practices, and ask targeted questions about oxygen, turning schedules, and meal quality. The right combination of caring personnel, effective administration, and reliable processes can make a meaningful difference in the experience of residents and peace of mind for their loved ones.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Genesis Elder Care in Warren, MI is a well-appointed assisted living community that offers a comfortable and convenient lifestyle for seniors. With a range of amenities and care services, residents can enjoy a fulfilling and worry-free retirement.
The community boasts a spacious dining room where residents can gather to enjoy delicious meals prepared by the in-house chef. The fully furnished apartments provide a cozy living space, while housekeeping services ensure that the surroundings are always neat and tidy.
For those who appreciate outdoor activities, Genesis Elder Care offers a garden and outdoor space where residents can relax and soak up some sun. Inside, there is Wi-Fi/high-speed internet available for staying connected with loved ones or simply browsing the web.
When it comes to care services, the dedicated staff provides assistance with daily activities such as bathing, dressing, and transfers. They also coordinate with health care providers to ensure that residents receive the medical attention they need. Medication management is offered to help seniors stay on top of their prescriptions, and special dietary restrictions are accommodated for those with specific needs.
Transportation arrangements are available for medical appointments, allowing residents to easily access necessary healthcare services. In terms of entertainment and socialization, scheduled daily activities keep residents engaged and active within the community.
Genesis Elder Care benefits from its prime location in Warren, MI. With 4 cafes, 2 parks, 17 pharmacies, 2 physicians' offices nearby, residents have easy access to various amenities within close proximity. Additionally, there are 17 restaurants nearby offering plenty of dining options for seniors to explore. In case of emergencies or specialized medical needs, 2 hospitals are conveniently located nearby.
Overall, Genesis Elder Care provides a comfortable living environment with an array of amenities and care services for seniors looking to enjoy their retirement years in Warren, MI.
Genesis Elder Care is located at 13431 East 12 Mile Road, Warren, MI 48088 in Macomb County, Michigan
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