283 Custer Street, Sandusky, MI 48471
For more information about senior living options: (844) 490-3973
The staff are described as high-quality workers. The reviewers note quality workers. The workers are praised for their high quality.
It is a terrible place to live. It should not be recommended to others. The reviewer lived there for almost six months, indicating a negative experience.Two short lines of feedback present a surprisingly mixed, almost jarring portrait of a place people live in and experience from there. On one hand, a clearly harsh verdict comes through with a blunt, emphatic stance: "Terrible place to live do not recommend this place what so ever." The phrasing is forceful and leaves little room for nuance, signaling a deep dissatisfaction and a warning to others. The reviewer doesn't hedge; they declare that living there is not worth it and that they would not advise anyone to choose that place. The intensity of the language signals a strong emotional reaction to the living environment, maintenance, management, or overall conditions that left a lasting negative impression.
What makes this verdict even more striking is the detail about how long the reviewer endured the situation. They state that they "lived here for 1 day shy of 6 months." That is, nearly the full half-year, which adds an unusual wrinkle: a person who stayed a long enough time to experience a broad range of conditions still ends up labeling the place as terrible. It suggests not a fleeting complaint from a single bad incident but a pattern of issues that persisted or accumulated over time. The contradiction - sticking around for nearly six months while still calling the place terrible - speaks to a story of ongoing problems that perhaps worsened, or at least did not improve, despite a relatively long attempt to tolerate and endure the situation.
In that same landscape of critique, another voice or thread of commentary appears, one that offers a counterpoint or a complementary observation: "Quality workers." This remark introduces a subtler, more hopeful note. It implies that the people who operate, maintain, or work at the place - the staff, technicians, or service providers - are capable and competent. It doesn't negate the negative living experience, but it does acknowledge a positive facet of the operation: the individuals who show up to do their jobs well. The phrase feels almost like a separate line of testimony, one that recognizes professional quality among the personnel even if the residents' living experience was far from satisfactory.
Taken together, these lines paint a layered picture of a property or community where the human element can be both a bright spot and insufficient to overcome systemic faults. The harsh consumer verdict about living conditions hints at problems that affect daily life - potentially around upkeep, safety, noise, responsiveness, or value for money. Yet the mention of "quality workers" suggests that there is a strong, skilled team behind the scenes - people who could be relied upon in other circumstances, such as keeping facilities running, addressing maintenance requests, or delivering service with professionalism. The juxtaposition raises questions about where responsibility lies: Is it about the physical state of the housing, the policies and oversight that shape residents' experiences, or a misalignment between capable staff and the broader operational framework that governs the place?
This contrast invites readers to think about the difference between individual excellence and organizational effectiveness. A team of quality workers can do great work, but if the systems, communication channels, or resources they depend on are flawed, residents may still encounter a disappointing reality. Maintenance may be timely, repairs thorough, and staff courteous, yet recurring issues - leaks, mold, noise, parking dilemmas, or slow response to urgent concerns - can overshadow all the positives. The negative verdict, grounded in nearly six months of residence, implies that whatever these workers were able to achieve within their own duties, they could not consistently translate into a satisfactory living experience for the reviewer.
For anyone considering moving in or evaluating this place, the combined testimony offers practical takeaways. A prospective resident should listen for both strands: the presence of able, professional staff who might handle issues competently, and the possibility that the overall living conditions may still fall short of expectations. It would be wise to ask current tenants about the consistency of maintenance response times, the frequency of recurring problems, and how management handles complaints that arise over time. Visiting the property at different times of day, observing how staff interact with residents, and requesting a tour of recent work orders could illuminate whether the positives suggested by the "Quality workers" note translate into a consistently livable environment.
Ultimately, the voices here converge on a clear signal: this place is not recommended by the reviewer who spent nearly half a year there. The explicit declaration of a terrible living situation overshadows any nod to staff proficiency, leaving a cautious, all-around message for future residents. It's a reminder that good workers can be a bright spot, but they aren't a guaranteed fix for the broader conditions that determine whether a place truly feels like home. Those considering a move should weigh the strong negative personal experience against the presence of capable staff, and seek a direct, current sense of what living there would actually be like day-to-day.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Custer Street, doing business as New Passages, is an assisted living community located in Sandusky, MI. We offer a range of amenities to ensure the comfort and convenience of our residents. Our dining room provides a pleasant space for meals and socializing. The community is fully furnished, eliminating the need for residents to bring their own furniture. Our beautiful garden offers a peaceful outdoor space for relaxation and enjoyment. Housekeeping services are provided to maintain cleanliness and tidiness.
We understand that moving can be a stressful experience, so we offer move-in coordination assistance to make the transition as smooth as possible. To keep our residents connected with their loved ones and the outside world, we provide telephone service as well as Wi-Fi/high-speed internet access.
At New Passages, we prioritize the health and well-being of our residents by offering a comprehensive range of care services. Our dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We coordinate with healthcare providers to ensure seamless communication and continuity of care. For residents with special dietary needs, including those with diabetes or specific restrictions, we offer personalized meal preparation and service. Medication management is also provided to ensure proper administration.
Transportation can be arranged for medical appointments, ensuring that our residents have access to necessary healthcare services. Additionally, we are conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals.
To promote an active lifestyle and engagement within the community, we offer scheduled daily activities for our residents to enjoy.
Overall, Custer Street Dba New Passages in Sandusky offers a comfortable and supportive environment where seniors can receive assistance with their daily needs while maintaining independence and quality of life.
Custer Street Dba New Passages is located at 283 Custer Street, Sandusky, MI 48471 in Sanilac County, Michigan
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