Reconnecting Values AFC in Saginaw, MI

Information last verified:

1102 South Jefferson, Saginaw, MI 48601

For more information about senior living options: (844) 490-3973

2.8 from 110 reviews
5 stars
43
4 stars
3
3 stars
4
2 stars
5
1 stars
55

Overall Review of Reconnecting Values AFC

Pros

  • pro Every staff member genuinely cared about her condition and went above and beyond.
  • pro The ER staff were awesome—fast, friendly, and knowledgeable.
  • pro The nurses and staff were top-notch and the care was compassionate.
  • pro The care was excellent and the staff were very helpful.
  • pro The ER experience was phenomenal, with caregivers who were kind and professional.
  • pro The team provided wonderful, compassionate, team-based care during the heart procedure.
  • pro Dr Haigis is amazing, and the hospital is described as compassionate and understanding.
  • pro The nurses and doctors are top-shelf and provide outstanding care.

Cons

  • pro The front desk staff were very rude and unhelpful; when asked for a name, they rudely transferred.
  • pro The hospital was described as the rudest and most incompetent the reviewer had ever visited, with the patient discharged in horrible pain.
  • pro The reviewer contends that no family should have to beg for dignity at the end of life.
  • pro The reviewer would give zero stars if possible.
  • pro The level of care fell far below acceptable standards; the room was unsanitary, staff response was inconsistent, and call buttons often went unanswered.
  • pro Hospice care was not started in a timely manner, causing unnecessary discomfort and distress at the end of life.
  • pro The patient’s allergic reactions were not believed and were dismissed as anxiety, despite allergist confirmation.
  • pro The wait times were extremely long, with patients waiting for hours and little explanation.
  • pro A patient was discharged from ICU while heavily drugged, and the ICU nurse was described as rude and mean.
  • pro The hospital was accused of prioritizing profits over patient safety.

Review

This community is best suited for families facing acute, high-stakes medical needs where rapid access to skilled teams can drive life-saving outcomes. When the unit is operating at its best, highly trained physicians and multi-disciplinary teams deliver decisive care in cardiology, neurosurgery, and other critical areas, with evidence of compassionate bedside support from several nurses and clinicians. The message here is not “consistently perfect care,” but rather “strong potential when the right people are on duty.” For families confronting serious conditions who can advocate for themselves or a loved one, this hospital can be a strong option for procedures and emergencies that demand expert intervention. The caveat is that consistency across departments and shifts varies dramatically, and that variability shapes every decision about where to seek routine or ongoing care.

Those who should consider alternatives are mainly families seeking steadiness in day-to-day care, predictable communication, and reliable discharge planning. Front-desk encounters and some bedside interactions have left patients feeling dismissed or unimportant, and wait times in the ER or pre-op can stretch into hours without clear explanations. Media reports of unsanitary rooms, unaddressed call bells, and inconsistent staffing reinforce a reality where experience depends on who is on duty. For non-emergency needs, or for families prioritizing steady, compassionate daily care, it makes sense to explore other hospitals with stronger track records for consistent service and smoother transitions from inpatient to outpatient or post-acute settings. In stubbornly persistent cases, patients have found more reliable pathways elsewhere, including alternative regional facilities or transfer to centers with more uniform patient experience.

On the upside, the key pros here can meaningfully offset many cons, if the right conditions align. Several reviews highlight standout individuals and teams delivering excellent care, particularly in ER triage, neurosurgery, and cardiology, with several nurses and physicians praised for professionalism, empathy, and technical skill. When the team communicates well and coordinates across disciplines, patients report receiving clear explanations about procedures, quicker response to pressing needs, and effective post-procedure care. In units where culture holds to teamwork and accountability, recovery milestones come with genuine courtesy and practical support that earns trust and confidence. Some patients even recount top-tier experiences: attentive nurses, thorough doctors, compassionate palliative or rehab-focused interactions, and clean, orderly environments that reduce anxiety during hospital stays. These anecdotes demonstrate what can be achieved with dedicated staff and cohesive leadership.

The main cons, however, cannot be ignored, and they undermine the hospital’s strongest potential. The most persistent theme across reviews is inconsistent care quality from shift to shift and unit to unit. Reports of rude or dismissive front-desk staff, long waits in the ER, and delayed call-button responses create a backdrop of frustration that erodes trust before any medical issue is addressed. Test results and consult notes can take too long to reach the patient or family, and discharge planning can feel haphazard, leaving families with unclear expectations. Environmental concerns, rooms described as unsanitary in some instances, gowns and supplies not routinely refreshed, and equipment not always maintained, are a serious red flag for those navigating vulnerable moments. Moreover, there are multiple accounts of communications gaps, medical staff who dismiss or misinterpret symptoms, and even mistakes around medications or procedures that leave families anxious about safety. The specter of staffing strain, overburdened nurses, uneven bedside care, and leadership challenges, further compounds these risks.

Weighing the pros against the cons, the hospital’s capacity to deliver life-saving care and competent, compassionate treatment in particular departments can offset some flaws, but not all. For families with urgent needs, particularly cardiac or neuro emergencies, the institution can be an effective option when the care team is cohesive and communication is strong. Yet for routine, day-to-day care, or for families who prize predictable bedside experience and proactive discharge planning, the drawbacks dominate. The inconsistency across units makes a universal recommendation impossible; instead, the smart approach is to identify in advance which departments have earned trust, demand direct care coordinators, and insist on timely updates. If the goal is steady, respectful daily care and reliable follow-through after procedures, it is prudent to explore alternatives or to use this hospital selectively for emergencies or highly specialized interventions.

In practical terms, families evaluating senior-care pathways should plan with a discerning eye. If this community is chosen, appoint a family advocate who can liaise with the care team, push for timely pain management and test results, and ensure discharge instructions are explicit and actionable. Seek out the specific clinicians who have earned a track record of reliability and empathy, and request frequent, clearly documented updates when the loved one is in the hospital. Have a backup plan: identify nearby facilities with consistently strong patient experiences and shorter wait times for non-emergency needs, and know when to request a transfer if care quality falters. The right balance here hinges on leveraging strong, dedicated teams while remaining vigilant about the broader patterns of variability that color every stay. For families prioritizing reliable routine care and predictable service, alternatives to this hospital should be seriously considered; for those in acute distress needing expert intervention, the institution can still be a valuable option when the right people are on duty and communication is actively managed.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Mbs International (10 miles away) Mbs International (10 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Reconnecting Values AFC is an assisted living community located in Saginaw, MI. Our community offers a range of amenities to ensure our residents have a comfortable and convenient living experience.

Our fully furnished apartments provide a cozy and welcoming environment for our residents. They can enjoy spending time in our well-maintained garden or outdoor space, giving them the opportunity to enjoy nature and fresh air.

We understand the importance of maintaining a clean and organized living space, which is why we offer housekeeping services to all our residents. Additionally, our move-in coordination service ensures a smooth transition for those joining our community.

To keep our residents connected with their loved ones and the outside world, we provide telephone services as well as Wi-Fi/high-speed internet access throughout the community.

At Reconnecting Values AFC, we prioritize the health and well-being of our residents by offering various care services. We provide assistance with activities of daily living, such as bathing, dressing, and transfers. Our dedicated staff coordinates with healthcare providers to ensure that each resident receives proper medical attention. We also specialize in diabetes diets and accommodate special dietary restrictions for all meals prepared and served on-site.

Transportation arrangement for medical appointments is available to facilitate easy access to healthcare facilities. Residents can also enjoy scheduled daily activities that cater to their interests and preferences.

Our location in Saginaw provides convenience with various amenities nearby. There are four cafes, three parks, 17 pharmacies, 34 physicians, 29 restaurants, one theater, and 12 hospitals within close proximity to our community.

Overall, Reconnecting Values AFC offers a supportive and caring environment where seniors can thrive while receiving the assistance they need.

Nearby Places of Interest

Hospitals

  • St Mary's of Michigan (0.2 miles)
  • Saint Mary's of Michigan (0.3 miles)
  • St Mary's Of Michigan (0.7 miles)
  • Covenant G I (0.7 miles)
  • Covenant Cooper (0.9 miles)
  • Hospital Hospitality House (0.9 miles)
  • Select Specialty Hospital (1 miles)

Physicians

  • Tri-City Internists (0.3 miles)
  • Seton Cancer Institute (0.4 miles)
  • Maternal Fetal Medicine (0.9 miles)
  • Raphael Mark Do Raphael Mark Do Saginaw (0.9 miles)
  • Covenant Center for the Heart (1 miles)
  • Covenant Heart Specialists (1 miles)
  • Covenant Healthcare (1 miles)

Restaurants

  • Panda House Chinese Restaurant (0.7 miles)
  • Subway (1.3 miles)
  • McDonald's (1.4 miles)
  • Old Town Drive-In (1.7 miles)
  • Fuzzy's (1.8 miles)
  • McDonald's (2 miles)
  • State Street Tony's (2 miles)

Pharmacies

  • Care Pharmacy (0.7 miles)
  • Food Value & Pharmacy (0.7 miles)
  • Medwins Pharmacy (0.9 miles)
  • Walgreens (1 miles)
  • Rite Aid (1.1 miles)
  • Advanced Care Pharmacy (1.2 miles)
  • Westside Drugs (1.2 miles)

Theaters

  • Temple Theatre (1 miles)

Cafes

  • Tim Hortons (1.2 miles)
  • Starbucks (3.8 miles)
  • Starbucks (4.3 miles)
  • Panera Bread (4.4 miles)

Parks

  • Zauel Park (3.4 miles)
  • William H. Haithco Recreation Area (3.5 miles)
  • Briarwood Park (3.9 miles)

Frequently Asked Questions

Where is Reconnecting Values AFC?

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Related Resources

  • does medicaid pay for assisted livingUnderstanding Medicaid Coverage for Assisted Living: A Comprehensive Guide

    The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.

  • does medicaid pay for assisted livingHow and When Medicaid May Cover Assisted Living Costs

    Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.

  • assisted living waiver programA Detailed Exploration of Assisted Living Medicaid Waivers Across the United States

    Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.