1775 Seminole Road, Norton Shores, MI 49441
For more information about senior living options: (844) 490-3973
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The staff has been very helpful with all of Mom's needs. The facility is bright, cheerful, and clean. The residents are happy. Mom is comfortable in her beautiful room. Move-in was made easy by the staff. Mom loves all the food choices. Seminole Shores Assisted Living was a wonderful place for a 95-year-old mother. She received loving and kind care. The staff is top notch and the company's greatest asset. The open communication with the staff is appreciated. Friendly staff who are easy to talk with. The facility is clean and well maintained. The food is very good, especially for a nursing home. The facility is updated and the apartments are ample in size.
The facility is severely understaffed, and the jacuzzi tub shown on the tour is never used. The office staff, particularly Candy, are described as rude. They claim the staff do not take care of residents. The mom reportedly developed UTIs because she was not cleaned properly, and her shower had not been cleaned in weeks. Candy B is cited for very poor management, with staff described as unfriendly, rude and rough with residents, and with aides needing more training on proper handling and the use of gate belts; complaints were ignored. It is not a place they'd put a loved one.Seminole Shores in Muskegon appears in the voices of many families as a place that can offer comfort, care, and a sense of home for seniors and their loved ones. Across several reviews, the community is described as bright, cheerful, and clean, with a lively atmosphere in the dining area where conversations flow and residents seem engaged. Families repeatedly note that their loved ones are well cared for and that the staff are attentive to daily needs. Move-in experiences are often highlighted as smooth and welcoming; one family praised how the staff guided them to an entrance right by their loved one's room and introduced the activity director to the new resident, making the transition feel thoughtful and personal. The facility's readiness in housing essentials - bedding, towels, and even items like shower curtains and waste bins - along with help hanging photos and personal touches on the walls, adds to a sense of belonging from day one.
A recurring thread in the positive reviews is the personal touch that the Seminole Shores team brings to care. Families report that staff members are kind, supportive, and quick to respond to concerns, with administration praised for timeliness in addressing questions and problems. The activity director is frequently mentioned as a welcoming presence who helps integrate residents into daily life, and the overall environment is described as "home-like," with a strong emphasis on social engagement. The dining experience is another bright spot for many residents, who enjoy a variety of food choices and appreciate gentle reminders about meal times that keep them connected to regular routines. For some families, the facility becomes more than a place to stay - it becomes a community where memories are made and where loved ones continue to feel cherished.
Several reviews speak to long-term satisfaction and gratitude. For families who have used Seminole Shores for extended periods, the setting has become an integral part of their loved ones' daily lives. One reviewer described it as a wonderful place for a 95-year-old mother to spend her final days, with top-notch staff and a company-wide sense of care as its greatest asset. Other families describe experiencing profound kindness and consistent, open communication with staff and hospice teams, leading to a sense of relief during difficult times. The overarching message from these testimonials is that Seminole Shores can be a place where care, compassion, and dependable support create a stable, reassuring home environment for aging relatives and their families.
Yet the picture is not uniformly glowing. A number of reviewers raise concerns about understaffing and inconsistent experiences with care. One person bluntly warned that the facility is "WAY understaffed," noting that a popular amenity - the jacuzzi tub shown on tours - was never used, and suggesting that staffing levels impacted the quality and frequency of care. There are specific accusations of rude conduct from an office staff member, with one reviewer naming Candy B and describing interactions as "down right rude" and suggesting that crucial care tasks were not being adequately performed, including issues with cleanliness that allegedly led to urinary tract infections for their loved one. These four-letter-word concerns about communication, responsiveness, and basic hygiene are paired with warnings that complaints were ignored in some instances, marking a clear divide between positive experiences and frustrations for some families.
Other reviews emphasize safety, training, and person-centered care as ongoing priorities. Some accounts highlight the memory care areas being properly secured, an important feature for families of residents who require heightened protections. While several families celebrate the compassionate, attentive staff who listen and respond with warmth, others call for better staff training, particularly around handling residents with dignity and safety - such as the appropriate use of assistive devices and belts. The mixed feedback underscores that, while Seminole Shores can provide a supportive, loving environment, there are legitimate concerns related to staffing levels, management responsiveness, and consistent adherence to cleanliness and safety standards that prospective residents and families may want to investigate firsthand.
In sum, Seminole Shores is portrayed by many as a place of bright spaces, open communication, and heartfelt care. Families who have connected with the staff describe reassuring experiences, meaningful activities, and a living environment that feels like home. For other families, the same community is a reminder that staffing levels and management practices can significantly affect daily life, with credible concerns about responsiveness, cleanliness, and respectful interactions that warrant attention. The overall portrait suggests a facility with a strong foundation of kindness and community spirit, yet one where ongoing attention to staffing, training, and consistent quality control will determine how uniformly positive the resident experience remains.
If you're considering Seminole Shores for a loved one, it may be wise to schedule a thorough tour that includes meeting the care team, the administrator, and current residents and family members. Ask detailed questions about staff ratios, the schedule of daily activities, housekeeping and sanitation protocols, memory care and security measures, and how concerns are tracked and resolved. Listening to multiple voices - both those who speak with gratitude and those who report challenges - can provide a balanced view of what life at Seminole Shores might look like for your family, and help you assess whether its strengths align with your loved one's needs and your expectations for care, communication, and peace of mind.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Muskegon County (3 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Graceland in Norton Shores, MI is an assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community features a spacious dining room where residents can enjoy delicious meals prepared and served by the staff. The apartments are fully furnished, providing a cozy and comfortable living space for each resident.
Graceland also boasts a beautiful garden and outdoor space, allowing residents to relax and enjoy nature. Housekeeping services are provided to ensure that the community is always clean and well-maintained. Move-in coordination is available to assist new residents with their transition into the community.
To stay connected with family and friends, telephone service as well as Wi-Fi/high-speed internet access is provided.
The care services at Graceland include assistance with activities of daily living such as bathing, dressing, and transfers. The staff also coordinates with health care providers to ensure that residents receive any necessary medical attention promptly. Special dietary restrictions, including diabetes diets, are catered to in the meal preparation and service. Medication management is available to help residents stay on top of their medications.
Transportation arrangement for medical appointments as well as transportation to doctors' appointments is offered, making it convenient for residents to access healthcare services.
In addition to providing excellent care services, Graceland offers a variety of activities for residents to participate in. Scheduled daily activities keep residents engaged and provide opportunities for socialization.
The community's location in Norton Shores offers numerous amenities nearby. There are cafes, parks, pharmacies, restaurants, places of worship, theaters, hospitals all conveniently located within close proximity.
Overall, Graceland in Norton Shores provides a supportive and enriching environment for seniors who require assistance with daily tasks while still maintaining their independence.
Graceland is located at 1775 Seminole Road, Norton Shores, MI 49441 in Muskegon County, Michigan
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Understanding the True Cost of Assisted Living in 2025: A Comprehensive Guide
Assisted living in 2025 offers a crucial balance of independence and support for seniors, with costs varying from $2,500 to over $7,000 per month based on factors such as location and care level. Understanding pricing complexities, including regional differences and potential hidden fees, is essential for families to plan financially while ensuring quality care for their loved ones.
Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
How and When Medicaid May Cover Assisted Living Costs
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
