Apple Carr Village in Muskegon, MI

Pros

• The area is nice.
• The clubhouse is very nice.
• The office staff are kind and the maintenance team is professional.
• The staff are super nice and helpful, and neighbors are great.
• The park is well kept and secure.
• The community is described as the best village in the area and residents would recommend living there.
• The pool and gym are available to residents and are enjoyed.

Cons

• The reviewer states the place is not recommended due to very slow maintenance responses and safety hazards like a leaking roof and a shorted light socket.
• The reviewer claims Sun Communities does not invest to enforce safety recommendations or genuinely care about residents.
• The reviewer asserts the park is owned by a company that raises rent while neglecting safety and quality of living.
• The reviewer notes local police and fire departments avoid the premises for tax reasons, implying a lack of protection.
• The reviewer says residents are treated like numbers and highlights poor escalation to corporate and communication.
• The reviewer mentions multiple class-action lawsuits against the operator, implying ongoing legal issues.
• The reviewer warns of cars speeding by and near-misses with children, signaling an unsafe environment.
• The reviewer calls the park a joke and describes it as poorly run with inconsistent enforcement of rules.
• The reviewer claims disability discrimination and that it is the worst place to rent for disabled people.
• The reviewer describes management as rude and unprofessional and says rents are unreasonably high.
• The reviewer describes the park as deteriorating into a "ghetto" with crime and disruptive neighbors and little rule enforcement.
• The reviewer cites chronic maintenance neglect, unrepaired work orders, no AC for months, and high rent.
• The reviewer accuses Apple Carr of being the worst place to live, with rude staff and unresponsive maintenance.
• The reviewer notes safety concerns such as shootings and break-ins making residents feel unsafe.
• The reviewer mentions garbage blowing around, broken car windows, and maintenance ignoring issues.
• The reviewer states the application process was uncoordinated and discriminatory, including issues related to maternity leave and race.

Review

Apple Carr Village in Muskegon, MI is best suited for residents who want a community feel with on-site amenities and a social atmosphere, especially homeowners who can tolerate variance in management responsiveness and occasional disputes over charges. The park-style setting, clubhouse, pool, and rental halls create opportunities for hosting events and developing neighborly ties, which can be attractive for families and retirees who value community activity. Yet this suitability comes with caveats: maintenance delays, uneven enforcement of rules, and a rent structure that can rise with little predictable transparency. For someone seeking turnkey reliability and consistently low costs, this is not the first choice.

Those who may want to consider alternatives include individuals with heightened safety or accessibility needs, and anyone who cannot tolerate uncertain service levels. Several reviews paint a picture of slow maintenance response and safety concerns, from roof leaks and electrical issues to aggressive driving in the streets and occasional gun-related incidents. The application and approval processes have also been criticized as uncoordinated or inconsistent, with claims of discriminatory practices or opaque decision-making. Prospective residents who require clear, timely maintenance, transparent billing, and dependable safety enforcement should look at other options in the Muskegon area.

On the plus side, the community shines when management and staff operate smoothly. Multiple accounts describe a well-kept park, a tidy clubhouse, and amenities that residents actively use - plus moments when staff are courteous, responsive, and able to answer questions promptly. The sense of neighborliness is real: friendly residents, quiet streets, and the ability to gather for baby showers or community events in the hall. For those who experience these positive interactions, the park feels welcoming and safe enough to make home here. The improvements seen since Sun Communities took ownership are cited by some as meaningful, especially in maintenance upkeep and overall appearance.

Yet the weight of the cons cannot be ignored. The most persistent themes are delayed maintenance, inconsistent front-office communication, and charges that feel unpredictable or punitive. Residents report being billed for items they view as minor or contested, and several recount security-deposit disputes or post-move-out charges that strain trust. The risk assessment from residents also points to safety and discipline gaps - cars speeding through streets, people loitering, and a few disputes over noise and conduct that management struggles to resolve. Taken together, these factors undermine the appeal of the amenities and the community cachet for a significant portion of potential renters or buyers.

For families weighing a move, practical steps are essential. Tour the grounds at different times to observe enforcement of rules and responsiveness to maintenance requests. Ask for a clear outline of maintenance SLAs (service-level agreements), and request recent examples of how issues were resolved. Inquire about current rent, what it covers, and how future increases are communicated. Probe the security presence and lighting, especially in the evenings, and seek firsthand feedback from several neighbors about noise, parking, and safety. If the goal is a predictable, fair billing experience with steady upkeep, those red flags should be strong determinants in the decision.

Ultimately, Apple Carr Village presents a real trade-off: appealing amenities and a strong sense of community exist alongside a history of management risk, unpredictable costs, and uneven safety enforcement. For residents who prize social halls, a pool, and adjacent neighbor networks - and who can tolerate the possibility of maintenance delays and billing disputes - it remains a viable option in Muskegon. For buyers or renters prioritizing consistent service, transparent accounting, and a uniformly safe environment, alternative communities - where maintenance responses are prompt, rules are consistently enforced, and communication is streamlined - are the wiser bet. The choice hinges on appetite for risk versus reward: a social, amenity-rich vibe, or a more predictable, tightly managed living experience.

Places of Worship

• Fellowship Reformed Church (0.9 miles)
• Calvary Memorial Church (5.3 miles)
• First Christian Church (5.4 miles)
• St Mary's Church (6.3 miles)
• Calvary Bible Church (7.1 miles)

Restaurants

• Wolfie's Pizza (0.9 miles)
• Dog House Saloon (3.9 miles)
• Bob Evans (4 miles)
• Burger King (4.2 miles)
• Lee's Famous Recipe Chicken (4.4 miles)
• Los Amigos Tequila Bar & Grill (4.5 miles)
• Applebee's (4.6 miles)

Hospitals

• Hackley Hospital (3.1 miles)
• Mercy Health Partners Muskegon General Campus (3.7 miles)
• Hcn / Muskegon (3.8 miles)
• Nextcare Hospitals Muskegon (3.9 miles)
• Mercy Health Partners (3.9 miles)
• Mercy Health Partners (4.9 miles)
• Mary Free Bed (5.2 miles)

Pharmacies

• CVS Pharmacy (3.5 miles)
• CHCWM Muskegon (4.9 miles)
• Watkins Pharmacy & Surgical Supply (5.1 miles)
• Watkins Pharmacy (5.1 miles)
• West Shore Professional Pharmacy (5.3 miles)
• Walgreens (5.3 miles)
• Meijer Pharmacy (5.5 miles)

Physicians

• West Michigan Internal Medicine (3.7 miles)
• Dr Gurden's Office (3.7 miles)
• Women's Health Center (3.8 miles)
• Great Lakes Ob/Gyn Specialists (3.8 miles)
• Dr Ronald Chusid (3.8 miles)
• Sleep Disorders Center (3.9 miles)
• Shoreline Pediatrics PLC (3.9 miles)

Cafes

• Panera Bread (4.7 miles)
• Brooklyn Bagels Cafe (6.6 miles)

Parks

• Hackley Park (6.4 miles)
• Mona Lake Park (6.9 miles)

Theaters

• Cinema Carousel (6.8 miles)