Bickford of Midland

Pros

• The staff at Bickford of Midland consistently provided exceptional customer service and demonstrated genuine care for the residents.
• The facility was noted for its cleanliness, homelike atmosphere, and well-maintained outdoor spaces, which contributed to a pleasant environment.
• Residents appreciated the quality and variety of food offered, highlighting that meals were fresh and accommodating to individual preferences.
• Many reviewers praised the engaging activities available for residents, fostering a lively and active community.
• Family members felt confident in the staff's knowledge and professionalism, particularly during medical assessments and care management.
• Overall experiences indicated a strong sense of community and connection among residents and staff alike, making it feel like a true home.

Cons

• The staff seemed to only be doing their job and were not overly warm or accommodating during the tour experience.
• There were issues with soiled linens being found and delays in hanging framed prints on the walls, which contributed to a lower rating of care quality.
• The reviewer felt that Bickford of Midland was not suitable as a nursing home despite being a good fit for ambulatory patients.
• Some residents appeared unhappy or not cared for during visits, raising concerns about overall resident satisfaction.
• Activities were initially rocky for families but were reported to have improved over time, indicating inconsistency in engagement opportunities.
• The facility's high costs may be prohibitive for some families, which has caused financial strain for one reviewer.
• One visitor felt that the location of Bickford was not ideal for their needs, even though they had no issues with the facility itself.

Review

Bickford of Midland is an assisted living community that has garnered a mix of opinions from families and residents alike. Many visitors have noted the clean and well-maintained environment of the facility, which features beautiful courtyards, patios, and a home-like atmosphere. As one reviewer pointed out, upon arrival for a tour, they felt immediately at ease, as if the community would be the perfect fit for their loved one. This sentiment is echoed by others who remarked on the facility’s welcoming ambiance and appealing layout, fostering a sense of belonging among residents.

The staff at Bickford has received commendations for their professionalism and competence in handling the various needs of residents. Multiple reviewers have noted that staff members are knowledgeable and attentive but express that while they are friendly, there may be moments where warmth feels somewhat limited. One visitor expressed satisfaction with how staff managed medication distribution and provided care; however, another reflected on instances where certain requests were not met promptly—such as hanging personal photos in a timely manner—which affected the overall comfort level for their loved one adjusting to life in assisted living.

In terms of care quality, experiences vary significantly among reviewers. For some families whose loved ones entered hospice care within the facility, there seemed to be an improvement in attention and support provided by staff members. Conversely, others mentioned issues such as soiled linens being overlooked or slow resolutions to maintenance concerns like room personalization. It highlights a potential gap between routine operations versus more personalized attention when family members need additional support during transitional moments or health downturns.

Food quality at Bickford received mixed reviews; many praised it as being significantly better than standard institutional fare, noting its freshness and variety. Residents had the freedom to customize meals according to personal preferences—a feature enjoyed by many family members observing their loved ones’ dining experiences. Although one review indicated dissatisfaction with food options during quarantine periods due to COVID-19 restrictions, overall feedback leaned toward appreciation for culinary choices offered by Bickford’s kitchen.

Family involvement appears encouraged within this community; several reviews document meaningful interactions between staff and residents that foster social engagement through organized activities ranging from bingo nights to gardening initiatives. The inclusion of family in events brings an additional layer of joy within relationships formed at Bickford. Several reviewers specifically mentioned how important it is that residents feel seen—not just as patients but as individuals with unique histories worth celebrating—and this focus seems central to what Bickford aims to achieve within its programming.

Despite some critiques regarding individual responsiveness from staff or occasional lapses in attentiveness concerning housekeeping tasks or maintenance requests, most families agreed that overall care was satisfactory—especially considering the varying levels of assistance required by different residents. This nuanced understanding leads some individuals to recommend Bickford specifically as an excellent option for ambulatory or mobile patients rather than those requiring comprehensive nursing home services.

In conclusion, while there are aspects for improvement notably around promptness in meeting resident-specific needs or concerns raised by family members about accommodations, many patrons found their experience positive overall at Bickford of Midland. The blend of clean facilities combined with dedicated yet competent personnel creates a community atmosphere conducive for both engagement and recovery—a reflection reinforced through numerous personal anecdotes shared throughout these reviews.

This part of Midland, Michigan offers a variety of amenities and services that would be beneficial for senior living. There are several restaurants within close proximity, ranging from casual dining options like Lucky's Steakhouse to fast food chains like Burger King. Additionally, there are multiple pharmacies and physicians' offices nearby, providing convenient access to healthcare services. The area also features parks such as Sunset Park and Chestnut Hill Park, offering opportunities for outdoor recreation and relaxation. For entertainment, NCG Midland Cinemas is just a short distance away. Overall, this area provides a balance of convenience, healthcare resources, and recreational options suitable for seniors looking to settle in a vibrant community.

Restaurants

• Villa D'Alessandro's (0.3 miles)
• Lucky's Steakhouse (1 miles)
• Big E's Sports Grill (1 miles)
• Culver's (1.4 miles)
• Burger King (1.5 miles)
• Qdoba Mexican Eats (1.5 miles)
• Panda Express (1.5 miles)

Physicians

• Midland Oral & Maxillofacial (0.7 miles)
• Bieri Hearing Specialists (0.7 miles)
• Midland Ob-Gyn Associates PC (0.8 miles)
• Oakland Orthopedic Appliances (0.8 miles)
• Orthopedic Center (0.8 miles)
• Rehabilitation Associates (0.9 miles)
• Bortel David T MD (0.9 miles)

Pharmacies

• Midland Sabourin's Pharmacy (0.7 miles)
• Good Neighbor Pharmacy (0.7 miles)
• Glover's Rexall Pharmacy (1.8 miles)
• Rite Aid (2 miles)
• Rite Aid (2.4 miles)
• Walgreens (2.7 miles)
• CVS Pharmacy (2.8 miles)

Theaters

• NCG Midland Cinemas (0.8 miles)

Places of Worship

• Midland Baptist Church (1.2 miles)
• Free Methodist Church Midland (1.6 miles)
• First Church of Christ Scientist (2.1 miles)
• Emmanuel Baptist Church (2.9 miles)
• Sunrise Baptist Church Youth Hall (3.1 miles)
• First United Methodist Church (3.4 miles)
• Christian Science Reading Room (3.5 miles)

Parks

• Fun Zone Plymouth Park (1.4 miles)
• Sunset Park (1.9 miles)
• Hillgrove Park (2.1 miles)
• Longacres Park (2.1 miles)
• Chestnut Hill Park (2.5 miles)
• Stratford Woods Park (3 miles)
• Revere Park (3.2 miles)

Cafes

• Biggby Coffee (1.5 miles)
• Panera Bread (1.5 miles)
• Starbucks (1.6 miles)
• Creation Coffee (1.8 miles)
• Grove Tea Lounge (2.9 miles)
• Live Oak Coffeehouse (3.1 miles)
• Tim Hortons (3.2 miles)

Transportation

• Enterprise Rent-A-Car (2.5 miles)
• Alamo (3 miles)
• Enterprise Rent-A-Car (3 miles)

Hospitals

• Michigan Community Blood Centers (2.6 miles)
• MidMichigan Medical Center - Midland / Maternity Department (2.7 miles)
• Midmichigan Medical Center Midland (2.7 miles)
• Midmichigan Medical Center-Midland (2.7 miles)
• MidMichigan Health - Headquarters (2.7 miles)
• MidMichigan Medical Center-Midland (2.7 miles)
• MidMichigan Medical Center (2.7 miles)