Middle Branch Residential Center

45500 Romeo Plank Road, Macomb Township, MI 48044

For more information about senior living options: (844) 490-3973

3.6 from 96 reviews
5 stars
49
4 stars
11
3 stars
6
2 stars
6
1 stars
24

Assisted Living

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    Overall Review of Middle Branch Residential Center

    Pros

    • pro They love their home.
    • pro They praise the fit and finish of the house.
    • pro The punch list walkthrough was detailed and addressed promptly.
    • pro They appreciate MJC's quick responses to inquiries about new development and timely information updates.
    • pro They value the elevations and color schemes throughout the neighborhood and the preservation of the wildlife area.
    • pro The site manager provided updates and proactively addressed issues during the build.

    Cons

    • pro The reviewer claims MJC's workmanship from the ground up is garbage.
    • pro A professional contractor asserts that MJC does bad work.
    • pro The reviewer cites bad foundation and terrible concrete.
    • pro The drywall work is described as looking like it was done by a blind person.
    • pro Tile work is described as horrible.
    • pro Windows are criticized as poor quality.
    • pro The floors creak.
    • pro Electrical workmanship is described as unreliable, with plugs and switches failing within five years and potential fire risk.
    • pro Neighbors reportedly had to redo their condo due to electrical issues.
    • pro Roof issues and leaks were reported in multiple constructions.
    • pro The company installs the opposite of customer selections, showing a lack of care.
    • pro The reviewer would not recommend MJC, especially for first-time home builders.
    • pro Warranty issues are not addressed, with claims that they are not their problem.
    • pro Customer service is among the poorest; directors and staff are described as awful.
    • pro Driveway concrete work is poor and not warrantied.
    • pro Driveway is cracking daily.
    • pro Patio stains caused by contractor are refused to fix.
    • pro Sconces installed nearly touching the ceiling.
    • pro Bead board stained.
    • pro Fixture handles are loose.

    Review

    A broad swath of homeowner feedback on MJC Companies comes across as highly uneven, with some buyers reporting meaningful frustration over warranty coverage and workmanship, while a smaller subset describe positive experiences after a somewhat challenging process. The thread is threaded with warnings about the limited warranty window and the importance of documenting issues during the initial walk-through, as some claims were reportedly denied later if not noted at that time. Across the voices, the core tensions center on build quality, responsiveness, and the long-term durability of systems and finishes.

    A recent, specific concern centers on a leak that appeared to be tied to a nail pop in the roof area, initially observed in June 2025. The homeowner documented a watermark around the nail pop, and took precautionary steps to monitor the area, including taping the watermark to track any growth. The origin appeared to be the plumbing vent through the roof, with a ladder used from the outside to inspect the vent patch and roof area (the homeowner cautioned against unauthored roof work and recommended licensed professionals). At that time, the nails had been tarred, and the problem seemed small but was evolving. By July 2025, the margins around the leak had grown, and water evidence persisted at the nail pop during a new round of storms. The homeowner claimed to have climbed onto the roof to inspect and noted that the rubber gasket around the vent pipe was installed with rubber directed inward, potentially allowing water to pool and slowly leak. The individual described repositioning the gasket to direct water outward, in an effort to redirect runoff, and provided before-and-after photos to illustrate the change in installation. This sequence underscores a recurring theme in the reviews: maintenance issues that escalate after the initial closing and the tension around who bears responsibility for roof-related leaks in a maintenance window.

    Beyond this single case, a larger chorus of reviewers raises concerns about the overall workmanship and long-term durability across many components. Several readers describe the foundation and concrete work as subpar, singling out what they view as poor quality in the structure itself and in concrete detailing. Interior finishes are repeatedly criticized: drywall workmanship is described as poor, tile installation labeled as "horrible," and floors described as creaky. Windows and general finish quality draw similar critiques, with purchasers expressing ongoing reservations about fit and finish after move-in. Electrical work is flagged by multiple commenters as an ongoing worry - allegations range from poorly placed switches and sconces to more serious concerns about reliability and safety, with some homeowners suggesting that electrical components will fail within a few years. One reviewer even notes that several neighbors have needed substantial electrical rework on their own units, implying a broader pattern of electrical reliability issues.

    Another recurring thread concerns the project management and post-closing service experience. The narrative frequently mentions a difficult punch list process: items identified during a walk-through or after closing were allegedly not resolved promptly, or were disputed by on-site personnel. In particular, issues cited include a crooked island in the kitchen, door hardware problems, glue marks on the driveway, stains on the patio, and beadboard staining in the entryway. Sconces are described as installed too close to the ceiling, and loose fixture handles were reported as continuing to appear. Several reviewers fault the orientation team for a lack of follow-through; the site manager is praised by some for responsiveness, but others describe a pattern of dismissive responses - "that will resolve itself" or "no" in communications from customer service leadership. References to Colleen - who apparently managed Lafata cabinet selections - depict her as unresponsive and unhelpful in coordinating design changes, which compounded the frustration during the interior finishing phase.

    The overall sentiment on customer service and warranty responsiveness is mixed and volatile. A number of homeowners report a disappointing experience with warranty coverage and post-sale support, sometimes stating outright that the company "will not take care of warranty issues" or that problems are not considered the company's responsibility. Several reviews emphasize a lack of proactive communication, with some customers feeling that the process created more stress than resolution. On the other hand, a few buyers offer a contrasting perspective: one year after move-in, some buyers feel content with the results, noting that minor warranty claims have been addressed promptly and that site managers provide updates to keep them informed. One such account highlights that the community's design variety - different elevations and color schemes - adds appeal, and some buyers have had positive interactions with MJC personnel to obtain information about upcoming projects.

    Within this mosaic of experiences, there are also voices that warn prospective buyers in emphatic terms. A recurring admonition is to be wary of careless workmanship and to prepare for an ongoing need to manage and document issues well beyond the closing day. The critiques extend to the long-term durability of exterior and structural elements, with particular emphasis on driveway cement work and general concrete integrity - comments that align with a broader concern about whether the home's exterior and foundational elements will hold up as the development ages. Some reviewers report they would not recommend MJC to first-time buyers, while others acknowledge that they had a positive experience in a different context and would still consider MJC in future projects if certain interior or management issues were addressed.

    In sum, the body of feedback depicts a company with a wide variability in outcomes. A subset of homeowners reports positive, workable experiences with responsive site staff and timely handling of some warranty claims, while a larger group voices substantive concerns about moisture intrusion, structural and finish quality, electrical reliability, and especially the post-closing service and warranty defense. The common threads - documentation during the initial walk-through, ongoing vigilance over warranty coverage within the one-year window, and careful attention to cabinet and layout decisions - underscore a marketplace where buyer diligence and robust project oversight appear to matter greatly. For anyone considering an MJC-built home, this collection of perspectives advises a cautious approach, thorough documentation, and the willingness to engage licensed professionals for specialized repairs and inspections when warranted.

    Features

    Housing

    • 12 resident community capacity 12 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Middle Branch Residential Center is a premier assisted living community located in Macomb Township, MI. With a focus on providing exceptional care and support for seniors, our community offers a range of amenities and services to enhance the quality of life for our residents.

    Upon entering our community, residents will find a spacious and welcoming dining room where they can enjoy delicious meals prepared by our skilled culinary team. The fully furnished accommodations provide comfort and convenience, while the garden and outdoor spaces offer opportunities for relaxation and recreation.

    Our dedicated housekeeping staff ensures that each resident's living space remains clean and tidy, allowing them to focus on enjoying their retirement years. Additionally, our move-in coordination services make the transition into our community seamless and stress-free.

    As part of our commitment to comprehensive care, we offer assistance with daily activities such as bathing, dressing, and transfers. Our staff also coordinates with health care providers to ensure that each resident receives the necessary medical attention. For those with diabetes or special dietary needs, we provide personalized meal plans to promote overall well-being.

    Transportation services are available for medical appointments, ensuring that residents have access to necessary healthcare resources. Moreover, nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals provide easy accessibility to various amenities within the local area.

    Additionally, we understand the importance of staying socially engaged and physically active as we age. Therefore, we offer scheduled daily activities that cater to individual interests and preferences.

    At Middle Branch Residential Center, we strive to create an environment that promotes independence while providing compassionate care. Our community fosters a sense of belonging while offering superior amenities and top-notch services tailored towards enhancing the lives of our residents.

    Nearby Places of Interest

    Restaurants

    • Taco Bell (0.2 miles)
    • McDonald's (0.3 miles)
    • Bubba's 33 (0.5 miles)
    • P.F. Chang's China Bistro (0.6 miles)
    • Burgerfin (0.7 miles)
    • Juan Miguel's (1.6 miles)
    • National Coney Island (1.7 miles)

    Physicians

    • Partridge Creek Center For Womens Health (0.4 miles)
    • St John Ob/Gyn Associates (0.9 miles)
    • St Clair Orthopaedics & Sports Medicine PC (1 miles)
    • Mmi Dr M Chen (1.1 miles)
    • Midwest Center For Dermatology (1.2 miles)
    • Macomb Endoscopy Center (1.7 miles)
    • G.I. Medicine Associates, PC (2.7 miles)

    Cafes

    • Starbucks (0.7 miles)
    • Starbucks (1.2 miles)
    • Starbucks (2.1 miles)
    • Panera Bread (2.6 miles)
    • Tim Hortons (3 miles)
    • Starbucks (3 miles)
    • Starbucks (4 miles)

    Theaters

    • MJR Partridge Creek Digital Cinema 14 (0.7 miles)
    • Emagine Macomb (3.5 miles)

    Pharmacies

    • CVS Pharmacy (0.7 miles)
    • Walgreens (2 miles)
    • CVS Pharmacy (2 miles)
    • Walgreens (2 miles)
    • Walgreens (2.1 miles)
    • Kroger Pharmacy (2.1 miles)
    • CVS Pharmacy (2.1 miles)

    Parks

    • Waldenburg Park (0.9 miles)
    • Clinton Township Parks & Recreation (2.5 miles)
    • Wilson Park (3.4 miles)
    • Whispering Woods Park (4.4 miles)
    • Dodge Park (4.7 miles)

    Places of Worship

    • Shelby Bible Church (2.3 miles)
    • Crosspoint Church (3 miles)
    • St Peter Catholic Church (3.6 miles)
    • St Peter Lutheran Church (3.8 miles)
    • Trinity Lutheran Church (4.8 miles)

    Hospitals

    • St John Medical Center (2.7 miles)
    • McLaren Macomb - Emergency Department (3.6 miles)
    • FMCNA Dialysis of Chesterfield (4.9 miles)

    Frequently Asked Questions

    Where is Middle Branch Residential Center?

    Nearby Communities

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