45500 Romeo Plank Road, Macomb Township, MI 48044
For more information about senior living options: (844) 490-3973
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A broad swath of homeowner feedback on MJC Companies comes across as highly uneven, with some buyers reporting meaningful frustration over warranty coverage and workmanship, while a smaller subset describe positive experiences after a somewhat challenging process. The thread is threaded with warnings about the limited warranty window and the importance of documenting issues during the initial walk-through, as some claims were reportedly denied later if not noted at that time. Across the voices, the core tensions center on build quality, responsiveness, and the long-term durability of systems and finishes.
A recent, specific concern centers on a leak that appeared to be tied to a nail pop in the roof area, initially observed in June 2025. The homeowner documented a watermark around the nail pop, and took precautionary steps to monitor the area, including taping the watermark to track any growth. The origin appeared to be the plumbing vent through the roof, with a ladder used from the outside to inspect the vent patch and roof area (the homeowner cautioned against unauthored roof work and recommended licensed professionals). At that time, the nails had been tarred, and the problem seemed small but was evolving. By July 2025, the margins around the leak had grown, and water evidence persisted at the nail pop during a new round of storms. The homeowner claimed to have climbed onto the roof to inspect and noted that the rubber gasket around the vent pipe was installed with rubber directed inward, potentially allowing water to pool and slowly leak. The individual described repositioning the gasket to direct water outward, in an effort to redirect runoff, and provided before-and-after photos to illustrate the change in installation. This sequence underscores a recurring theme in the reviews: maintenance issues that escalate after the initial closing and the tension around who bears responsibility for roof-related leaks in a maintenance window.
Beyond this single case, a larger chorus of reviewers raises concerns about the overall workmanship and long-term durability across many components. Several readers describe the foundation and concrete work as subpar, singling out what they view as poor quality in the structure itself and in concrete detailing. Interior finishes are repeatedly criticized: drywall workmanship is described as poor, tile installation labeled as "horrible," and floors described as creaky. Windows and general finish quality draw similar critiques, with purchasers expressing ongoing reservations about fit and finish after move-in. Electrical work is flagged by multiple commenters as an ongoing worry - allegations range from poorly placed switches and sconces to more serious concerns about reliability and safety, with some homeowners suggesting that electrical components will fail within a few years. One reviewer even notes that several neighbors have needed substantial electrical rework on their own units, implying a broader pattern of electrical reliability issues.
Another recurring thread concerns the project management and post-closing service experience. The narrative frequently mentions a difficult punch list process: items identified during a walk-through or after closing were allegedly not resolved promptly, or were disputed by on-site personnel. In particular, issues cited include a crooked island in the kitchen, door hardware problems, glue marks on the driveway, stains on the patio, and beadboard staining in the entryway. Sconces are described as installed too close to the ceiling, and loose fixture handles were reported as continuing to appear. Several reviewers fault the orientation team for a lack of follow-through; the site manager is praised by some for responsiveness, but others describe a pattern of dismissive responses - "that will resolve itself" or "no" in communications from customer service leadership. References to Colleen - who apparently managed Lafata cabinet selections - depict her as unresponsive and unhelpful in coordinating design changes, which compounded the frustration during the interior finishing phase.
The overall sentiment on customer service and warranty responsiveness is mixed and volatile. A number of homeowners report a disappointing experience with warranty coverage and post-sale support, sometimes stating outright that the company "will not take care of warranty issues" or that problems are not considered the company's responsibility. Several reviews emphasize a lack of proactive communication, with some customers feeling that the process created more stress than resolution. On the other hand, a few buyers offer a contrasting perspective: one year after move-in, some buyers feel content with the results, noting that minor warranty claims have been addressed promptly and that site managers provide updates to keep them informed. One such account highlights that the community's design variety - different elevations and color schemes - adds appeal, and some buyers have had positive interactions with MJC personnel to obtain information about upcoming projects.
Within this mosaic of experiences, there are also voices that warn prospective buyers in emphatic terms. A recurring admonition is to be wary of careless workmanship and to prepare for an ongoing need to manage and document issues well beyond the closing day. The critiques extend to the long-term durability of exterior and structural elements, with particular emphasis on driveway cement work and general concrete integrity - comments that align with a broader concern about whether the home's exterior and foundational elements will hold up as the development ages. Some reviewers report they would not recommend MJC to first-time buyers, while others acknowledge that they had a positive experience in a different context and would still consider MJC in future projects if certain interior or management issues were addressed.
In sum, the body of feedback depicts a company with a wide variability in outcomes. A subset of homeowners reports positive, workable experiences with responsive site staff and timely handling of some warranty claims, while a larger group voices substantive concerns about moisture intrusion, structural and finish quality, electrical reliability, and especially the post-closing service and warranty defense. The common threads - documentation during the initial walk-through, ongoing vigilance over warranty coverage within the one-year window, and careful attention to cabinet and layout decisions - underscore a marketplace where buyer diligence and robust project oversight appear to matter greatly. For anyone considering an MJC-built home, this collection of perspectives advises a cautious approach, thorough documentation, and the willingness to engage licensed professionals for specialized repairs and inspections when warranted.
Middle Branch Residential Center is a premier assisted living community located in Macomb Township, MI. With a focus on providing exceptional care and support for seniors, our community offers a range of amenities and services to enhance the quality of life for our residents.
Upon entering our community, residents will find a spacious and welcoming dining room where they can enjoy delicious meals prepared by our skilled culinary team. The fully furnished accommodations provide comfort and convenience, while the garden and outdoor spaces offer opportunities for relaxation and recreation.
Our dedicated housekeeping staff ensures that each resident's living space remains clean and tidy, allowing them to focus on enjoying their retirement years. Additionally, our move-in coordination services make the transition into our community seamless and stress-free.
As part of our commitment to comprehensive care, we offer assistance with daily activities such as bathing, dressing, and transfers. Our staff also coordinates with health care providers to ensure that each resident receives the necessary medical attention. For those with diabetes or special dietary needs, we provide personalized meal plans to promote overall well-being.
Transportation services are available for medical appointments, ensuring that residents have access to necessary healthcare resources. Moreover, nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals provide easy accessibility to various amenities within the local area.
Additionally, we understand the importance of staying socially engaged and physically active as we age. Therefore, we offer scheduled daily activities that cater to individual interests and preferences.
At Middle Branch Residential Center, we strive to create an environment that promotes independence while providing compassionate care. Our community fosters a sense of belonging while offering superior amenities and top-notch services tailored towards enhancing the lives of our residents.
Middle Branch Residential Center is located at 45500 Romeo Plank Road, Macomb Township, MI 48044 in Macomb County, Michigan
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