LMSL Building 2 | Reviews

4889 South Lakeshore Drive, Ludington, MI 49431

For more information about senior living options: (866) 208-4318

3.4 from 34 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Overall Review of LMSL Building 2

common 9 reviews mention this

Repairs and responsiveness stand out

Residents describe fast help and quick follow-through when something needs attention.

Several reviews say maintenance and repairs were handled quickly, with staff coming over promptly and getting fixes done in a timely way. A number of reviewers also mention easy communication, including being able to reach someone by email and getting a quick response. Others describe confidence in the team to keep things running day to day and address issues without dragging them out.

caveat 6 reviews mention this

Customer service frustrations come up

Some residents report rude or difficult-to-reach customer service during inquiries and follow-up.

A recurring complaint is poor customer service, including accounts of being treated rudely when calling to inquire and difficulty getting phone responses. Several reviewers also describe promises about fixes that were not completed or issues that were left unresolved, which made the overall experience feel unprofessional. Taken together, these reviews point to inconsistent service quality, especially when problems or requests come up.

caveat 5 reviews mention this

Move-in and approval process feels rocky

Some applicants describe delays, back-and-forth, or confusing decisions during approval.

A few reviews describe the approval process as drawn out, including cases of being led along before being denied. Others mention not being able to coordinate showings smoothly and problems with communication during the period leading up to approval. One review also describes pursuing other options after waiting, which suggests timing and clarity were not consistent for everyone.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

6 resident community capacity

Types of Care

Assisted Living

Amenities

Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available

Care Services

24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments

Dining

Diabetes diet
Special dietary restrictions

Activities

Community-sponsored activities
Scheduled daily activities

Nearby Places of Interest

Restaurants

Bortell's Fisheries (0.9 miles)
Bud's Tap Room (5.6 miles)
Jamesport Brewing Company (5.8 miles)
Brenda's Harbor Cafe (5.8 miles)
Chef John's Bakery & Cafe (5.9 miles)
The Q Smokehouse (5.9 miles)
Ludington Pub (5.9 miles)

Parks

Summit Park (1 miles)
Waterfront Park (5.8 miles)
Waterfront Park & Playground (5.9 miles)
Charles Mears State Park (6 miles)
Channel Lane Park (6 miles)
Rotary Park (6.1 miles)
Ludington City Park (6.1 miles)

Cafes

Riverflats Coffee and Tea (3.8 miles)
Red Rooster Coffee (5.9 miles)
Good Stuffs (6.1 miles)
Green Isaac’s (6.2 miles)
Peet's Coffee and Tea (6.9 miles)

Places of Worship

St Paul United Methodist Church Ludington (4.2 miles)
Lighthouse Lutheran Church (4.5 miles)
Southern Baptist Convention (5.7 miles)
Emanuel Lutheran Church (5.7 miles)
Harbor Light Fellowship (5.7 miles)
Baptist Church-Pentwater Prsng (5.9 miles)
St John's Lutheran Church (6.1 miles)

Transportation

U-Haul Neighborhood Dealer (5.5 miles)
Dial-A-Ride (5.6 miles)
U-Haul Neighborhood Dealer (6 miles)
Town & Country Taxicab & Dlvry (6.2 miles)
Mason County Aviation (6.3 miles)
Princess Car Rentals (6.4 miles)
Town & Country Taxicab & Delivery Services (7.5 miles)

Physicians

Nelson, Allan Dr - Spectrum Health Ludington Hospital Family Medicine Pentwater (5.6 miles)
Pentwater Family Practice (5.6 miles)
Ryan Family Practice (5.8 miles)
Primary Health Services (6 miles)
Internal Medicine Associates of Ludington PC (6.2 miles)
Western Michigan Ent (6.2 miles)
Lakeshore Family Practice (6.4 miles)

Pharmacies

Rite Aid (6 miles)
Walgreens (6.1 miles)
Meijer Pharmacy (6.9 miles)

Hospitals

Davita (6.2 miles)
Memorial Medical Center (6.2 miles)
Memorial Medical Center of West Michigan (6.2 miles)
Spectrum of Ludington (6.3 miles)
Ludington Woods Living Center (6.3 miles)

Frequently Asked Questions

Where is LMSL Building 2?

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LMSL Building 2 in Ludington, MI