4889 South Lakeshore Drive, Ludington, MI 49431
For more information about senior living options: (844) 490-3973
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PM Lakeshore is praised for integrity, transparency, and ethical operations. They take good care of properties and are helpful and easy to work with. Tenants describe the company as a pleasure to work with and quick to resolve issues. Maintenance and repairs are completed promptly, even with a heavy workload. The company maintains high occupancy and long-term tenants, indicating reliable management. They balance owners' and tenants' interests effectively. PM Lakeshore is pet-friendly and accommodating to tenants with pets. Linda, the property manager, is trusted and provides stress-free management for families over many years. They assist tenants with housing assistance programs and help with applications. They provide timely, excellent communication and up-to-date information.
The company is very difficult to work with and provides poor customer service. They do not fix issues they promise and do not compensate tenants for improvements. They fail to communicate with all tenants, often contacting only one person. They do not waive late fees even when they fall behind paying contractors and landscapers. They are unresponsive and hard to reach by phone. They have been rude to inquirers, including dismissive responses to pet inquiries (e.g., "two dogs is too much"). Maintenance issues like bats, mold, and poor insulation are not addressed. Applicants can be kept waiting for months and then denied without clear justification.The collection of remarks about Property Management of the Lakeshore paints a portrait of a company that inspires fierce loyalty in some clients while provoking frustration in others. Across the several dozen readings, the tone swings from widely praised, highly positive experiences to pointed criticisms about communication, responsiveness, and maintenance. A common thread among many reviews is that the company has built a reputation for stability and care in certain quarters - owners who rely on steady occupancy, tenants who feel respected, and investors who value efficient, transparent management. Yet there are also persistent complaints that, when issues arise, the customer service and problem resolution can feel inconsistent or slow, leaving some renters feeling unheard.
On the praise side, numerous reviews emphasize integrity, transparency, and professionalism as hallmarks of the operation. Several tenants describe interactions as easy and straightforward, with strong maintenance responsiveness and a proactive approach to keeping properties in good shape. One reviewer notes that the company "takes care of their properties, they are helpful & are very easy to work with," while another praises maintenance as timely and the overall process - acceptance, signing, and moving in - as efficient. The care and attention extend to long-tenured relationships; customers recount staying for many years, during which managers like Linda have been described as reliable, trustworthy, and effective in coordinating tenants and upkeep. The sentiment from these supporters is that PM Lakeshore not only manages properties but also supports owners by achieving high occupancy, steady cash flow, and proactive property stewardship.
The company's strengths are further illustrated by testimonials from property owners and corporations who value the capacity to manage multiple units, maintain high occupancy levels, and respond to tenant needs with diligence. Several owners speak to long-standing engagements - one notes managing for over a decade with good outcomes, another highlights the ability to keep tenants who act responsibly, and a corporate client mentions a remote-landlord arrangement that works smoothly. There is also strong appreciation for the company's problem-solving initiatives that extend beyond traditional rental management: during difficult times, staff members researched government assistance programs and helped tenants apply for support, a sentiment captured in remarks about going "above and beyond" to balance the interests of owners and tenants. In short, for many, PM Lakeshore represents a capable, principled partner in property management.
However, the feedback is not uniformly favorable. A substantial portion of the comments centers on problematic customer service and communication. Some reviewers describe rude or dismissive initial interactions, particularly around pet policies, with one caller recalling a blunt refusal to consider two dogs. Others accuse the company of inconsistency - demonstrating strong performance in some regards but falling short in direct contact with tenants, misaddressing communications by reaching out to only one occupant when more were involved, or failing to follow through on promises to fix issues after lease-signing. Specific examples include houses with unresolved problems such as bats, mold, poor insulation, and drafts, and reports that certain repairs or improvements were not made despite assurances. Several tenants recount delays or refusals to adjust charges, such as late fees, or to compensate for lapses in landscaping or other services that were not promptly addressed.
Maintaining a balanced view, some reviews capture a more mixed experience: grateful for efficient maintenance and prompt responses during good times, while acknowledging that when workload is heavy or issues are complex, the company's responsiveness can waver. There are accounts of slow phone replies, difficulties coordinating showings for out-of-state applicants, and reports of being told by staff that approvals would take longer or that certain conditions would be revisited - only to face renewed delays or even denial later. A few tenants describe feeling misled during the application process, including experiences where they believed they were approved but were subsequently told otherwise, or where the process required multiple steps that complicated and prolonged their path to renting.
Several comments highlight a tension between the ideal of a highly service-oriented, community-minded property manager and the reality of day-to-day operations. The company is praised by those who feel they have benefited from transparent dealings, timely payments to contractors, and a tenant-friendly approach that includes support during emergencies or economic hardship. Yet there are strong counter-narratives from others who view the organization as difficult to work with, citing inconsistent communication, unmet repair commitments, and a sense that some policies are not fairly applied to all tenants or properties. Some reviewers even contrast their better experiences with other landlords or management companies, implying that the perceived standard at PM Lakeshore varies by property, manager, or individual circumstance.
Overall, the body of reviews presents PM Lakeshore as a company with notable strengths and a meaningful approach to property management in the community, especially in terms of integrity, long-term relationships, and proactive support for both tenants and owners. There are clear demonstrations of success in keeping units occupied, maintaining properties, and building reputations for reliability in various client segments. Yet the picture also shows room for improvement in consistent customer service, communication clarity, and the timely execution of promised repairs and accommodations. For prospective tenants and owners alike, the company appears to represent a credible, capable option, but one where experiences may vary and where it pays to ask detailed questions about pet policies, maintenance timelines, and who will be the point of contact during critical moments. In the end, the collective voice suggests a company that can deliver value and steadiness for many, while acknowledging that a subset of clients have encountered frustrating interactions and unfulfilled promises.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.LMSL Building 2 in Ludington, MI is a premier assisted living community that offers a wide range of amenities and care services to its residents. Located in the charming city of Ludington, this community provides a comfortable and nurturing environment for seniors looking for assistance with their daily living activities.
Our community features spacious and fully furnished apartments, providing a cozy and welcoming atmosphere. Residents can enjoy the beautiful garden and outdoor spaces, perfect for relaxation and socializing. Wi-Fi and high-speed internet access are available throughout the premises to ensure residents stay connected with their loved ones.
We understand the importance of maintaining personal hygiene, which is why our dedicated staff is available to assist with bathing, dressing, transfers, and other activities of daily living. Our team also coordinates closely with health care providers to ensure that each resident receives proper medical attention when needed.
Nutrition is a priority at LMSL Building 2. We offer delicious meals prepared by our experienced chefs who cater to special dietary restrictions such as diabetes diets. Our dining room provides an inviting setting for residents to enjoy their meals while socializing with others.
To keep our residents engaged and entertained, we have scheduled daily activities that cater to different interests and capabilities. From exercise classes to arts and crafts workshops, there's something for everyone.
When it comes to nearby amenities, LMSL Building 2 is conveniently located near cafes, parks, restaurants, and places of worship. Residents can easily explore the surrounding area or attend religious services without any hassle.
At LMSL Building 2 in Ludington, MI, we strive to create a warm and secure environment where seniors can receive personalized care while maintaining their independence. Contact us today to learn more about how we can meet your individual needs and make your loved one feel right at home.
LMSL Building 2 is located at 4889 South Lakeshore Drive, Ludington, MI 49431 in Mason County, Michigan
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