1204 West Michigan Avenue, Lansing, MI 48915
For more information about senior living options: (844) 490-3973
The home visits were very professional. The staff were on time for appointments. The care provided was thorough. The supervisor followed up with a call. The professionals delivering PIC line and infusion therapy were stellar and highly competent.
The staff are rude and horrifically lazy at this establishment. It is the worst-run business the reviewer has ever seen. The staff clearly don't care about their jobs, have chips on their shoulders, and treat customers like trash. Customers are advised to buy their items online. Appointment scheduling is chaotic: wrong phone numbers, last-minute cancellations, and rude case managers. Routine appointments are not reliably arranged, forcing customers to call and chase for availability.Michigan Ave. Residential Care in Lansing is best suited for families that rely on a steady stream of visiting healthcare professionals rather than on a flawless on-site care culture. The strongest value here comes when skilled staff - nurses, therapists, and case managers who visit the resident - deliver competent, timely care with clear follow-up. In short, the model works well for residents who already have an outside care team and simply need a residence that can host that care. Those seeking a consistently polished, courteous front-desk experience and frictionless scheduling will find this community falls short.
Alternatives are worth considering for families prioritizing seamless, respectful front-desk operations and ironclad scheduling. If on-site staff courtesy and reliability are non-negotiable, or if daily supervision is essential for a loved one with complex needs, this community may not meet expectations. Seniors who require frequent, predictable daily services or who struggle to advocate for themselves may encounter ongoing frustration. For PT/OT and infusion-related therapies, the clinicians who visit can be excellent, but the overall experience is uneven when the administrative framework is inconsistent. In these cases, a facility with a stronger resident-facing operations track record deserves attention.
Where the program shines, visiting clinicians demonstrate high competency and thoroughness. Reviews highlight professionals handling PIC-line care and infusion therapy as extremely capable, with solid problem-solving skills. After-hours responsiveness and prompt supervisor follow-up provide a safety net for urgent needs, showing that clinical care can be reliable when the right team is assigned. These strengths can deliver real value to residents with an established care plan who can rely on competent treatment during visits. Yet the upside depends on steady coordination; excellent clinicians lose impact if scheduling and communication collapse at the administrative level.
On the flip side, the service experience is undermined by frequent interpersonal and operational breakdowns. Multiple reviewers describe staff as rude, with some labeling the operation as poorly run. Wrong phone numbers, delays in appointment scheduling, and last-minute cancellations erode trust and create avoidable stress for families and residents. The recurring waiting-room ordeal - arriving early only to spend long periods waiting - reads as a systemic scheduling flaw rather than isolated incidents. When the facility becomes a barrier to timely care or respectful communication, the burden shifts decisively to families who must monitor every appointment and advocate for basic decency.
Decision-makers should test this community with clear accountability measures. Before committing, request a dedicated care manager, a documented scheduling protocol, and an escalation path for missed or late visits. Ask for guaranteed appointment windows and a commitment to timely follow-up after visits. Seek feedback from other families on day-to-day administrative reliability, not just clinical capability. If PT/OT or home-health therapies are central, compare in-facility options with reputable outside providers to ensure continuity of therapy without recurring scheduling chaos. Where therapy strength exists but operations lag, consider coordinating independent providers to bridge gaps or choosing a facility with a longer track record of resident-focused operations in the Lansing area.
Bottom line: Michigan Ave. Residential Care offers solid clinical care potential when a strong visiting team is matched with proactive administration. It is a conditional fit for families willing to supervise scheduling and push for consistently courteous service. For those who prize dependable front-desk interactions, predictable appointment timing, and respectful staff as core criteria, alternative options are prudent. In short, the clinical competency can be realized, but only with relentless attention to care coordination; without that, the cons significantly erode the overall value and safety of long-term residency.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Capital City (3 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Michigan Ave. Residential Care is a well-appointed assisted living community located in Lansing, MI. With a range of amenities and care services, our community offers residents a comfortable and convenient lifestyle.
Our residents can enjoy delicious meals in our dining room, prepared by our skilled staff to accommodate special dietary restrictions. The fully furnished apartments provide a cozy and welcoming environment for residents to make their own, while housekeeping services ensure that their living space remains tidy and well-maintained.
For those who enjoy spending time outdoors, our community features a beautiful garden and outdoor space where residents can relax and enjoy the fresh air. We also offer Wi-Fi/high-speed internet access throughout the community, enabling residents to stay connected with loved ones and engage in online activities.
At Michigan Ave. Residential Care, we prioritize the well-being and independence of our residents. Our dedicated staff provides assistance with activities of daily living, such as bathing, dressing, and transfers, ensuring that each resident receives the personalized support they need. We also coordinate with health care providers to manage medication and any necessary diabetic diets.
Transportation arrangements are available for medical appointments, allowing residents to easily access healthcare services nearby. In addition to medical facilities, our community is surrounded by various amenities including cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals – all within close proximity for convenience and entertainment purposes.
Residents at Michigan Ave. Residential Care will never have a dull moment thanks to our scheduled daily activities program. From engaging social events to stimulating recreational outings, there are plenty of opportunities for residents to stay active and involved in our vibrant community.
With its prime location and comprehensive care services, Michigan Ave. Residential Care provides a supportive environment where seniors can maintain their independence while enjoying a fulfilling lifestyle surrounded by comfort and convenience.
This part of Lansing, Michigan, is a convenient and well-equipped neighborhood for seniors looking to settle down. With several pharmacies within close proximity, access to healthcare and medications is easily accessible. Nearby physicians and hospitals provide comprehensive medical care options. The area offers a variety of dining establishments, cafes, and parks for leisure activities and socializing with neighbors. Additionally, transportation options like U-Haul Moving & Storage and Capital Region International Airport are available for traveling needs. Overall, this neighborhood provides essential amenities and services for seniors seeking a comfortable and convenient living environment in Lansing.
Michigan Ave. Residential Care is located at 1204 West Michigan Avenue, Lansing, MI 48915 in Ingham County, Michigan
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