Preferred Care at Home of Macomb

Pros

• One of the caregivers was great, performing her job efficiently and leaving a positive impression.
• The case managers were proactive in addressing any issues, demonstrating good communication and support.
• The caregivers were friendly and attentive, providing sufficient care for the client's mother.
• There have been no missed appointments, indicating reliable service from Preferred Care at Home of Macomb.
• Overall, the client's experience with the friendly caregivers has been pleasant and satisfactory.

Cons

• One of the caregivers was great, but her replacement just sat there and talked on her phone during most of her shift, which was not appreciated at all.
• Although the case managers were proactive in solving issues, the reviewer would not recommend the service.
• There were mixed experiences with caregivers, as one was outstanding while another did not fulfill her responsibilities properly.
• The review indicates dissatisfaction with at least one caregiver's lack of engagement during work hours.

Review

Preferred Care at Home has garnered a mix of feedback from its clients, reflecting the complexity of experiences associated with home care services. While there were notable positive aspects to the caregiving experience, there were also areas that raised concerns, ultimately leading to a nuanced understanding of the service provided by this agency.

One recurring theme in the reviews is the variability in caregiver quality. One reviewer expressed satisfaction with a particular caregiver who excelled in her role. This caregiver was efficient and attentive, earning the trust and appreciation of both the reviewer and their family member. However, this positive sentiment sharply contrasts with an unfortunate experience regarding her replacement. The subsequent caregiver displayed a lack of professionalism by spending most of her time on her phone rather than attending to her responsibilities. Such behavior understandably frustrated both the reviewer and their family, highlighting how crucial it is for caregivers to be fully engaged with their clients during care hours.

The effectiveness of support staff, particularly case managers, received commendations in these reviews. Clients found that the case managers were proactive in addressing any issues that arose during care visits. Their ability to respond promptly and effectively was viewed as a strong point for Preferred Care at Home. This responsiveness provided some reassurance to families navigating the complexities of home care for their loved ones. While this aspect was appreciated, clients still felt compelled not to recommend the service overall due to inconsistent experiences with caregivers.

Another review echoed sentiments about caregiver friendliness and competency but emphasized that there were no outstanding complaints regarding service delivery. The caregivers were described as friendly individuals who fulfilled their primary role: monitoring the client's well-being. It appears that despite occasional shortcomings exhibited by specific caregivers, there was general satisfaction with how others performed their duties. The positive rapport between caregivers and clients contributed to a sense of comfort for those receiving care—especially for older adults like mothers mentioned in these accounts.

In another instance highlighting reliability, one client remarked that Preferred Care at Home had not missed any scheduled appointments throughout their time using their services. Consistency in maintaining appointments is critical in home care scenarios where routine can significantly impact client health and wellbeing. This reliability seemed reassuring for families relying on timely interventions from caregivers for various needs ranging from companionship to more intensive personal care.

Despite praising elements such as dependable case management and some dedicated caregivers, an overall recommendation remains tentative or negative among some reviewers when considering Preferred Care at Home as a home care provider. Complaints regarding supervision levels among different caregivers can heavily influence customer confidence levels in continuing that relationship over time.

In conclusion, while Preferred Care at Home demonstrated strengths through effective communication from case managers and established good relationships between certain caregivers and clients, inconsistencies have marred its reputation overall. Families looking into home health options may benefit from carefully considering all aspects highlighted in these reviews before making decisions—particularly focusing on ensuring continuity of skilled caregiving suited to individual client needs—to achieve optimal outcomes in personalized home health care settings.

Located in Harrison, Michigan, this area offers a variety of amenities within close proximity. With multiple pharmacies such as Rite Aid and CVS Pharmacy nearby, easy access to healthcare services is readily available. The dining options range from casual eateries like McDonald's to more upscale choices like Bentley's Roadhouse. For leisure activities, there are parks such as Wilson Park and Metro Beach Nature Center for outdoor enjoyment. Residents can also find spiritual fulfillment at places of worship like Trinity Lutheran Church and St Peter Catholic Church. Additionally, healthcare services are easily accessible with McLaren Macomb Hospital and a variety of physician offices within a short driving distance. For entertainment, movie theaters like AMC Star Gratiot 15 offer the latest films for residents to enjoy. Overall, this area provides convenience and various resources for seniors looking to settle down in a welcoming community in Harrison, Michigan.

Pharmacies

• Rite Aid (0.4 miles)
• CVS Pharmacy (2.4 miles)
• Value Center Market (2.7 miles)
• Walgreens (2.8 miles)
• Meijer Pharmacy (3.6 miles)
• CVS Pharmacy (3.6 miles)
• Rite Aid (4.3 miles)

Restaurants

• Bentley's Roadhouse (0.4 miles)
• River Rat Restaurant & Bar (0.8 miles)
• McDonald's (1.4 miles)
• Frosty Boy (1.5 miles)
• Octopus' Beer Garden (1.8 miles)
• Luigi's Original Restaurant (1.8 miles)
• McDonald's (1.9 miles)

Parks

• Metro Beach Nature Center (1.8 miles)
• Lake St Clair Metropark (2 miles)
• Wilson Park (3 miles)
• Clinton Township Parks & Recreation (5 miles)
• Waldenburg Park (6.1 miles)

Places of Worship

• Trinity Lutheran Church (2 miles)
• St Peter Catholic Church (2.4 miles)
• Crosspoint Church (2.9 miles)
• Lakeside Community Church (4.5 miles)

Cafes

• Starbucks (2.7 miles)
• Tim Hortons (3.4 miles)
• Starbucks (3.5 miles)
• Starbucks (4.8 miles)
• Starbucks (4.8 miles)
• Panera Bread (5.7 miles)
• Panera Bread (6 miles)

Hospitals

• McLaren Macomb - Emergency Department (3.3 miles)
• FMCNA Dialysis of Chesterfield (4.3 miles)

Physicians

• McLaren Building (3.5 miles)
• St Clair Orthopaedics & Sports Medicine PC (5 miles)
• St John Ob/Gyn Associates (5 miles)
• SVS Vision Optical Centers (5.4 miles)
• Vision Institute of Michigan (5.6 miles)
• Mirabelli Maurizio DDS (5.6 miles)
• Internal Medicine Associates (5.8 miles)

Theaters

• AMC Star Gratiot 15 (4.3 miles)
• MJR Chesterfield Crossing Digital Cinema 16 (5.4 miles)
• MJR Partridge Creek Digital Cinema 14 (6.2 miles)