7774 Dickerson Lake Road, Greenville, MI 48838
For more information about senior living options: (844) 490-3973
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Ridgeway and the surrounding care community have seen a wide range of experiences at Haven AFC and the homes that carry the Griffith/Haven names. On one hand, there are alarming accounts from a handful of residents and family members who describe conditions that feel unsafe, unsanitary, and overcrowded. They say the facility is struggling to keep up with the needs of several residents who require constant supervision and care, including those with serious mental health challenges. The complaints describe a scene where diapers and unrelated messes accumulate in trash bins without proper lids, odors permeate living spaces, and bathrooms become a source of ongoing distress. Reports suggest that staff are overwhelmed by a high number of residents - far beyond what they believe is appropriate - and that 24/7 attention to those in crisis is not feasible. Some reviewers allege persistent violations and even unsafe episodes, such as residents wandering off and confrontations between residents and management. There are claims of an owner who appears unconcerned, and of communications to the state and other authorities that never led to timely improvements. A particular scene described is of severe behavioral and safety concerns among eight or so residents, with one incident in which a resident walked across a street and was brought back by the homeowner amid shouting. In short, these accounts paint a picture of a facility pushed to its limits, with cramped capacity and daily life that feels chaotic and unsafe to some families and residents.
Alongside these criticisms, another thread of reviews presents a dramatically different experience. In several accounts, families describe Haven AFC and Griffith House as spaces that feel like real homes, where cleanliness, warmth, and attentive caregiving set a very different tone. A number of reviewers highlight Yvonne as a standout leader - often described as the house manager or the head caregiver - who treats residents with genuine compassion and respect. They describe her as a person who genuinely loves the residents and who cultivates a family-like atmosphere. Families recount that their loved ones were welcomed with kindness, and that staff routinely goes above and beyond to ensure comfort and safety. One reviewer, reflecting on their cousin who had to move due to pressing health issues, notes how much better the care was at Haven AFC and expresses that they wished their relative could have stayed longer with Yvonne at the helm. The overall sentiment is that the home feels clean, the kitchen smells inviting, and the meals feel nourishing and homemade, with particular praise for the consistency and warmth of the caregiving team.
Several reviews emphasize the professional and comprehensive nature of care at Haven AFC. Families describe 24-hour care, meticulous medication management, and regular onsite visits from a nurse practitioner and a psychiatrist. The presence of medical oversight is noted as a key factor in the peace of mind these families gain, especially when a loved one has mental health needs or complex medical issues. In these reports, Yvonne is repeatedly credited with strong communication, keeping families informed about their loved one's well-being and any concerns that arise. The facility is described as a place where residents are treated with dignity, where updates are provided in a timely and respectful manner, and where family visits are welcomed and encouraged. The sense conveyed is that the staff views their residents as members of a family, rather than as mere patients, and that the atmosphere balances safety with a humane, home-like environment.
Other testimonials reinforce the same themes: caregivers who are attentive, thoughtful, and consistent in their approach, and a community where the living spaces feel clean and carefully cared for. One reviewer gives a strong nod to Yvonne specifically, noting that she not only manages the house effectively but also makes herself available to families, answering questions and addressing worries with patience. The praise extends to other staff members - LaShunda is singled out for weekend care, described as equally kind and dedicated - creating a sense that a well-coordinated team is in place to sustain a positive, supportive environment. In these accounts, the care teams are portrayed as capable of providing both compassionate companionship and the practical supports that families rely on, from regular communications to reliable scheduling of medical visits and updates.
Taken together, the reviews reveal a striking duality: for some, Haven AFC and its Griffith House operation embody a nurturing, well-managed, and safe setting where residents thrive under attentive leadership and professional care. For others, the same facilities are places of concern - overcrowded, understaffed at times, and struggling to maintain safe conditions and adequate sanitation. The most consistently positive thread across the favorable experiences is the pivotal role of Yvonne - described repeatedly as a heartfelt, hands-on leader who leads with care and communicates with families in a transparent and compassionate way. The positive narratives emphasize a homey atmosphere, regular meals prepared with care, and a collaborative team that treats residents with dignity.
If you are considering Haven AFC or Griffith House for a loved one, these stories underscore the importance of firsthand evaluation. The contrast between the harsher, safety-focused accounts and the warm, family-centered testimonials suggests that conditions can vary considerably even within the same organization. Prospective families should seek out up-to-date, on-site observations, ask about staff-to-resident ratios, review recent state inspections, and speak directly with current staff and families to understand how the facility functions on a day-to-day basis. The right choice may hinge on finding a care setting where consistent staffing, proactive communication, and leadership like Yvonne's align with the specific needs and safety concerns of each resident.
Welcome to Hart's Haven Adult Foster Care, a nurturing assisted living community located in the heart of Greenville, MI. Our inviting facility offers a comfortable and supportive environment where residents can enjoy their golden years with dignity and care.
At Hart's Haven, we prioritize your comfort and well-being. Our fully furnished accommodations are designed to feel like home, complemented by a cozy dining room where wholesome meals are served graciously. Residents can relished delightful outdoor spaces, perfect for relaxation or socializing with friends, while our beautiful garden provides a tranquil setting for nature lovers.
We pride ourselves on delivering personalized care tailored to individual needs. Our dedicated staff is here to assist with activities of daily living—including bathing, dressing, and transfers—ensuring that residents receive the support they need while maintaining their independence. We also offer comprehensive medication management and coordination with healthcare providers to ensure every resident’s health needs are met efficiently.
Dining at Hart’s Haven accommodates special dietary restrictions, ensuring delicious and nutritious meal preparation that caters to individual preferences and health requirements. Scheduled daily activities foster a sense of community and engagement among residents, providing opportunities for social interaction and leisure.
Convenience is key at Hart’s Haven! Residents will find nearby amenities including four local restaurants perfect for outings, transportation options for medical appointments, and places of worship just around the corner.
Experience compassionate care in a vibrant community at Hart's Haven Adult Foster Care—where comfort meets connection and every resident is treated like family.
Hart's Haven Adult Foster Care is located at 7774 Dickerson Lake Road, Greenville, MI 48838 in Montcalm County, Michigan
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