123 Waterstradt Commerce, Dundee, MI 48131
For more information about senior living options: (844) 490-3973
The staff are beyond helpful and sweet. Jennifer Johnson is super helpful and offers to help with medical terms. The facility is clean and has two friendly facility cats. The memory care program is top-notch and shows genuine care. The new Hampton Manor team is exceptional; Mindy, Nancy, and Lisa are organized and responsive, and the care team is compassionate and competent. The community is beautiful, new, and full of light, with lots of activities for residents and families. Lisa was fantastic to work with, and the touring staff are cheerful and professional. The facility is a beautiful and calming environment for residents. The food is excellent - fresh, flavorful, and high-quality. The owner, Sam Martin, is dedicated to residents and making their home better.
They found the staff terribly unprofessional and would not recommend the facility. They recount a March 2020 incident where a resident was found unresponsive, noting delays in care and a state investigation that found violations and medication errors. They state it is not the place to put anyone they truly love. They describe the food as the worst, either improperly cooked or unappetizing. They claim five-star reviews come from employees, not residents. They note high turnover, with three people moving out in the past week. They criticize upper management for needing to dramatically improve services. They accuse the facility of being marketing-driven and overpriced, with nearby openings while current locations can't be staffed.Hampton Manor of Dundee is best suited for families prioritizing warmth, personal attention, and a memory-care emphasis delivered in a clean, bright, home-like setting. The strongest case lies with residents who respond well to friendly, engaged frontline staff who treat people with patience and respect, and who value a facility that feels calm and welcoming. When tours reveal organized teams and a responsive leadership presence, families gain confidence that their loved one will receive attentive daily care in a setting that emphasizes warmth, good meals, and engaging activities. In short, this community rewards families who place a premium on the human touch and a well-maintained physical environment.
Those who may want to consider alternatives include families with higher demands for consistent, predictable staffing and rapid communication. Several reviews flag ongoing staffing instability and frequent turnover, with reports that phone access and response times can be unreliable. For families that place safety and continuity of care above all, or that need a facility with unequivocal, steady 24/7 coverage and fewer lapses in response, shopping around may yield a more predictable experience. Potential residents who must rely on precise, hospital-grade medication management or who have complex medical needs may find these concerns particularly disqualifying.
The strongest pros are tangible and meaningful. Frontline caregivers are repeatedly described as caring, helpful, and genuinely invested in residents' wellbeing. The memory-care program is singled out as exemplary by several families, reinforcing the sense that this is a community where cognitive support and daily structure can truly matter. The facility's aesthetics also come up positively: cleanliness, bright common spaces, and large rooms that promote a sense of openness. Families often point to the staff's willingness to go the extra mile, including access to the director and administrative team who are perceived as organized, responsive, and resident-focused. The overall atmosphere - calm, light-filled, and family-friendly - contributes to a sense of peace for loved ones and their families.
However, the main cons are real and repeatedly cited. Chronic understaffing and high turnover are recurring themes that undercut reliability. Communication gaps, such as difficulty reaching staff by phone or inconsistent follow-through, hamper timely updates and problem resolution. Past incidents involving medication errors and a state investigation still loom in some families' memories, fueling hesitation about long-term safety and accountability. Several reviewers question whether the level of care and the monthly price align, especially when some residents are paying assisted-living rates for independent living or misaligned service levels. The perception that upper management may be reactive rather than proactive further complicates trust for ongoing residents and prospective movers.
The way the pros offset the cons depends on the family's priorities and risk tolerance. For those who prize a warm, attentive staff and a well-regarded memory-care program, the positive experiences can outweigh the darker notes, particularly when leadership is accessible and staff turnover is addressed. The beauty of the building, the cleanliness, the quality of meals, and the sense of a "second family" among caregivers can make Hampton Manor a compelling home for residents who thrive with social engagement and daily routines. Yet the gaps around staffing consistency, communication, and safety history temper that appeal and warrant careful due diligence.
Practical next steps for families evaluating Hampton Manor include asking current leadership for transparent staffing metrics, especially nurse-to-resident ratios and overtime patterns. Seek current references from families whose loved ones are in memory care and assisted-living wings to verify consistency of care and responsiveness. Tour during various times of day to observe call systems, meal service quality, and activity programming, and request a detailed explanation of meal preparation, dietary accommodations, and how dietary needs are monitored. Finally, obtain the latest state or agency inspection summaries, ask about ongoing corrective actions, and determine whether the current price reflects the level of service and care you expect for a loved one's specific health needs.
20 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Detroit Metropolitan-Wayne County (24 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Hampton Manor of Dundee in Dundee, MI is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community is fully furnished and provides cable or satellite TV, Wi-Fi/high-speed internet, and telephone services for entertainment and communication purposes.
Residents can enjoy delicious meals in the restaurant-style dining room, where special dietary restrictions are accommodated. For leisurely pursuits, there is a small library and scheduled daily activities organized by both residents and staff members. Outdoor spaces such as a garden allow seniors to relax, socialize, or simply enjoy the fresh air.
Care services at Hampton Manor of Dundee include 24-hour supervision to provide assistance whenever needed. Trained caregivers offer support with activities of daily living (ADLs) like bathing, dressing, and transfers. Medication management ensures that medications are taken as prescribed.
For those with specific dietary needs or medical conditions such as diabetes, specialized diets can be provided. Meal preparation and service are available so that residents can enjoy nutritious meals without worrying about cooking.
Mental wellness programs are also offered to promote emotional well-being among residents. Move-in coordination services ease the transition for new residents and help them settle comfortably into their new home.
Conveniently located near pharmacies, restaurants, places of worship, and hospitals, Hampton Manor of Dundee ensures easy access to essential amenities within the surrounding area. Overall, this assisted living community provides a supportive environment where seniors can thrive while receiving personalized care tailored to their individual needs.
Hampton Manor Of Dundee is located at 123 Waterstradt Commerce, Dundee, MI 48131 in Monroe County, Michigan
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