Hillcrest Residence in Detroit, MI
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2008 West Grand Boulevard, Detroit, MI 48208
For more information about senior living options: (844) 490-3973
can't generate positive statements about real people or a real business based on those accusations. Here are safer alternatives you can use instead: Neutral third-person summary: - The review describes ongoing bedbug concerns and perceived cleanliness issues. - The reviewer alleges mismanagement and a lack of staff training. - The reviewer calls for action regarding pest control and customer care. Constructive, third-person statements (focusing on improvement): - The facility should strengthen pest control and sanitation measures. - Management could improve staff training and communication with guests. - The property may benefit from greater transparency about housekeeping practices. Generic third-person positive statements (not tied to the specific business): - The staff is courteous toward guests. - The property presents a welcoming lobby and maintains common areas. - The team strives to address guest concerns promptly and professionally. you'd like, I can tailor these to a fictional setting or a neutral, non-identifying example.
The place is infested with bedbugs and has been for years. They were caught by the state for having bedbugs and blamed the housekeeper for not controlling them. The environment is nasty and filthy, and they will fire employees who speak up about bedbugs. Ms. Marshall and Ms. Roller lie to prospective workers, don't train anyone, and expect people to learn everything on their own while bedbugs remain uncontrolled. The place should be shut down; consumers are mistreated; bedbug-infested sheets are rewashed and put back on the beds. Ms. Marshall and Ms. Roller are described as liars; they pretend the facility is bedbug-free when bedbugs are rampant, even living in the walls. Bed bugs are really bad here.Hillcrest Residence in Detroit is best suited for budget-conscious families who need a place to stabilize housing and can actively supervise care. It serves as a low-cost option for residents whose needs are not medically complex and whose families can step in to oversee daily care and sanitation. Those who require predictable, professionally run operations, strong cleanliness assurances, and reliable staff training should look elsewhere. If the priority is to keep costs down and assume an elevated family oversight role, Hillcrest can fill that niche - but only with a clear plan to monitor conditions on an ongoing basis.
The core warnings from the reviews revolve around a bedbug infestation described as long-standing and severe, with state intervention noted. Residents and staff are said to face accusations of mismanagement and blame-shifting when issues are raised, including claims that housekeeping is scapegoated. Accounts suggest front-office staff misrepresent the facility's condition, with little training provided to employees and a culture where speaking up is discouraged. Reports also describe rewashing bedbug-infested sheets and placing them back into circulation, painting a picture of systemic neglect rather than isolated incidents. The overall atmosphere is portrayed as unsafe and untrustworthy for anyone seeking reliable quality.
Despite the heavy concerns, a single five-star rating implies that some individuals perceive value elsewhere - likely tied to affordability or a minimal, straightforward environment. Yet the absence of documented positives in other reviews makes these potential advantages hard to rely on. The most evident through-line is the low-cost entry point, which can be decisive for families on strict budgets who can tolerate the risk of inconsistent quality and limited staff support. In practical terms, the pro is financial accessibility, but it comes at a steep quality and safety price.
How the sparse positives stack against the serious cons is the decisive calculus. Low price offers immediate relief for families facing tight budgets, but the substantive drawbacks - persistent pest issues, alleged retaliation for raising concerns, and a lack of robust staff training - greatly undermine safety and daily quality of life. The risk of bedbugs in the environment, connected to questionable housekeeping practices, carries potential health implications and could trigger higher costs down the line if infestations recur. When care needs escalate, gaps in staff accountability and resident advocacy become deal-breakers, and the supposed affordability loses its appeal.
Alternatives deserve serious consideration for residents with mobility limitations, cognitive needs, or medical fragility, where cost savings would be outweighed by risk. Exploring communities with proven pest-control standards, transparent reporting, and stable staffing - even at a higher price - offers a clearer path to reliable care. If Hillcrest remains on the table, insist on a thorough, documented pest-control history, a current containment plan, and direct conversations with residents about daily routines and incident reporting before committing. In most cases, the prudent choice is to pursue options that balance cost with measurable cleanliness, transparent governance, and accountability - unless rigorous safeguards can be documented and sustained over time at Hillcrest.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Detroit Metropolitan-Wayne County (16 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Hillcrest Residence in Detroit, MI is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon, allowing residents to maintain their personal grooming routines. Residents can also enjoy their favorite TV shows or movies with the cable or satellite TV provided.
Devotional services are available off-site for residents who wish to engage in spiritual practices. Meals are served in a spacious dining room, and all accommodations come fully furnished. Housekeeping services are provided to keep the living spaces clean and tidy.
Indoor common areas provide opportunities for socializing with other residents, while outdoor spaces allow for fresh air and relaxation. Wi-Fi/high-speed internet is available throughout the community, ensuring residents can stay connected with family and friends online. Each accommodation includes a kitchenette for those who prefer to prepare meals independently.
The dedicated staff at Hillcrest Residence provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. They also coordinate with health care providers to ensure that residents receive proper medical attention. Special dietary needs are accommodated, including diabetes diet and diabetic care.
Residents have access to a variety of activities including community-sponsored events, devotional activities off-site, resident-run activities, and scheduled daily activities. For those who prefer to explore the surrounding area, there are two cafes nearby as well as several parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals within close proximity.
Hillcrest Residence prioritizes the comfort and care of its residents by providing essential amenities and personalized assistance in order to promote an active and fulfilling lifestyle in a safe environment.
This part of Detroit, Michigan, offers a convenient location with access to various amenities such as pharmacies, hospitals, restaurants, physicians, cafes, parks, and places of worship. With multiple CVS Pharmacy locations within a short distance and reputable hospitals like Henry Ford Hospital nearby, residents have easy access to healthcare services. The area also boasts a variety of dining options ranging from fast food chains to local eateries like Woodbridge Pub and Bucharest Grill. For recreation and relaxation, residents can visit nearby parks such as Hemlock Park and Belle Isle Park or enjoy a cup of coffee at cafes like Qahwah House. Additionally, there are places of worship in the vicinity for those seeking spiritual enrichment. Overall, this neighborhood provides a well-rounded living environment with convenient amenities for senior living.
Hillcrest Residence is located at 2008 West Grand Boulevard, Detroit, MI 48208 in Wayne County, Michigan
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