Close To Home Assisted Living in Bay City, MI
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805 East South Union Street, Bay City, MI 48706
For more information about senior living options: (844) 490-3973
The staff are friendly, upbeat, and knowledgeable, and they feel like family to residents, with home-cooked meals and 24/7 care. Residents enjoy smiling staff, great rooms, and a fun, welcoming atmosphere. The facility is clean and well-kept, with a friendly, inviting atmosphere. Families are highly pleased with the care their loved ones receive and would recommend the home. The staff demonstrate genuine care for residents and maintain a strong sense of community. The location is conveniently near restaurants and a hospital, adding to its practicality. Outdoor spaces like a courtyard, lawns, and walk-out balconies provide pleasant areas for residents.
The facility is described as an average place, with upkeep and cleanliness also average. The staff neglected residents, failing to check on a resident for a full day and ignoring his pleas for help. The place should be shut down for neglecting its residents. An employee's posts went unaddressed and were deemed highly unprofessional and disturbing to families. Residents were reportedly treated poorly or mean by staff, despite a friendly outward mask. Important safety issues were not disclosed or addressed, including braces problems, open sores, and other life-threatening concerns. The owner and management were very difficult to reach, and the company seemed to care more about money than the residents, with hands-on care deteriorating as the company grew. There were instances of residents not being bathed or having dirty clothes left on for weeks.Close To Home Assisted Living in Bay City is best suited for seniors who want a visible, welcoming atmosphere, a clean and well-kept setting, and someone to help with daily activities in a financially reasonable package. The facility sits in a convenient location near restaurants and a hospital, and its remodeled-school feel is matched by a courtyard, accessible outdoor spaces, and rooms that residents can personalize. Staff are frequently described as friendly and engaged, with a sense of family that can make daily life feel warm and social. For families prioritizing sociability, predictable routines, and light supervision, this community can deliver a decent living environment with enough daily structure to reduce isolation.
Those who should consider alternatives are families dealing with higher care needs or requiring consistent, high-proof accountability. When a loved one depends on timely checks, reliable assistance with bathing, and transparent communication about medical and safety concerns, the inconsistencies tied to staffing and governance become consequential. Reports of neglect, delayed responses, and staff resistance to accountability strongly signal a need to explore other options with clearer oversight and stronger resident protections. Ownership accessibility and issue resolution appear variable, making it risky for households that insist on steady, proactive problem-solving from leadership.
The positive elements at Close To Home are real and meaningful for residents who value companionship and routine. The cleanliness of the facility is frequently highlighted, and the atmosphere is described as upbeat and welcoming, with staff who know residents by name and attempt to foster a home-like vibe. Home-cooked meals and varied activities offer comfort and stimulation, while the 24/7 presence of staff in many cases provides reassurance for families seeking visible monitoring and around-the-clock support. The location near dining options and medical facilities also means fewer logistical headaches when coordinating visits or medical trips. Taken together, these factors translate into a lived-in sense of normalcy that can be particularly meaningful for residents who want to stay engaged and connected.
Yet the most pressing negatives temper those positives. Accounts of neglect and neglect-adjacent failures - such as a resident not being checked on for long periods, workflow tensions between shifts, or staff dismissing a resident's pleas for help - cut to the core of safety concerns. Multiple voices describe instances of unprofessional behavior, discomfort with how concerns are addressed, and even specific allegations of improper care or miscommunication about medical needs. In several reports, families felt left in the dark about incidents or unable to reach owners or managers when problems arose. These experiences are not marginal; they reflect a pattern that fundamentally challenges confidence in long-term reliability and risk management.
The key to weighing pros against cons lies in alignment of care expectations with the reality of operations. For a family prioritizing a cheerful, engaging environment and a basic level of daily support, the pros - cleanliness, a positive atmosphere, helpful front-line staff, and accessible location - can meaningfully offset the day-to-day comfort needs. However, the magnitude and seriousness of the cons - especially alleged neglect, inconsistent responsiveness, and limited access to leadership - tresents a decisive risk for anyone with higher medical or safety requirements. Pros do not fully counterbalance the risk when safety, transparent communication, and dependable oversight appear compromised.
In decision-making terms, Close To Home is not a blanket recommendation for every senior needing assisted living. It can work well for residents who require supervision with activities, mild assistance, and who thrive in a sociable setting, provided families implement stringent monitoring and insist on tight governance. For those whose loved ones require robust medical support, rapid response to emergencies, or predictable accountability, alternatives should be seriously pursued. Prospective residents should demand extended, repeated visits and direct conversations with leadership, request visible care plans and incident logs, and inspect shower/tub or hygiene routines for consistency. Investigate state licensing records and speak with current families about ongoing satisfaction before committing, and treat ownership accessibility as a non-negotiable criterion rather than a pleasant afterthought.
20 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Mbs International (10 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Close To Home Assisted Living in Bay City, MI is a warm and welcoming community that offers exceptional care for seniors in need of assistance with daily living. Our board and care home provides a comfortable and secure environment for residents to thrive and enjoy their golden years.
Our fully furnished rooms are designed to create a cozy and homelike atmosphere, allowing residents to feel at ease as soon as they step through the door. Each room is equipped with cable or satellite TV, telephone, and Wi-Fi/high-speed internet access, ensuring that residents can stay connected with loved ones and remain entertained.
Mealtimes are something to look forward to at Close To Home Assisted Living. Our dining room offers delicious meals prepared by our expert culinary team, taking into consideration any special dietary restrictions residents may have. We also offer assistance with meal preparation and service for those who need it.
At Close To Home Assisted Living, we understand the importance of staying active and engaged. Residents can participate in resident-run activities as well as scheduled daily activities tailored to their interests. We also provide a mental wellness program to promote cognitive stimulation and emotional well-being.
Our dedicated staff members provide 24-hour supervision and assistance with Activities of Daily Living (ADLs), including bathing, dressing, transfers, medication management, and coordination with health care providers. We also offer transportation arrangements for medical appointments and have nearby pharmacies and physicians for convenient access to healthcare services.
Surrounded by beautiful outdoor spaces and gardens, our community provides opportunities for residents to enjoy nature and relax in a peaceful setting. Additionally, Close To Home Assisted Living is conveniently located near cafes, parks, restaurants, places of worship, theaters, and hospitals – ensuring that residents have easy access to various amenities within the local area.
With our commitment to providing personalized care in a nurturing environment, Close To Home Assisted Living is the ideal choice for seniors seeking a loving community where their needs are met while maintaining their independence and quality of life.
Close To Home Assisted Living is located at 805 East South Union Street, Bay City, MI 48706 in Bay County, Michigan
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