400 Oxbow Drive., Alpena, MI 49707
For more information about senior living options: (844) 490-3973
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Turning Brook comes across in these reflections as a place with a strong, affectionate sense of community, where many residents and their families speak highly of the warmth, care, and daily life inside. Across several accounts, the facility is described as a welcoming environment with a home-like feel, where the staff are often praised for their compassion, attentiveness, and willingness to go the extra mile for residents. The emphasis on care and connection is a common thread, with many reviewers highlighting the meaningful relationships that develop between caregivers and residents.
A hallmark of the positive reviews is the sense of 24-hour care and the presence of dedicated, caring staff. Several comments emphasize how the care team demonstrates genuine concern for residents, often describing the staff as kind, friendly, and hardworking. The presence of an RN on staff is mentioned as a reassuring feature, along with a daily calendar of activities that keeps residents engaged and entertained. Reviewers note that the environment is well maintained, with clean facilities and attractive landscaping, which helps create a pleasant atmosphere for daily living. The dining experience is frequently praised as well, described as homestyle and high-quality, with many residents and families appreciating the home-cooked meals and regular opportunities for social dining.
The sense of community is repeatedly underscored. Reviewers talk about a warm, family-like atmosphere where residents can participate in a variety of events and activities, both in-house and during planned programs. The presence of in-house worship services and regularly organized entertainment, speakers, and other events contribute to a feeling of belonging and purpose for many residents. One reviewer even describes Turning Brook as a place that feels like a "home away from home," with staff and administrators who are attentive to residents' needs and who prioritize safety, cleanliness, and respectful care.
Several narratives center on personal experiences with family members, including visits to a great aunt who felt comfortable and well cared for in the community. These stories portray staff as supportive and attentive, with attention to daily routines, personal preferences, and helping residents maintain dignity and comfort. In these accounts, residents' rooms, communal spaces, and dining areas are portrayed as welcoming and well-kept, reinforcing the sense that Turning Brook strives to be a nurturing home for its residents.
There are notes about the processes surrounding assessments and admissions, too. One account describes a situation where staff came to assess a family member but the family encountered ongoing difficulties in getting timely follow-up or communications about the next steps. The reviewer describes a delay in getting updates and expresses frustration with the inaccessibility of the person in charge of the process. While this stands in contrast to the overwhelmingly positive feedback, it highlights an area where, for some families, communication and responsiveness could be improved.
Other comments reinforce the positive, appreciative side of Turning Brook's story. Reviewers speak of the beauty and cleanliness of the facility, the pleasure of watching residents participate in daily activities, and the special touches that make life there feel personal and cared for. One anecdote celebrates a mother's experience, noting kindness, professionalism, and attentiveness to concerns as a testament to the facility's commitment to its residents and families. The emotional resonance of a well-loved place is clear, with many expressing gratitude for the care and the sense of security that Turning Brook provides.
Yet, it would be incomplete to omit a more critical voice that exists among these reviews. One account raises a stark concern about how staff treat residents, describing them as rude to the elderly and suggesting that only a select few genuinely meet the needs of residents. This viewpoint questions whether the facility is consistently delivering the compassionate, respectful care that others describe and asks readers to consider whether they would feel comfortable placing a loved one there. It is important to acknowledge this perspective alongside the more abundant praise, as it reflects real experience and serves as a reminder that perceptions of care can vary within the same environment.
Taken together, these reviews present Turning Brook as a place with a robust set of strengths: a warm, family-like atmosphere; highly regarded staff who are compassionate and engaged; strong programming and activities; clean, well-maintained spaces; and a sense of home through comfortable apartments, homestyle meals, and in-house spiritual or communal activities. The most consistently cited advantages are the heartfelt care, the steady availability of staff, the quality dining, and the vibrant social life that helps residents stay connected and engaged. The most constructive critiques focus on communication and accessibility - ensuring that those responsible for admissions and follow-up are consistently reachable and responsive - and on maintaining universal respect and kindness in interactions with all residents.
For families considering Turning Brook, these reviews paint a nuanced picture: many will find a welcoming, supportive environment where their loved ones can thrive with attentive caregivers, engaging activities, and a comforting sense of home. Others may weigh the importance of ongoing, consistently responsive communication and the daily experience of all staff members, recognizing that even in a richly positive setting there are opportunities to improve in how information is shared and how every resident is treated with uniformly high regard. Overall, Turning Brook emerges as a facility celebrated for its warmth, care, and community spirit, with a few areas identified for ongoing attention and growth.
Turning Brook III is an exceptional assisted living community located in Alpena, MI. We offer a range of care services including board and care home options as well as specialized memory care for those with dementia or mild cognitive impairment.
Our residents enjoy a comfortable and fully furnished environment, complete with amenities such as cable or satellite TV, Wi-Fi/high-speed internet, and telephone services. Our dining room provides delicious meals prepared to cater to special dietary restrictions. Housekeeping services are provided to ensure a clean and tidy living space.
At Turning Brook III, the health and wellness of our residents is our top priority. We provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also available to ensure proper administration. Our dedicated staff works closely with healthcare providers to coordinate any necessary medical appointments or treatment.
We understand the importance of maintaining mental wellness and social engagement. That's why we offer a variety of scheduled daily activities for our residents to enjoy. Additionally, our specialized memory care programming provides tailored support for individuals with dementia or cognitive impairments.
For added convenience, we offer move-in coordination services and transportation arrangements for medical appointments. There are also several nearby amenities including cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals.
Turning Brook III is proud to provide a warm and caring environment where our residents can thrive. Contact us today to learn more about the exceptional assisted living experience we offer in Alpena, MI.
Turning Brook III is located at 400 Oxbow Drive., Alpena, MI 49707 in Presque Isle County, Michigan
Turning Brook III offers a comprehensive suite of features designed to enhance the quality of life for residents facing memory challenges. Assistance with dressing and bathing promotes personal dignity while ensuring hygiene, which can be a struggle for those with dementia. Medication management ensures that residents receive their prescriptions on time, thereby maintaining health and reducing anxiety associated with missed doses. Meal preparation and service cater to specific dietary needs, encouraging proper nutrition crucial for cognitive function. Transportation arrangements facilitate medical appointments, ensuring continuity of care through coordination with healthcare providers. Activities of daily living assistance supports residents in maintaining independence within a safe environment, while 24-hour supervision provides peace of mind for families knowing their loved ones are monitored continuously. The dementia waiver allows flexibility in care plans tailored to individual needs, complemented by mental wellness programs that focus on emotional well-being and engagement. Addressing mild cognitive impairment through specialized memory care programming further enriches the residents' daily experiences, fostering connection and stimulating cognition.
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