740 Street Onge, Alpena, MI 49707
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The collection of reviews paints a highly polarized portrait of Sally's Care Home, with voices ranging from urgent warnings to heartfelt endorsements. Several commenters open with blunt, negative assessments, describing the facility as a horrible or even "trash" place to place loved ones. They highlight practical concerns such as a non-working phone number and perceived barriers to contacting the home, which they interpret as a sign of unreliability and neglect. These reviews set a tone of distrust, suggesting that basic operations and accessibility may be lacking.
A recurring thread among the more negative opinions is a criticism of leadership and ethics at the facility. Reviewers allege that the owner is involved in unsafe practices or attempts to conceal safety concerns, and they claim she pressures employees to lie about problems. Phrases like "unethically run" and claims that the owner wants staff to hide issues echo a broader worry about integrity and transparency within the care environment. The tone is strongly cautionary, with multiple comments urging readers to stay away in order to avoid potential harm or manipulation.
Within this critical frame, there are especially pointed accusations about the cook, Ann. One reviewer describes Ann as "corrupt and crooked," asserting that she lies and would fire employees who don't hide what she asks them to hide. This level of specificity suggests a deep mistrust of internal processes and staff management, portraying the kitchen and its leadership as a focal point of the facility's alleged misconduct.
Amid the strong negatives, there are contrasting notes that introduce a different dimension to the overall picture. At least one reviewer recounts a positive experience with management elsewhere in the organization, describing a boss as "the best" - someone who is fair, believes in second and third chances, and even purchases high-quality meats and produce. This comment doesn't fault the care itself but points to a more favorable view of some supervisory relationships, implying that experiences may vary by role or individual leadership style rather than representing a uniform culture across the entire operation.
Other reviewers share affirming stories about the care their relatives received. One aunt is described as being very happy at Sally's Care Home: she reportedly enjoys good food - especially cakes and pies - has a private room, and has made many friends. The reviewer emphasizes feeling that she is safe and secure, which is presented as a meaningful measure of quality of life in the facility. This positive testimony suggests that for some residents, the environment offers warmth, social engagement, and personal well-being.
Additional family perspectives focus on dementia and elderly care. A reviewer who has had their father at Sally's for several months says the staff know how to handle Alzheimer's and dementia and expresses high satisfaction with the level of care. They explicitly recommend the home, underscoring expertise in memory-care needs and a sense of confidence in the caregivers. Another note praises the staff as "lovely" and capable of giving attention to everyone, including those with special needs, while highlighting the presence of home-cooked meals as a comforting, comforting feature of daily life there.
Yet another cluster of comments emphasizes the positive, homey aspects of the facility: care that is patient-centered, meals that feel homely and comforting, and staff who make time for residents regardless of their needs. These reviews reinforce a perception of Sally's as a place where residents can feel nurtured and included, particularly regarding social opportunities, attentive care, and the comfort of familiar foods.
Still, the strongest sentiment across several reviews is caution. Critics repeatedly label the owner as horrible, unprofessional, or insensitive, urging potential clients to stay away. There are specific complaints about how the owner handles family members during difficult times, including disagreements over medical directives and suggestions that the owner would prefer not to pursue aggressive treatments. A particularly stark note describes end-of-life interactions as "horrible treatment for the family," contrasting with the more positive statements about general care. Taken together, these comments suggest that while some residents and families experience decent to good care and companionship, others encounter significant ethical and interpersonal tensions that color their view of the home.
In sum, Sally's Care Home emerges as a place of sharp contrasts. For some families, the facility offers caring staff, good food, safety, and meaningful social connections, especially for those managing dementia. For others, it is a source of ethical concerns, questionable management practices, and difficult experiences with leadership during sensitive medical decisions. The divergent experiences imply that perceptions of the home may hinge on individual interactions, specific staff members, and personal expectations. Prospective families are encouraged to assess their own priorities and perhaps visit to form a direct impression, given the wide range of experiences reflected in these reviews.
Sally's Care Home I, located in the charming city of Alpena, MI, offers a warm and welcoming assisted living environment tailored to meet the diverse needs of its residents. This board and care home specializes in providing both long-term care and respite services, ensuring that individuals receive the support they need in a nurturing atmosphere.
The community is well-appointed with a variety of amenities designed for comfort and convenience. Residents can enjoy relaxing in beautifully furnished indoor common areas or take advantage of the garden and outdoor spaces for fresh air and leisure activities. Additional amenities include a beauty salon, dining room, kitchenette, and housekeeping services to enhance daily living experiences. Connectivity is also prioritized with Wi-Fi/high-speed internet access available throughout the home.
Care at Sally's Care Home I is comprehensive and compassionate, featuring 24-hour supervision along with assistance tailored to individual needs. Residents benefit from help with daily activities such as bathing, dressing, and transfers. The care team coordinates closely with healthcare providers to ensure proper medication management and dietary requirements are met—including specialized diets like diabetic care—while offering meal preparation and service that reflect residents' preferences.
Engagement is key at Sally's Care Home I, where scheduled daily activities foster a sense of community through resident-run events as well as community-sponsored programs. Opportunities for personal enrichment abound with devotional activities off-site and various social outings arranged by staff.
The location of Sally's Care Home I further enhances its appeal; it’s conveniently situated near numerous resources including three cafes, ten parks for recreational activities, pharmacies, restaurants (34 nearby), transportation options (five nearby), places of worship (15 nearby), local theaters (one), hospitals (six nearby), and physicians (18 nearby).
In this vibrant assisted living community, residents not only receive essential assistance but also thrive within an active lifestyle that promotes mental wellness and social connections.
Sally's Care Home I is located at 740 Street Onge, Alpena, MI 49707 in Presque Isle County, Michigan
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