7010 Bolton Road, Alpena, MI 49707
For more information about senior living options: (844) 490-3973
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The staff at the Alpena VA clinic were very friendly and helpful. Things were explained thoroughly and concerns were addressed. The clinic provides good healthcare, and patients feel cared for. Reviewers appreciated that the staff take time to listen and engage with them. New PCP interactions have been described as excellent. The employees are friendly, courteous, and knowledgeable. Patients have expressed exceptional satisfaction with their care and the staff, even in busy times.
They have to wait about a year for an appointment, and when they need a follow-up they often must wait two months, leaving their care inadequate. They report rude and unprofessional staff, and that most visits involve a Nurse Practitioner or PA rather than a physician. They feel that real medical needs are brushed aside and that follow-ups are redirected to civilian urgent care or out of state. They state staff say one thing and do another, resulting in inconsistent and unreliable care. They complain of poor communication, with phone calls and emails not returned, forcing in-person visits to prompt action. They say a form needed for employment was refused, resulting in job loss and no assistance. They believe a persistent thigh lump (ganglion cyst) was not addressed properly and should have been removed, but no action was taken. They feel that care would be better if veterans used Community Care instead of the local VA clinic.The Alpena VA clinic turns up in user comments as a place that inspires both warmth and frustration, depending on who you ask and when you visit. A number of reviewers highlight its appealing, small-town setting - an isolated area clinic in a pleasant location - with some wishing for nearby amenities like the American Legion near the pier, and noting that while travel is often necessary to see major specialists, that reality feels normal for veterans navigating the healthcare system. The sense of a quiet, accessible spot in the region resonates with those who value a calm, centralized place to begin their care, especially for non-emergency needs.
On the positive side, many accounts praise the clinic for its people and the care they receive. Several reviewers say they had wonderful experiences: the staff are friendly, helpful, and patient, and explanations are thorough. When concerns and questions arise, the clinic users feel they are listened to and their issues are addressed. There is appreciation for the overall quality of healthcare at Alpena, with specific gratitude toward staff who make the effort to ensure patients understand their treatment and feel heard. In a few comments, the care is described as thorough, with providers who take time to understand the patient's situation, which reinforces a sense that the clinic can deliver solid, respectful medical support.
Yet the picture is not uniformly positive. Some commenters report significant access problems, especially around scheduling. They describe appointments being scheduled a long time in advance - often quoted as a year - and when more follow-up is needed, getting another appointment can stretch to two months. There are also complaints about scenarios where the clinician does not provide timely essential information, such as blood pressure readings, during follow-up visits. For some, these scheduling and follow-through gaps undermine the continuity and reliability of care, leaving veterans worried about whether they will receive the timely attention they need.
Opinions about the staff and care team vary widely, reflecting a clinic that serves a diverse, sometimes crowded patient population. A portion of reviewers insists Alpena is the first VA clinic they've encountered that truly takes time to listen, contrasting it with other facilities they've used across the country. However, other comments describe a more problematic dynamic: reports of rude or unprofessional behavior at times, a sense that many visits are with Nurse Practitioners or PAs rather than physicians, and remarks that genuine medical needs can be brushed aside or relegated to non-u physician routes, including civilian urgent care or Community Care options. Some reviewers suggest that when follow-up is required, the response may not meet expectations, with calls or emails going unanswered and veterans needing to appear in person just to keep their care plan alive.
Administrative and logistical hurdles also surface in the reviews. One common thread is friction around paperwork and clearances - examples include a veteran being unable to get a form signed for a job clearance, which had real-life consequences like losing employment. There are accusations that the clinic struggles to stay in touch with veterans after initial contact, making it harder for patients to feel supported and informed about next steps. In this landscape, some express a preference for Community Care pathways to ensure they receive the attention they require when the local system falls short. The contradictions - between staff who are described as kind and helpful and those who report rude behavior or poor follow-through - underscore a clinic that likely experiences heavy demand and variability in day-to-day operations.
Within the mixed experience, there are standout positive anecdotes about particular providers and interactions. Several reviews praise individual clinicians who are thorough and attentive, with new primary care providers being met with praise for better patient engagement and appointment access. Some veterans describe having had a great deal of trust in the care they've received, emphasizing that they feel they are getting the service they deserve. There are also more granular commendations, including notes about a physician who correctly identified a medical issue - the lump on the thigh - where the provider linked nerve pain to a ganglion cyst, a diagnosis that has persisted and been revisited in ongoing care with mention of a specific doctor by name, Dr Wagoner.
In sum, the Alpena VA clinic emerges as a place of dual realities: compassion and competence on one hand, and logistical and communication challenges on the other. The experiences range from genuinely positive - where staff listen, explain, and coordinate care effectively - to frustration with wait times, follow-up gaps, and administrative hurdles. The common thread is a commitment to care that is sometimes robust and patient-centered, but also one that can feel inconsistent in access and communication, depending on the day, the provider, and the patient's specific needs. For potential patients, the takeaway is to expect a clinic that can deliver supportive, attentive care in a respectful environment, but also to plan for possible scheduling delays and to consider alternative pathways like Community Care if timely access becomes critical.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Alpena County Regional (5 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Afc in Alpena, MI is an exceptional assisted living community providing a wide range of amenities and care services to its residents. The community offers a comfortable and inviting dining room where delicious meals are served daily. The fully furnished apartments ensure that residents have everything they need to feel at home.
Residents can enjoy the beautiful garden and outdoor spaces, perfect for taking walks or simply relaxing in nature. Housekeeping services are provided to ensure that the living spaces are always clean and tidy.
Move-in coordination is available to assist new residents with their transition into the community, making it a seamless and stress-free process. Telephone and Wi-Fi/high-speed internet access are also provided, allowing residents to stay connected with friends and family.
When it comes to care services, the dedicated staff are trained to provide assistance with activities of daily living such as bathing, dressing, and transfers. The community also coordinates with health care providers to ensure that residents receive the necessary medical attention.
Special dietary needs are catered for, including diabetes diets and other dietary restrictions. Meal preparation and service are offered so that residents can enjoy delicious and nutritious meals without any hassle. Medication management is available for those who require assistance with their medications.
Transportation arrangement for medical appointments is provided, allowing residents easy access to healthcare facilities when needed. In addition, transportation to doctor's appointments is also offered.
Residents can look forward to engaging in scheduled daily activities that promote socialization and enrichment. The surrounding area offers various amenities including restaurants and places of worship, allowing residents convenient access to these services.
Overall, the Afc in Alpena, MI provides a warm and caring environment where seniors can receive personalized assistance while enjoying a range of amenities designed for their comfort and well-being.
Changes Afc is located at 7010 Bolton Road, Alpena, MI 49707 in Presque Isle County, Michigan
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