295 South Streetuart Street, Baltimore, MD 21221
For more information about senior living options: (844) 490-3973
The staff is amazing and always eager to help. Timothy, Judy, AJ, Tedd, and Shanel are pleasant and helpful. The location near Johns Hopkins is unbeatable for their trip. The hotel is clean, up to date, and not congested. The White Marsh area is safe, clean, with plenty of shops and restaurants. Marguerite and Timothy provide exceptional hospitality, making guests feel welcome like friends. The rooms are clean, well maintained, and the lobby is inviting. The property offers good value (bang for the buck) among Hilton options. The property is dog-friendly. The arrival greeting is informative, caring, and positive.
The hotel was described as having gone downhill, with guests sometimes receiving the wrong room after booking a specific type. The breakfast quality had declined and the property was overly crowded with baseball teams. The pool was limited to 12 guests per hour, which felt restrictive. The room door required force to close and the room showed wear, including loose fixtures. The elevators were shaky and unsafe, with one never inspected since 2020 and the other expired in 2024. The room experienced high humidity (about 73%), making it uncomfortable. A $100 deposit was charged for a stain that wasn't permanent, with management not responding to calls. There was mold in bathrooms and wallpaper peeling. Nighttime disturbances with loud guests and marijuana odor occurred, and security did not intervene promptly.Over the past two years, Johns Hopkins University Hospital has drawn families back to the same cluster of hotels near the White Marsh area, and the reviews paint a clear picture: proximity to the hospital matters, but so does the quality of the stay itself. One family's experience highlights this balance nicely: after an initial poor choice staying at a Residence Inn right next to the hospital, they've found more reliable solace a bit farther away. The distance - roughly a 15 to 20 minute drive to Hopkins - seems a small price to pay for a cleaner, calmer, and more welcoming base. Reviewers repeatedly praised the White Marsh area for being safe, clean, and well-serviced with shops and restaurants, which helps when a loved one is receiving extended medical care and family members are staying for long periods.
Within these stays, the staff emerge as a standout theme across the board. Several guests extol the generosity and warmth of individual employees - Timothy, Judy, AJ, Tedd, Shanel, Marguerite, and even a Tim noted at Home2 Suites - who consistently made guests feel seen and cared for. In one prolonged stay, Marguerite and Timothy were specifically acknowledged for their kindness, turning what could have felt like a mundane business trip into something more like visiting friends. For families spending weeks near Hopkins, this personal touch matters enormously: the reviews describe people who remembered names, offered smiles, and helped navigate the stress of medical travel with patience and genuine hospitality. It's not unusual to see a back-and-forth of praise for the same staff members across different stays, underscoring how vital that human connection can be in an extended hotel experience.
Still, the experiences aren't uniformly perfect. A recurring thread centers on room quality and some maintenance issues that temper otherwise favorable impressions. Several guests described rooms that felt tired or worn - doors that didn't close smoothly unless pulled shut, outlets and fixtures that were loose, and in one case a door that required a firm pull to close properly. A few reviews mention humidity and temperature problems in rooms - one guest noted an alarmingly high humidity level around 73 percent, which left a baby's sleep environment uncomfortable. There are also reports of more stubborn problems like mold in bathrooms, wallpaper peeling, and some electronics (the TV remote and phones) not functioning reliably. These kinds of details matter for families with kids or guests who spend extended time in a room, and they show where some properties could benefit from targeted maintenance.
Another significant thread concerns breakfast and other amenities. For some guests, breakfast is a reliable perk - "free breakfast" is repeatedly cited as a nice value, and staff are noted as doing well with what's available. For others, breakfast quality and variety have slipped: crowds, especially from baseball teams, can make the experience feel busy or crowded, and a few guests note the lack of certain items (for example, gluten-free bread options) or not-so-stellar coffee. In one case, a guest even described the breakfast as something that could be improved if the hotel expanded its layout or management of crowd flow. Beyond breakfast, other amenities like pools were described as either tepid or restricted by rules that felt out of step with expectations for a family hotel, such as a pool that seemed to limit the number of guests per hour.
Billing, deposits, and guest relations also colored several reviews with frustration. One guest - a Hilton Honors Diamond member - felt undervalued and challenged by a parking charge applied to two rooms used for out-of-town guests who didn't park overnight. The guest contacted the manager but reported no follow-up, a pattern that is echoed in another review about a $100 deposit dispute tied to a blanket mark that allegedly wasn't permanent. These financial friction points aren't ubiquitous, but when they appear they can detract from what is otherwise a thoughtful and supportive stay. Several reviews mention that timely communication and proactive issue-resolution from management would go a long way toward smoothing over these tensions.
Noise, security, and safety echo as a more troubling subset of concerns in some stays. A number of guests describe conditions that disrupted evenings and nights - loud parties during a tournament, intrusive noise late at night, and the presence of armed security who sometimes seemed more reactive than preventative. Complaints about loud rooms, noisy hallways, and unsettling smells (such as marijuana in hallways) during late hours built a backdrop of concern about the overall hotel environment during certain stays. Elevators are mentioned as problematic in some reviews - two or more elevators with shaky performance or out-of-date inspections - adding a palpable sense of unease to the guest experience. In one case, guests asked for simple accommodations, like keeping a door propped open for moving in and out with luggage, only to find the solution wasn't easy or safe to implement.
Amid this mix of praise and critique, there are bright spots of loyalty and clear preferences. For families and long-stay visitors to Johns Hopkins, these properties offer a combination of convenient location, safe surroundings, and the very real warmth of staff who remember your name and your situation. For some guests, a move to Home2 Suites brought a different, more comfortable rhythm - one review specifically notes how the dog-friendly policy and spacious rooms were a big plus during a difficult chapter, with a manager named Tim singled out for extraordinary kindness. When everything comes together - the comfortable beds, the friendly faces, and the sense that someone is looking out for you - the overall impression is very positive and enduring.
Overall, travelers faced with extended hospital stays in the Hopkins area seem to have a net positive view of these hotels, especially when the staff goes above and beyond. The White Marsh corridor provides a generally safe, clean, and convenient home base with ample dining and shopping nearby, and the proximity to Johns Hopkins stands as a pragmatic trade-off for a longer drive. Yet the reviews also make clear that quality can vary by property and by night: room condition, breakfast quality, parking charges, and the management's responsiveness can shift an entire stay from comfortable and comforting to frustrating and disappointing. For families navigating medical emergencies or extended hospital stays, the strongest endorsement remains the people - dedicated staff who choose kindness and attentiveness - and the enduring value of finding a place that feels like a home away from home, even when the home you're visiting is a hospital.
3 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Baltimore-Washington International (8 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Home Suite Home in Baltimore, MD is a premier assisted living community that offers a comfortable and luxurious home-like environment for seniors. Our spacious dining room provides a welcoming space for residents to enjoy delicious meals prepared by our talented culinary team, accommodating special dietary restrictions as necessary.
Each suite is fully furnished with tasteful decor, ensuring that residents feel right at home from the moment they move in. The community also features a beautiful garden and outdoor space, allowing residents to relax and enjoy the fresh air.
Our dedicated housekeeping services ensure that each resident's living space is clean and well-maintained at all times. In addition, our staff assists with activities of daily living such as bathing, dressing, and transfers, providing personalized care and support when needed.
At Home Suite Home, we prioritize the health and wellbeing of our residents. Our team coordinates with healthcare providers to ensure seamless and efficient care management. For individuals with diabetes or special dietary restrictions, we offer tailored meal preparation and service.
Transportation arrangement for medical appointments is available to ensure that residents can easily access the necessary healthcare services. Additionally, there are numerous cafes, parks, pharmacies, physicians' offices, restaurants, hospitals nearby to cater to various needs.
We believe in keeping our residents engaged and active throughout their stay. Scheduled daily activities provide opportunities for socialization and recreation within the community.
For seniors seeking an assisted living community that combines elegance with exceptional care services in Baltimore, MD Home Suite Home is the ideal choice.
Home Suite Home is located at 295 South Streetuart Street, Baltimore, MD 21221 in Baltimore County, Maryland
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