Serenity Manor
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1802 Eutaw Place, Baltimore, MD 21217
For more information about senior living options: (844) 490-3973
Serenity Manor is described as a great place with a nice environment. Family members praise the staff for being friendly and caring. The food at Serenity Manor is described as pleasing, mouth-watering, and hot and tasty. Loved ones would definitely recommend Serenity Manor for care. The facility offers a welcoming atmosphere with friendly, helpful staff. A gazebo and outdoor seating area provide a pleasant space to sit and talk.
They are trash and very unprofessional. Serenity Manor is trash. They allowed a resident to walk out the front door, despite being a secure facility. The owner Camille blamed the father and compared him to a criminal escaping jail. Please do not send loved ones to this pathetic establishment. The vehicle struck someone and fled the scene. They lied about their names and refused to identify themselves. They verbally attacked the person who was struck and claimed phone records and camera evidence. The staff abandon seniors, leaving residents unsupervised and requiring police and ambulances. The facility is dirty and unsafe; the owner cares only about money. Items brought in by residents reportedly disappear.Serenity Manor appears in these accounts as a place with a welcoming atmosphere and a staff that many families describe as friendly, attentive, and genuinely caring. Several reviewers emphasize the emotional warmth of the environment, noting that their loved ones seem happy with the day-to-day experience and that the staff foster a sense of community and comfort. The recurring impression is of a facility that prioritizes people and relationships, with residents often speaking positively about the interactions they have with the team.
A common thread among the most positive reviews is the experience of family members who have spent meaningful time with their relatives there. One family member shares that their mother enjoyed the environment and, most notably, that the staff were kind and attentive. An aunt who has lived at Serenity Manor for over two years has nothing but praise for the place, highlighting how happy and friendly the staff are with everyone. This reviewer would readily recommend Serenity Manor based on the consistently positive tone their aunt uses when speaking about the staff and the overall experience, including the quality of meals. The sentiment is reinforced by other accounts of friendly, responsive service and a sense that the facility truly cares about residents.
Food and atmosphere surface repeatedly as strengths in several testimonials. A reviewer who initially felt skeptical about online reviews decided to place their father there and was pleased to find that he enjoys the food and the service. Another account mentions hot, tasty meals and a level of care that includes medical supervision, companionship, and activity options - elements that align with the impression of a well-rounded, supportive nursing home. The environment is described as clean and inviting, with facilities such as a gazebo and a designated space for residents to sit and chat outdoors, contributing to a pleasant, sociable atmosphere that families notice and appreciate.
Beyond individual stories, there are references to the overall quality of care. One person describes Serenity Manor as a good nursing home that provides a high level of medical care, supervision, companionship, and activities - attributes that many families look for when choosing a place for a loved one. The consistency of positive remarks about staff friendliness and the perception that residents are well cared for reinforces a broader picture of Serenity Manor as a place where personal attention and daily routines are prioritized.
However, not all reviews align with the glowing narrative. A subset of comments shifts the focus to serious concerns about safety, professionalism, and accountability. One reviewer reports that they started bringing clothes and other items for their loved one, only to find that belongings would disappear, which raises questions about item tracking and security. Another reviewer directly warns others, calling Serenity Manor "trash" and describing it as very unprofessional, signaling a significant trust issue and dissatisfaction with the management or day-to-day operations.
The most severe complaints center on safety and staff conduct. A reviewer claims that their father, who has dementia, was allowed to walk out of a secure facility, followed by a harsh accusation from the owner that compared the man to a criminal escaping jail. This account portrays a breakdown in communication and a perception that staff or leadership did not handle the situation with compassion or responsibility. In another troubling report, a vehicle operated by the facility allegedly traveled at high speed, struck someone, and fled the scene. The reviewer describes a confusing exchange with personnel - names were given as Camille and Georia, with alleged false statements about the presence of cameras or recorded phones - and alleges disrespectful, inappropriate responses when they sought accountability. The overarching worry in these narratives is that of residents being unsafely left unsupervised and the care facility not meeting expectations for professionalism and safety.
Overall, the collection of reviews paints a nuanced picture. Many families celebrate Serenity Manor for its warm staff, comfortable environment, and appealing food, along with clear examples of genuine care and meaningful connections for their loved ones. At the same time, there are serious accusations and experiences centered on safety lapses, alleged poor handling of incidents, and perceptions of unprofessional conduct by leadership. The disparate experiences suggest that while Serenity Manor can be a source of comfort and positive memories for many residents and families, there are notable concerns raised by others that prospective families might wish to investigate thoroughly - such as safety protocols, incident reporting, accountability, and daily operations - before making a decision.
26 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Baltimore-Washington International (9 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Serenity Manor in Baltimore, MD is an exceptional assisted living community that provides respite care to individuals in need of temporary support. Our community offers a wide range of amenities and care services to ensure the comfort and well-being of our residents.
Residents can enjoy the convenience of a beauty salon, where they can get pampered and maintain their personal grooming needs. They also have access to cable or satellite TV for entertainment purposes. Devotional services off-site are available for those seeking spiritual guidance. Our dining room provides a warm and inviting atmosphere for residents to enjoy their meals together.
Each living space in Serenity Manor is fully furnished, creating a home-like environment. The community features indoor common areas where residents can socialize and engage in various activities. A kitchenette is available for those who prefer to prepare snacks or light meals themselves.
Move-in coordination is provided to ensure a smooth transition into our community. Outdoor spaces and gardens allow residents to enjoy nature and take leisurely walks. Restaurant-style dining offers delicious and nutritious meals, while special dietary restrictions are also accommodated.
Our community boasts a small library for residents to indulge in their love for reading. Telephone access is provided, along with Wi-Fi/high-speed internet connectivity.
At Serenity Manor, we prioritize the health and well-being of our residents. Round-the-clock supervision ensures their safety at all times. Assistance with activities of daily living such as bathing, dressing, transfers, and ambulatory care is readily available. We provide specialized diabetes diet plans and diabetic care as necessary. Meal preparation and service are taken care of by our dedicated staff.
Medication management ensures that residents receive the correct dosage at the right time. Our mental wellness program focuses on promoting emotional well-being through various therapeutic activities.
Residents can look forward to engaging in a variety of activities such as community-sponsored events, devotional activities off-site, resident-run initiatives, and scheduled daily activities that cater to different interests.
Serenity Manor is conveniently located near various cafes, parks, pharmacies, physicians, and restaurants. Transportation services are available to assist residents in accessing these amenities. Places of worship are also nearby for individuals to practice their faith. Hospitals in close proximity provide easy access to healthcare services.
At Serenity Manor in Baltimore, MD, we strive to create a welcoming and supportive environment where residents can enjoy the highest quality of care and live fulfilling lives.
This part of Baltimore, Maryland offers a convenient and accessible location for senior living. With multiple pharmacies, physicians' offices, and hospitals within close proximity, residents have easy access to healthcare services. Additionally, the area is well-connected with transportation options such as Penn Station nearby. There are a variety of dining options ranging from fast food to sit-down restaurants as well as cafes for leisurely meals or social gatherings. For outdoor recreation, several parks are within a few miles' radius providing opportunities for relaxation and exercise. The presence of places of worship like Brown Memorial Woodbrook Presbyterian Church also offers spiritual support and community engagement for seniors in the area.
Serenity Manor is located at 1802 Eutaw Place, Baltimore, MD 21217 in Baltimore city, Maryland
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