First Light Home Care

940 Roosevelt Trl, #6, Windham, ME 04062

For more information about senior living options: (844) 490-3973

4.6 from 9 reviews
5 stars
7
4 stars
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3 stars
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1 stars
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Assisted Living

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    Overall Review of First Light Home Care

    Pros

    • pro The FirstLight Homecare staff are proficient, personable, and professional.
    • pro Caregivers consistently engage clients in conversation while assisting with daily needs and activities.
    • pro Support and administrative staff are pleasant, helpful, and ensure consistent staffing and adaptable coverage.
    • pro Jessie and the FirstLight team are highly regarded and recommended for caregiving services in Southern Maine.
    • pro Two regular caregivers were outstanding, showing great heart and empathy in caring for a terminally ill husband.
    • pro FirstLight caregivers provided exemplary, compassionate care in the last months of a friend's life, going above and beyond in difficult circumstances.
    • pro The caregivers were dedicated to the client's father through ice, snow, and countless hospital visits, with the owners immediately accessible in dire situations.
    • pro Caregivers were attentive, prepared daily meals, helped with light housekeeping, and assisted with prescription pickups for the client.
    • pro The owners and office staff were easy to work with.
    • pro The service is highly recommended.

    Cons

    • pro The office was difficult to work with and lacked empathy for care needs.
    • pro They did not communicate what could be expected for services, or when to expect the start of services.
    • pro They did not always communicate or consult with clients when changes in caregiver and hours were made.
    • pro The reviewer would not recommend the company.

    Review

    Across several firsthand accounts, FirstLight Homecare in the Southern Maine area emerges as a company that many families rely on for compassionate, professional, and consistently engaged caregiving. The common thread is that the caregivers themselves are often described as both proficient and personable, forming meaningful connections with the people they assist while handling daily needs with care and competence.

    In one detailed experience, a wife has been cared for by FirstLight for a little more than two years. The reviewer notes that the caregivers are not only capable but also genuinely engaging, frequently talking with her as they help with daily activities. This personal touch is complemented by the support and administrative team, described as pleasant and helpful, who work to ensure that staffing remains steady and responsive to evolving circumstances. The overall impression from this long-term relationship is highly favorable, with a clear recommendation and a perfect rating of ten out of ten.

    Another testimonial highlights Jessie and the broader FirstLight team as among the best for caregiving in the region. The writer explicitly states that they would recommend FirstLight to anyone seeking caregiving services in the Southern Maine area, underscoring a strong sense of trust and satisfaction with the service provided.

    There is, however, a contrasting note from one reviewer who had a mixed experience. They describe two regular caregivers as outstanding in their heart and empathy for caring for a terminally ill husband, yet there were notable frustrations with the office side of the operation. According to this account, the office could be difficult to work with and sometimes lacked empathy for care needs. Communication deficiencies were cited - unclear expectations about services, uncertain start dates, and a lack of consultation when changes in caregivers or hours occurred. This reviewer concludes that, due to the administrative gaps, they would not recommend the company, illustrating that excellent direct caregiver performance does not automatically translate into seamless organizational coordination.

    Other stories emphasize the profound impact of FirstLight's caregiving during very challenging times. One reviewer speaks of exemplary, compassionate care provided to a close friend during the last months of life, noting that the team went above and beyond in difficult circumstances and that the gratitude expressed is enduring. This reflection reinforces the idea that FirstLight staff can deliver extraordinary support when it matters most, leaving a lasting sense of appreciation for their dedication.

    Reliability under hardship is another recurring theme. A reviewer recounts how the care team remained dedicated to an aging parent through severe winter conditions, including ice, snow, and countless hospital visits. The owners, Pete and Carol, are noted for their accessibility, even arriving at the home in dire situations. This suggests a level of hands-on leadership and problem-solving that many families value when emergencies or acute events arise.

    Lastly, there is a testimonial highlighting a long-running relationship - more than a year of service for a mother - where the caregivers were attentive and took on practical tasks such as preparing daily meals, light housekeeping, and assisting with prescription pickups. The experience is described as easy to work with, with the owners and office staff earning a high level of trust and respect. The reviewer's strong recommendation caps off a narrative of reliable, comprehensive in-home support delivered with warmth.

    Taken together, these reviews paint a picture of FirstLight Homecare as a company that many families in Maine rely on for compassionate, hands-on caregiving and practical support, from daily chores to complex end-of-life care. The caregivers themselves are often celebrated for their empathy, attentiveness, and ability to connect with those they serve. At the same time, the stories also remind us that effective caregiving hinges not only on the caregivers but also on clear, consistent communication and coordination from the administrative side. When those elements align, families describe experiences that are deeply positive and transformative, with owners who are approachable and responsive when challenges arise.

    Features

    Housing

    • 21 resident community capacity 21 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Portland International Jetport (16 miles away) Portland International Jetport (16 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Located in Windham, ME, First Light Home Care is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. Our residents can enjoy the comforts of home with fully furnished accommodations that include cable or satellite TV, a dining room, and a kitchenette for those who prefer to prepare their meals. We also provide housekeeping services to ensure a clean and comfortable environment.

    For those who enjoy spending time outdoors, our community features outdoor spaces and gardens where residents can relax and enjoy nature. Wi-Fi/high-speed internet is available throughout the premises, allowing residents to stay connected with loved ones online. Additionally, we have a small library for residents who love reading.

    When it comes to care services, First Light Home Care provides 24-hour supervision to ensure the safety and well-being of our residents. Our highly trained staff are available to assist with activities of daily living such as bathing, dressing, and transfers. We also offer assistance with medication management for those who require it.

    At First Light Home Care, we understand that each resident has unique dietary needs. Therefore, our dining options cater to special dietary restrictions ensuring that all nutritional requirements are met. Residents can enjoy restaurant-style dining in our community or opt for meal preparation services if they prefer to cook in their own kitchenettes.

    We also prioritize mental wellness by offering a mental wellness program designed to support the emotional well-being of our residents.

    In terms of activities and amenities outside of our community, there are two cafes nearby for socializing over coffee or enjoying a meal with friends. Additionally, three pharmacies are conveniently located nearby for easy access to medications. There are also six physicians nearby should medical attention be required. For dining out options, there are 17 restaurants within close proximity offering various cuisines. Public transportation is readily available with three transportation options nearby making it easy for residents to run errands or explore the surrounding area as desired. Finally, for those seeking spiritual fulfillment, there is a place of worship located nearby.

    At First Light Home Care in Windham, ME, we strive to provide a comfortable and engaging environment where residents can live their best lives with the support and care they need.

    Nearby Places of Interest

    Restaurants

    • Bob's Seafood (0.2 miles)
    • Ice Cream Dugout (0.5 miles)
    • Pat's Pizza (0.5 miles)
    • Wendy's (0.7 miles)
    • Erik's Church (0.8 miles)
    • Hana Asian Cuisine (0.9 miles)
    • Smitty's Cinema (1 miles)

    Transportation

    • Budget Truck Rental (0.6 miles)
    • U-Haul Neighborhood Dealer (2.6 miles)
    • Silva Fox Taxidermy (4.9 miles)
    • Maine Aviation Sales (7.2 miles)
    • U-Haul (10.6 miles)
    • U-Haul Neighborhood Dealer (10.7 miles)

    Pharmacies

    • Walmart Pharmacy (1 miles)
    • Walgreens (1.4 miles)
    • CVS Pharmacy (4.1 miles)
    • Walgreens (5.9 miles)
    • Hannaford Bros (9.5 miles)
    • Walgreens (10.9 miles)
    • Community Pharmacies (11.5 miles)

    Physicians

    • Oa Centers for Orthopaedics (2.1 miles)
    • Maine Medical Partners - Lakes Region Primary Care (2.5 miles)
    • Maine Optometry (2.6 miles)
    • Lakes Region Primary Care (2.6 miles)
    • Windham Family Practice & Express Care (4.1 miles)
    • Mercy Primary Care (4.1 miles)
    • Naples Family Practice (10.4 miles)

    Cafes

    • Cafe Bon Appetit at Sjcme (2.3 miles)
    • Frye's Leap General Store and Cafe (3.4 miles)
    • Bru-Thru Coffee Shack (7.3 miles)
    • Top of the Hill Grille (7.8 miles)
    • Aromaco Enterprises (9.5 miles)
    • Aroma Joe's (9.5 miles)
    • Black Bear Cafe (9.9 miles)

    Places of Worship

    • United Church of Christ at North Gorham (3.7 miles)
    • East Raymond Union Chapel (5.7 miles)
    • Deeper Well Church (8.5 miles)
    • Standish Baptist Church (10 miles)

    Parks

    • Grey Road Beach Swings - Point Sebago (6.7 miles)
    • Johnson Field (7 miles)
    • Maine Wildlife Park (7.3 miles)
    • Brandy Pond Park (11.1 miles)
    • Lakeside Park Playground (11.5 miles)
    • Shaw Gym (12.1 miles)

    Theaters

    • Prides Corner Drive-In (10.5 miles)

    Hospitals

    • Mercy Hospital (12.2 miles)

    Frequently Asked Questions

    Where is First Light Home Care?

    Nearby Communities

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