Borderview Rehabilitation & Living Center

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Borderview Rehabilitation & Living Center Borderview Rehabilitation & Living Center Borderview Rehabilitation & Living Center

Borderview Rehabilitation & Living Center

208 State Street, Van Buren, ME 04785

For more information about senior living options: (844) 490-3973

3.2 from 9 reviews
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Assisted Living Skilled Nursing Facility

Overall Review of Borderview Rehabilitation & Living Center

Pros

  • pro One.point is described as having good food and good care.
  • pro The facility is clean.
  • pro The staff are wonderful.
  • pro The facility has good staff, a clean environment, and trusted care.

Cons

  • pro The CNA's attitude led to administrative threats of police involvement and a restraining order.
  • pro The reviewer describes the facility as a pit of doom: dirty, with a gross smell and lazy staff.
  • pro The staff are rude to residents, do not pay attention, and forget residents, resulting in neglect.
  • pro The facility is understaffed and not properly trained to care for dementia/Alzheimer's patients.
  • pro The staff reportedly talk badly about residents and lack proper communication and compassion.
  • pro A plastic bed pad with old barrier cream and powder was found inside a resident's pannus, suggesting weeks of neglect.

Review

Tales from One.Point paint a picture of a facility that elicits very different experiences from different families. On one hand, a few reviewers paint a bright picture: they describe it as a place where it's nice to work, with good food and, overall, good care. Others echo those sentiments with praise for the staff, noting that there are wonderful people on site and that the environment can feel clean and well-kept. A sense of trust in the people providing daily care is clear in these statements, and there are moments when families express appreciation for the attentiveness and professionalism they've observed.

But alongside the praise run sharply contrasting accounts of serious concerns and distressing incidents. One account describes a weekend confrontation with a CNA following a string of complaints from the reviewer's wife. The reviewer says they approached the CNA in a quiet, direct manner, asserting their presence and protective role. According to this account, the CNA responded with attitude, and administration allegedly threatened to involve the police for trespassing, followed by the issuance of a restraining order. The reviewer framed this as a troubling escalation and expressed determination to remove their wife from the facility after that treatment, underscoring the emotional toll of the encounter and the perceived hostility from staff.

An especially troubling update accompanies a separate narrative: after bringing his wife home for a period, the reviewer says he discovered a plastic bed pad stuck inside the folds of her pannus, along with remnants of barrier cream and powder that he believes had been there for weeks. He describes this as evidence of neglect and says he is contacting his attorney and explicitly states that he will not pay the bill. The tone here is urgent and accusatory, presenting a claim of prolonged neglect that he believes reflects poorly on the level of care his wife received.

Another reviewer launches a blunt and scathing warning to prospective visitors: "Do NOT bring your loved ones to this pit of doom. Dirty Place, gross smelling, LAZY STAFF." The rhetoric is dire, suggesting that residents could be abused, starved, or left in filth unless families intervene. This perspective emphasizes a fear of mistreatment and a sense that the facility's shortcomings go beyond occasional lapses to a pattern of behavior that compromises safety and dignity.

In a more nuanced negative narrative, a different reader describes the facility as clean but notes a concerning lack of warmth from the staff. The complaint centers on staff who are not "very sweet," who do not pay adequate attention to residents, or clean them properly when dementia or Alzheimer's patients are involved. The reviewer asserts that staff talk badly about residents, fail to communicate effectively with each other, and forget residents who should be under ongoing supervision. The overarching concern here is a perceived absence of compassion and empathy, compounded by claims of neglect and an inappropriate level of detachment from residents who depend on consistent and respectful care.

Another detailed point highlights staffing levels and medical responsiveness. The reviewer contends the facility is under-staffed, which translates into limited access to meals for a resident with diabetes. The complaint emphasizes that when the wife asks for something to eat, she does not always receive it, and that the instability of her blood sugar is a direct result of this inadequacy. After describing roughly a month in the facility, the reviewer expresses hope that their wife can return home soon and notes that they have prepared everything needed for her discharge, implying a lack of confidence in the facility's ability to meet her needs.

Against these deeply critical accounts, a more positive voice appears, praising "good staff, clean environment, and trust the care they provide," as well as "wonderful staff." These contrasting messages highlight the variability in experiences within the same facility, suggesting that some residents and families encounter high-quality care and attentive personnel, while others confront neglect, poor communication, and perceived mistreatment.

Taken together, the collection of impressions presents a facility with a highly inconsistent reputation. Some reviewers speak highly of the environment, the cleanliness, and the presence of caring staff, while others allege serious lapses in safety, hygiene, and compassion. The stories range from everyday positives - such as good meals and capable helpers - to dramatic and alarming claims of harassment, neglect, and unsafe conditions. For families considering care there, these accounts underscore the importance of conducting thorough, on-site assessments, maintaining vigilant oversight of loved ones, and seeking prompt recourse if concerns arise. It's clear that experiences at this facility vary widely, and prospective residents and their families may want to approach with careful due diligence, documenting observations and communicating openly with staff and administrators to safeguard well-being.

Features

Housing

  • 53 resident community capacity 53 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Borderview Rehabilitation & Living Center in Van Buren, ME is a skilled nursing facility that offers comprehensive care services for seniors. Our community is designed to provide a comfortable and supportive environment for residents while promoting their overall well-being.

Our amenities include a beauty salon, where residents can enjoy professional grooming and styling services. We also offer cable or satellite TV in all rooms, so residents can enjoy their favorite shows and movies at their leisure. Community-operated transportation is available for residents' convenience, whether it's for running errands or attending appointments. Our computer center allows residents to stay connected with loved ones or engage in online activities.

Meals are served in our spacious dining room, offering restaurant-style dining with special dietary restrictions taken into account. Our kitchenette is also available for residents who prefer to prepare their own meals. Housekeeping services ensure that residents' living spaces are always clean and tidy.

For recreational activities, we have a fitness room equipped with exercise equipment and fitness programs led by professionals. Residents can also enjoy our gaming room, small library, and outdoor garden space. Planned day trips and resident-run activities provide opportunities for socialization and exploration of the surrounding area.

Transportation arrangement services are available both for non-medical purposes and specific medical appointments. We prioritize the mental wellness of our residents through our mental wellness program, ensuring they receive the support they need to maintain optimal emotional health.

Our assisted living community aims to provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure proper dosage administration. Additionally, diabetes diets and special dietary restrictions are accommodated.

Residents at Borderview Rehabilitation & Living Center can take advantage of concierge services for personalized assistance and enjoy scheduled daily activities that cater to their interests and preferences. With two nearby restaurants and transportation options in close proximity, we strive to ensure that our residents have access to additional dining choices and easy transport when needed.

Overall, our assisted living community offers a comprehensive range of care services and amenities to support the physical, mental, and social well-being of our residents.

Nearby Places of Interest

Restaurants

  • McDonald's (1.8 miles)
  • Subway (1.8 miles)
  • Grand Falls Big Stop (9.5 miles)
  • KFC (10.6 miles)
  • La Marina (10.7 miles)
  • A&W Restaurant (10.7 miles)
  • KFC (10.7 miles)

Transportation

  • Saint-Leonard's Airport (5 miles)
  • Enterprise Rent-A-Car (10.9 miles)
  • U-Haul Neighborhood Dealer (10.9 miles)
  • Alamo (11 miles)
  • U-Haul (12 miles)
  • E-Z Auto Rental (20.1 miles)
  • Town Taxi (20.6 miles)

Places of Worship

  • Eglise Apostolique de Jesus Christ Inc (7.9 miles)
  • Paroise St Anne (8 miles)
  • Southern Baptist Convention (10.8 miles)
  • Jehovah's Witnesses (11 miles)
  • St George Catholic Church (11.7 miles)
  • Presbytere Assomption (11.7 miles)
  • Assemblies Of God Church Study (20.2 miles)

Hospitals

  • Centre de Sante Sainte-Anne (8 miles)
  • Regional Health Authority 4 (11.2 miles)
  • Grand Falls General Hospital (11.2 miles)
  • Vitalité Health Network (23.6 miles)

Pharmacies

  • Familiprix Reynald Roy (8.3 miles)
  • Pharmacie Roy Ltd (8.3 miles)
  • Pharmacie Roy Ltée (8.3 miles)
  • Familiprix - Kevin Smyth (8.3 miles)
  • Pharmaprix (11.3 miles)
  • Shoppers Drug Mart (11.3 miles)
  • Frontier Pharmacy (19.3 miles)

Cafes

  • Tim Hortons (10.7 miles)
  • Tim Hortons (10.8 miles)
  • Tim Hortons (11.5 miles)
  • Tim Hortons (23.2 miles)
  • Presse Cafe Edmundston (23.6 miles)
  • Tim Hortons (23.6 miles)
  • Au Bout du Monde Boutique et Café (23.6 miles)

Theaters

  • Grand Cinema 3 (11 miles)
  • Bow Tie Bartending (20.2 miles)
  • Cinema V (23.6 miles)

Physicians

  • Dr. Maurice P Roy (11.2 miles)
  • Pines Women's & Children's (18.7 miles)
  • Pines Pediatrics (18.8 miles)
  • Pines Health Services at Cary Medical Center (18.8 miles)
  • Sherri Dumont, DO (19 miles)
  • Pines Caribou Health Center (19 miles)
  • Aroostook Pediatric At Caribou (19.4 miles)

Parks

  • Parc Lion (23.4 miles)
  • Petit-Sault Park (23.5 miles)

Frequently Asked Questions

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Related Resources

  • does medicaid pay for assisted livingUnderstanding Medicaid Coverage for Assisted Living: A Comprehensive Guide

    The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.

  • does medicaid pay for assisted livingHow and When Medicaid May Cover Assisted Living Costs

    Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.

  • assisted living waiver programA Detailed Exploration of Assisted Living Medicaid Waivers Across the United States

    Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.