55 Clewleyville Road, Eddington, ME 04428
For more information about senior living options: (844) 490-3973
The collection of comments paints a picture of a facility that can feel like two different places at once: a warm, caring environment for residents and a setting with real management challenges that affect care, communication, and morale. On the positive side, several reviewers emphasize that there are caring people on-site, a sense of professionalism among many staff, and facilities that feel inviting. One reviewer bluntly shared that their family did not have a good experience overall, citing struggles in care and communication, but even there you can hear the underlying thread of appreciation for the staff's intentions and capabilities in other parts of the feedback. The sentiment across multiple voices is that the people working with residents are often kind, patient, and well-intentioned, and the facility itself is described as nice or pretty, with the potential to be a good home for loved ones.
In some accounts, the staff who handle daily care are portrayed as the bright spot of the operation. Words like "caring group of people," "nice facilities," and "professional and intelligent" recur, suggesting that when things go right, residents receive thoughtful attention and respectful treatment. There is also a clear sense of trust in the ability of the staff to look after family members - one comment explicitly states a willingness to trust the place with their own relatives. This trust appears to hinge on tangible aspects like staff demeanor, the quality of interactions, and the overall environment in which residents live, reinforcing the idea that the facility has real strengths in daily care and companionship.
Yet beneath the warmth, there are persistent concerns about leadership and how decisions flow from the top down. Several remarks point to friction with the administration, including specific references to "two head administration" and "the main admin." One voice describes a situation where the staff feel intimidated, threatened, or bullied by those two leaders, implying a climate of fear or frustration that can hamper teamwork and morale. Another reviewer acknowledges that the "house administrators are great to work with and for," but contrasts that with critiques aimed at the broader administrative structure, suggesting a split between the people who directly support residents and manage day-to-day operations and the higher-ups who set policy and approve budgets.
The conversation also touches on staff morale and accountability in daily tasks. There is a candid critique from within the workforce about inconsistent performance: some workers are described as unmotivated or negligent - failing to wipe up spilled drinks and food, which creates safety hazards and an unclean living environment for residents. By contrast, overnight staff are praised for their cleanup efforts, highlighting a gap between shifts where cleanliness and upkeep might not be consistently maintained. The mixed tone here points to a broader issue: when leadership signals appreciation or neglect, it seeps into how diligently staff perform their duties, which in turn affects resident experience.
A central thread in the criticism centers on recognition and management style. One reviewer implies that the "main admins" would benefit from management training, and expresses a desire for greater acknowledgment of the front-line workers who keep the business running and ensure residents' day-to-day welfare. The call for more genuine appreciation and respect from those at the top weighs heavily, suggesting that improved morale and cohesion could go a long way toward resolving some of the care and communication challenges described by families and staff alike. There is an implicit plea for leadership to balance accountability with support, so that good workers feel valued and motivated to maintain high standards.
Across these points, the symbolism of the place itself cannot be ignored. A "very pretty place" and "nice facilities" frame the experience as something that could be comforting and uplifting for residents, even as serious concerns linger about communication, care consistency, and administrative culture. The aesthetics of the space - its appearance and atmosphere - contribute positively to how families perceive the environment, but they do not erase the critical voices about structure, supervision, and day-to-day practices.
In summary, the feedback portrays a facility with real strengths in its people and its environment: a caring staff, meaningful interactions with residents, and attractive surroundings that together offer a hopeful vision for what the place could be. At the same time, it highlights meaningful challenges tied to leadership dynamics, administrative culture, and day-to-day cleanliness and accountability. The overarching message is that residents and their families value the compassionate care and the engaging atmosphere found on-site, but they also see clear opportunities for improvement in management practices, consistent caregiving standards, and a kinder, more respectful workplace culture. Addressing these leadership and operational concerns could help unify the positive experiences with the existing strengths, turning the facility into a consistently trusting home for loved ones.
Commonsense Housing is an assisted living community located in Eddington, ME. Our community offers a comfortable and convenient living environment with a range of amenities to ensure our residents' needs are met.
Our spacious dining room provides a welcoming space for residents to enjoy delicious meals prepared by our experienced staff. The community is fully furnished, ensuring that residents have everything they need to feel at home.
For those who enjoy spending time outdoors, we have a beautiful garden where residents can relax and take in the fresh air. In addition, we offer housekeeping services to ensure that our community remains clean and tidy.
We understand that moving can be stressful, so we provide move-in coordination services to assist our residents in making a smooth transition to their new home.
Residents can stay connected with family and friends through telephone and Wi-Fi/high-speed internet access available throughout the community.
Our care services aim to support residents with their daily activities and personal care needs. This includes assistance with bathing, dressing, transfers, as well as coordination with healthcare providers. We also offer specialized care for those with diabetes, including meal preparation according to dietary guidelines.
We provide medication management services to ensure that residents receive their medications on time and as prescribed by their healthcare professionals. Our staff is trained to accommodate special dietary restrictions, ensuring that all residents' nutritional needs are met.
Transportation arrangement for medical appointments is available, offering convenience and peace of mind for our residents. In addition, transportation options are provided for regular doctors' appointments.
Residents will find plenty of nearby attractions and amenities within close proximity to our community. There are cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals all conveniently located nearby.
At Commonsense Housing assisted living community in Eddington, ME, we strive to create a warm and welcoming environment where our residents can thrive. We offer a range of amenities and care services designed to meet the unique needs of each individual.
Commonsense Housing - 23 is located at 55 Clewleyville Road, Eddington, ME 04428 in Penobscot County, Maine
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