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3.2 from 32 reviews
5 stars
13
4 stars
2
3 stars
3
2 stars
5
1 stars
9
Overall Review of Redbanks
common12 reviews mention this
Staff care and responsiveness matter
Many residents and families describe staff who treat people with dignity and provide hands-on help.
Across multiple reviews, residents and families highlight compassion, respect, and feeling “like family.” Several also mention staff being informative, attentive to needs, and familiar with residents by name. Maintenance and housekeeping are repeatedly described as prompt and professional, which ties into the day-to-day feeling of support. A few reviewers, however, say care could be more flexible when day-to-day needs change.
caveat10 reviews mention this
Care and safety concerns show up
Some reviewers raise serious concerns about care quality, supervision, and follow-through.
A recurring set of negative reviews describes missed or delayed attention, including call-light response and inadequate assistance with daily needs. Others allege neglect or unsafe conditions, such as residents being left in the same clothes, issues with meals, and situations that escalated to hospital care. There are also complaints about communication and how families were handled, including disputes about permissions and medical decisions. Taken together, the reviews include multiple reports that go beyond ordinary complaints and involve safety and oversight.
common4 reviews mention this
Food is a frequent bright spot
Meals are one of the more consistently positive parts of the experience in reviews.
Several reviews say the food exceeded expectations, with meals described as enjoyable and thoughtfully prepared. Others call the food healthy and of good quality, and a couple of families specifically mention that their loved one liked the meals. Dining also aligns with the community offering meals and accommodations for special dietary needs.
common5 reviews mention this
Activities and outings keep residents engaged
Residents and families mention activities, social time, and community events.
Reviews frequently point to scheduled activities and social opportunities, including gym time and regular chances to connect with others. Some describe specific options such as a movie theatre, bingo, and a dance room. Others mention outings and an active day-to-day calendar, plus shared spaces where residents can gather. This matches the community’s focus on community-sponsored and scheduled daily activities.
caveat5 reviews mention this
Cleanliness and upkeep vary by report
Reviews include both praise for cleanliness and complaints about rooms needing attention.
Some reviewers describe the environment as clean, welcoming, and peaceful, and they also mention maintenance responding quickly to everyday issues. Others report rooms being left unkept and cite problems that affect comfort and hygiene. There are also comments about landscaping and general upkeep being kept cleaned. Overall, cleanliness shows up as a mixed point across reviews rather than a uniformly consistent one.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
222 resident community capacity
Types of Care
Assisted Living
Skilled Nursing Facility
Amenities
Activities on-site
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Devotional services off-site
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Evansville Regional (13 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Meals provided
Special dietary restrictions
Activities
Activities on-site
Community-sponsored activities
Concierge services
Devotional activities offsite
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Mosley, Jonathan Owensboro Health Medical Group Family Medicine (0.2 miles)
Redbanks on seniors.fyi includes 10 photos including images showing interior, building, architecture, garden, bedroom, painting, landscaping, entrance, and more.
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