Overlook at Elkhorn Creek

Pros

• Shana and Claire are the best.
• Tashana was very helpful getting the family applied quickly and touring the apartments; they care about residents.
• Nova is absolutely amazing and truly cares about residents, making the moving process easy.
• Barbara and the office staff are very helpful in answering questions and making the process easy.
• Travis and James are amazing maintenance personnel providing A1 service.
• The community feels like a family, with staff members like Shaina, Claire, Brandy, Nova, and Barbara making residents feel at home.

Cons

• This place is a dishonest place to live.
• There are lots of drugs in this place.
• Not a place to live if you have children.
• The pool and gym hours are ridiculous, and the pool was hardly ever open.
• They wouldn't give them a place because they said they made too much money and didn't like their partner.
• The application process is way too complicated and long for someone trying to move quickly.
• They take $48 upfront for a background check, and if you aren't approved or withdraw, you don't get your money back.
• Maintenance is slow to fix problems and the property looks trashy with trash around the dumpsters.

Review

The assortment of reviews presents a wide and often contradictory portrait of the apartment community. On one hand, many folks describe a process that feels opaque, slow, and frustrating, with months passing between applications and any real confirmation of approval. Several people insist they were told repeatedly that their applications were "still processing" or that everything came back fine and that references would be called, only to be left waiting and left with little to no return calls or updates. A couple of applicants speak about promises of apartments that never materialized, even after weeks of waiting for references to be contacted. One family notes that they were nearly promised a unit, only to watch time slip by and phone calls drift into voicemail, just as they anticipate a baby is coming in two months.

There is a persistent sense that some people are being disadvantaged by the timing of decisions. One couple says they applied almost two months ago and repeatedly heard that their applications were processing, with references still outstanding for three weeks. They describe feeling promised an apartment, and then being left in limbo as emails and calls get redirected or ignored. The fear and anxiety around housing security intensify when plans for a new family member enter the equation, highlighting the pressure of moving with a baby on the way.

Beyond the application process, safety and living conditions emerge as major themes. A number of reviewers contend that the property is plagued by drugs and drug activity, with reports of weed odors drifting into homes and shared spaces that disturb families with children. One reviewer emphasizes a very loud odor affecting a 10-year-old, painting a picture of a place that feels unsafe or unwelcoming for households with kids. These comments contrast with other voices that focus more on administrative matters than on crime, yet the underlying concern about the living environment remains a powerful thread in the feedback.

Several posts present a tension between perceived fairness in hiring and renting and personal judgment about who belongs there. For instance, one reviewer claims they were told that they or their partner were "making too much" to qualify, implying a set of criteria that some applicants feel is opaque or discriminatory. Another writes about the intensity of the application process - the amount of information requested, the $48 background check fee, and the policy that funds aren't refunded if an applicant withdraws or is not approved. The sentiment across these comments is that the system feels more onerous than necessary for someone simply trying to secure a home.

Amid the grievances, there are clearly positive experiences that shine through. Some residents offer steely praise for specific staff members, suggesting that the community is not monolithic in its operation or culture. A few people say that individuals like Shana, Claire, Barbara, Tashana, Nova, Brandy, and others have stood out for their helpfulness, warmth, and responsiveness. One reviewer who has lived there for almost two years describes the place as "okay," though they note that the bar is "very low" in terms of maintenance speed, yet still acknowledge that the office staff are "okay" and that most problems are handled by caring people who try to help residents. There are mentions of maintenance workers like Travis and James delivering "A1 service," with some residents going so far as to say the staff feel like family and that they would consider living there for life if the experience matches those moments of care.

The atmosphere around the complex is further colored by mixed assessments of amenity access and security. Some reviews describe limited or inconvenient pool and gym hours, and a sense that amenities are not always available when residents need them. There are comments about package theft by local kids and ongoing maintenance delays that leave long-term residents frustrated with broken items and slow repairs, further complicating the place's reputation. Yet even within these critiques, there are hints of appreciation for community, with several residents expressing gratitude toward particular staff members for guiding them through the moving process and for making the experience less stressful.

A subset of reviews focuses on the social and cultural fit for certain residents. One commenter notes a disappointing barrier for a college student who wants to study online, suggesting that the complex's rules or damage policies may exclude certain reasonable lifestyles or plans for higher education. Another reviewer who has been there for years expresses a sense of stability and belonging, praising a manager named Tatum and declaring that their mom enjoys living there. The sentiment here points to a dual reality: for some, the community offers a supportive, neighborly feel and personal connections with the staff, while for others the same place feels restrictive, slow to respond, or misaligned with their needs or timelines.

Overall, the narrative is a mosaic of frustration and fondness, anger and appreciation, urgent housing stress and small, human moments of help. The experiences range from harried applicants waiting for clearance and worrying about family planning to residents who feel seen and cared for by certain staff members, contrasted with ongoing concerns about safety, drug activity, maintenance delays, and perceived unfairness in qualification criteria. The threads of praise for specific people - Tashana, Shana/Shaina, Barbara, Nova, Travis, James, and others - run alongside critiques of the process, the environment, and the perceived consistency of care across the property. In this way, the reviews together sketch a complex, imperfect portrait of a community with pockets of warmth and reliability amid persistent operational and safety challenges.

Restaurants

• FatKats Pizzeria & Restaurant (0.2 miles)
• Culver's (0.7 miles)
• Chick-Fil-A (0.7 miles)
• Mi Mexico (1 miles)
• Country Boy Brewery (3.7 miles)
• Wendy's (4.4 miles)
• McDonald's (4.6 miles)

Pharmacies

• J & L Home Medical Equipment (2 miles)
• Walgreens (2.3 miles)
• CVS Pharmacy (2.3 miles)
• Kroger Pharmacy (2.8 miles)
• Walgreens (10.1 miles)
• Octapharma Plasma (11 miles)
• Walgreens (11.2 miles)

Physicians

• Central Kentucky Adult and Pediatric Urology (2.3 miles)
• Eye Consultants of Kentucky Psc (2.3 miles)
• Georgetown Family Physicians (2.5 miles)
• Baptist Family Physicians of Scott County (2.9 miles)
• UK HealthCare Georgetown (3 miles)
• Stamping Ground Family Clinic (9.7 miles)
• Health First Bluegrass (10.5 miles)

Hospitals

• Georgetown Community Hospital (2.6 miles)
• Federal Medical Center (8.4 miles)
• UK Chandler- Medicine ICU (11.2 miles)
• Select Specialty Hospital (12 miles)
• UK Good Samaritan Hospital (12 miles)
• UK Albert B. Chandler Hospital Pavilion HA (12.6 miles)
• University of Kentucky, Uk Healthcare (12.7 miles)

Places of Worship

• Leesburg Christian Church (8.3 miles)
• First Baptist Church Bracktown (8.6 miles)
• Mt Hope United Methodist Church (8.7 miles)
• Masjid Bilal Ibn Rabah (10.2 miles)
• Camp Yahweh Church & Retreat (11.1 miles)
• Woodland Christian Church (12.5 miles)

Cafes

• Starbucks (10.1 miles)
• Manchester Coffee (11.2 miles)
• Starbucks (11.7 miles)
• Kentucky Native Café (12.3 miles)
• Kenwick Table (12.8 miles)

Parks

• Woodland Park (12.6 miles)

Transportation

• Delta Air Lines Ticket Counter (12.7 miles)
• Blue Grass Airport (LEX) (12.7 miles)