71 Holman Avenue, Elizabethtown, KY 42701
For more information about senior living options: (844) 490-3973
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She is very pleased with the services, amenities, apartment, and staff. The staff is very loving and caring. Dee Johnson is a great leader with a wonderful staff. The reviewer cannot say enough good things about Tender Touch Senior Living. The place is awesome and one cannot find better care. The staff is caring and helpful to the residents. Nurse TJ is awesome. Tender Touch is much better than the previous facility. The place felt like home. The staff were very good to the family through the end.
Joan refused to refund the $300 deposit, claiming she could have rented it to someone who could move in earlier. The reviewer states that, by Joan's logic, all residents must move in on the first or pay for days not occupied. The policy is described as crazy and something management should communicate more clearly to potential residents. Joan is described as rude, unprofessional, and ill-mannered toward elderly residents. The staff were rude to visitors during a September visit. Administrative staff can be abrupt and short when questions are asked.There is a mix of heartfelt praise and frustrating frustrations in the stories shared about Tender Touch Senior Living (TTSS). On one hand, many residents and families speak with warmth about the care, compassion, and sense of home that TTSS seems to provide. They describe clean facilities, attentive staff, and a supportive environment where residents can feel comfortable and well cared for. One longtime resident's family member notes that the staff are loving, the amenities impressive, and the overall experience has been "great" in many respects. In particular, several reviewers highlight the positive impact of certain individuals who go above and beyond - like Dee Johnson, who is praised as a capable leader, and TJ, a nurse described as "awesome." These affirmations help paint a picture of a community where many staff members genuinely invest in residents' wellbeing.
At the same time, a specific business practice has left a sour impression with at least one family. The issue centers on a prepaid first month's rent used to hold an apartment and the promise of refunds for days not actually occupied. The family explains that they clarified well in advance that their mother would not move in until August 4 due to traveling from Ohio to make the transition easier for a 90-year-old resident. They were told that a refund would be issued for the three days she would not occupy the unit, a communication that occurred before any deposit was processed, before move-in, and before signing the lease. When the time came, however, a staff member named Joan refused to refund the $300, arguing that someone else could have moved in earlier and blaming the policy as if it applied universally to all move-ins, even if the dates were clearly negotiated in advance. The reviewer called this a "crazy policy" and suggested that management should ensure all employees understand and communicate policies consistently to prospective residents before signing a lease.
That same reviewer also points to a broader concern: a potential misalignment between promises and practice. While the policy was described as flexible or contingent in the moment, the reality described by the family was that the lease was dated for the move-in on August 4 and the refund never materialized. They contend that the policy, if it exists, was not made clear enough at the outset. The frustration isn't only about losing $300; it's about the perception that information about how refunds are handled and how move-in dates affect charges is not consistently conveyed to prospective residents. The caller urges management to communicate all policies more clearly to potential residents to prevent similar misunderstandings in the future.
Amid these concerns, stories from long-term residents' families offer a very different tone. Doris Mobley, who lived at TTSS for about two and a half years, is celebrated in a separate account for the kindness and attentiveness she experienced. Her family emphasizes that the staff were loving and caring throughout her time there, and they were especially grateful for the care received in the final difficult month. Dee Johnson is highlighted as a strong leader, with a staff that felt like family. For this family, the experience was deeply positive, marked by support and a sense of lasting friendship with the team. The sentiment is that, if it weren't for the negative encounter around the refund issue, the overall rating would be quite high because of the quality of care and the human connections established.
But not every interaction is described as flawless. Several reviewers note that while the staff generally care for residents well, administrative communications can feel abrupt or short, especially when questions are raised. One reviewer explicitly admires the care provided by the staff while cautions that the administrative side can be less patient, which can cause friction for families who are trying to navigate routines, policies, and updates from out of town. Another visitor recounts a negative experience with rude behavior toward visitors, highlighting that Joan, in particular, could come across as unprofessional or unkind toward family members, something that felt at odds with the tender, patient care the residents deserve. These comments underscore the tension that can exist in large care operations where compassionate direct care is strong but the administrative and policy-facing sides need ongoing refinement.
A recurring theme across multiple reviews is a comparison with other facilities. Several families describeTender Touch as the better option, especially in terms of care quality and the responsive communication that keeps out-of-town relatives informed. One reviewer explicitly states that Tender Touch is much better than the alternative they had moved a loved one from, pointing to better staff support, more reliable communication, and a sense of heightened attentiveness. Yet even within this favorable frame, there is an acknowledgment that not all administrative interactions are smooth. The consistent thread is that while the direct care and some clinicians shine, the administrative culture - how questions are answered, how policies are explained, and how issues are resolved - needs attention to meet the same high standard as the caregiving.
Finally, a note about the staff roster that reflects a broader reality in senior communities: there are standout individuals across different roles who have made meaningful differences for families and residents. The praise for TJ, the nurse, stands out as a reminder that at TTSS there are caregivers who can be trusted to deliver excellent medical attention and compassionate bedside care. And even as some families caution about rigidity in policy communication, the overarching sense from many reviews is that TTSS has real strengths - careful, attentive staff; a home-like atmosphere; and a genuine commitment to residents' wellbeing, with the caveat that policy clarity and respectful, consistent communication could be improved to ensure all families share the same positive experience.
In sum, TTSS emerges as a community of genuine warmth and capable care, where many residents feel at home and family members form meaningful bonds with the staff. Yet it is also a place where misunderstandings about move-in policies and refunds can sour an otherwise positive experience. The consensus among many is that with clearer policy communication, consistent training for front-line staff like Joan, and ongoing emphasis on respectful, transparent dialogue with families, TTSS could elevate its already strong care culture. For families navigating transitions with elderly loved ones, the current climate suggests that the care dimension is strong and the people delivering it are often outstanding; the opportunity lies in aligning the administrative side with that same standard of kindness and clarity.
3 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Sanders Family Care Home in Elizabethtown, KY is a welcoming and fully furnished assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The dining room provides a pleasant setting for meals, which are prepared and served by the dedicated staff who also cater to special dietary restrictions.
Residents can enjoy the beautiful outdoor space and garden, providing opportunities for relaxation and nature appreciation. Housekeeping services are provided to maintain cleanliness and tidiness throughout the community.
The Sanders Family Care Home aims to provide comprehensive care assistance, including help with activities of daily living such as bathing, dressing, and transfers. Coordination with health care providers ensures that residents receive appropriate medical attention when needed.
For those requiring specific dietary management, diabetes diets are available to promote healthy living. Medication management is also provided to ensure that residents take their prescribed medication promptly and correctly.
Transportation arrangement for medical purposes is available, enabling residents to access necessary healthcare appointments conveniently. In addition, nearby amenities include cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.
The community organizes scheduled daily activities for residents to keep them engaged and socialize with one another. Overall, the Sanders Family Care Home is dedicated to providing a comfortable and supportive environment where seniors can thrive while receiving the assistance they need.
This area of Elizabethtown, Kentucky offers a variety of convenient amenities for senior living. Close proximity to restaurants such as Waffle House, Denny's, and Boombozz Craft Pizza & Taphouse provides easy dining options. Additionally, nearby pharmacies like Adio Pharmacy and Walgreens ensure accessible healthcare resources. Residents can also benefit from the presence of reputable physicians including Advanced Surgical Associates of Kentucky and Elizabethtown Family Medicine for medical needs. Places of worship such as Elizabethtown Baptist Church and Grace Heartland Church offer opportunities for spiritual engagement. The Crowne Pointe Theatre is available for entertainment, while parks like Freeman Lake Dog Park provide opportunities for outdoor recreation. Hospitals like Hardin Memorial Hospital are within a short distance in case of medical emergencies. Overall, this area presents a balanced mix of amenities that cater to the various needs of seniors looking to settle in Elizabethtown.
Sanders Family Care Home is located at 71 Holman Avenue, Elizabethtown, KY 42701 in Hardin County, Kentucky
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