Windsong - ICF in Crestwood, KY

9001 Park Woods Drive, Crestwood, KY 40014

For more information about senior living options: (844) 490-3973

3.6 from 50 reviews
5 stars
18
4 stars
12
3 stars
10
2 stars
3
1 stars
7

Assisted Living

Overall Review of Windsong - ICF

Pros

  • pro The new manager is great and always gets things done.
  • pro Ronnie is awesome; she takes care of things very well and in a timely manner.
  • pro Residents love the manager, who fixes things anytime they are needed.
  • pro The neighborhood is quiet, the space is nice, and it is affordable.
  • pro The place is nice to raise a child and is very safe.
  • pro The place is nice and very clean.
  • pro The residents are awesome and the management staff is great.
  • pro The neighborhoods are great.

Cons

  • pro The potholes have not been fixed, and this has cost a resident two tires.
  • pro The management is poor, hard to reach, and does not pay contractors for work.
  • pro The complex lacks washer and dryer hookups, which is a downside.
  • pro The no-pets policy is a real bummer.
  • pro Management is awful and cannot seem to keep maintenance personnel.
  • pro The staff are very unfriendly on the phone and unwilling to provide information.
  • pro Residents are nosy for their own good.

Review

Windsong at Crestwood is best suited for independent seniors or budget-conscious households who want an affordable, quiet, clean living space and are willing to tolerate the realities of variable on-site management. The community delivers a straightforward, low-cost option in a calm neighborhood, with residents describing the space as nice, comfortable, and home-like when management is functioning well. It works for those who value stability in price and a peaceful setting over high-service living or complex amenities. Those who require regular, hands-on professional management, predictable communication, or on-site services should consider alternatives where turnover is less disruptive and guarantees are clearer.

The strongest positives surface when a capable manager is in place. Review notes repeatedly highlight effective leadership by the current manager, with timely problem-solving and a sense that issues get addressed promptly. Residents describe the apartments as clean, well-kept, and affordable, and they note a palpable neighborhood feel and a community of long-tenured residents who contribute to a pleasant atmosphere. When management is stable, repairs and inquiries move quickly, and the overall experience leans toward "quiet, dependable, and economical," which matters for seniors watching every dollar and prioritizing safe, peaceful surroundings.

Yet the downsides are real and frequently recurring enough to merit strict consideration. A pattern of management turnover and inconsistent communication undermines reliability and creates billing or scheduling errors that can affect finances and credit. Several reviews recount eviction notices, miscommunications during lease transitions, and disputes over cleaning or repair charges. Maintenance can lag when turnover disrupts continuity, and the lack of in-unit laundry and limited modern amenities add friction for residents seeking convenience. The no-pets policy and restrictions on odors from neighboring units further limit options for some tenants.

Despite these drawbacks, the pros can offset the cons for the right person. The quiet, affordable living environment and the sense of community - especially when a strong manager is present - can outweigh the friction caused by administrative hiccups. Clean spaces, sound security, and a neighborly vibe contribute to a practical, low-stress living arrangement that helps seniors stay within budget without sacrificing basic comfort. For a resident who does not require frequent service calls or on-site staff support, Windsong offers a workable compromise between cost and livability.

The key trade-off is clear: Windsong serves well as a budget-conscious home that emphasizes peace, cleanliness, and affordability, but it is not a reliable hub for consistent management or comprehensive on-site services. Those who need regular housekeeping, proactive maintenance, pet-friendly options, in-unit laundry, or a guarantee of administrative stability should look elsewhere. Prospective residents should weigh the risk of management changes against the comfort of a quiet community and decide whether this balance aligns with present health, mobility, and social needs.

Actionable next steps for families weighing Windsong include verifying the current management situation and asking direct questions about turnover history, maintenance response times, and any planned capital improvements (like parking lot repairs). Confirm whether in-unit laundry is available or if a modern, on-site laundry facility exists, and review the exact pet and smoking policies. Inspect a sample unit for odors, wear, and balcony condition, and request a clear, written outline of charges and the process for dispute resolution. If stability and service continuity are priorities, exploring alternatives with longer-tenured management, on-site services, or pet-friendly options will likely yield a better fit; if the goal is affordable, quiet living with a capable manager in place, Windsong can be a pragmatic choice for the right resident.

Features

Housing

  • 8 resident community capacity 8 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Louisville International-Standiford (17 miles away) Louisville International-Standiford (17 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Windsong is an assisted living community located in Crestwood, KY. Our residents enjoy a range of amenities to enhance their lifestyle and comfort. The dining room provides delicious meals for our residents, and the community is fully furnished to create a warm and inviting atmosphere. The garden and outdoor spaces offer opportunities for relaxation and enjoyment of nature.

Our dedicated housekeeping services ensure that the community remains clean and tidy. Move-in coordination is available to assist new residents in settling into their new home seamlessly. Residents can stay connected with loved ones through telephone services and Wi-Fi/high-speed internet access.

At Windsong, we provide excellent care services to meet the individual needs of our residents. Our caring staff is available to assist with activities of daily living such as bathing, dressing, and transfers. We coordinate with health care providers to ensure that our residents receive necessary medical care. Our team also assists with medication management and can accommodate special dietary restrictions, including diabetes diets.

Transportation arrangement for medical appointments is provided for the convenience of our residents. Scheduled daily activities are offered to promote social engagement and overall well-being.

Windsong benefits from its convenient location near various amenities in Crestwood, KY. There are four cafes, two parks, two pharmacies, thirteen physicians' offices, twenty-five restaurants, three places of worship, one theater, and one hospital all located nearby.

At Windsong, we strive to create a comfortable and supportive environment where our residents can live fulfilling lives while receiving excellent care services.

Nearby Places of Interest

Physicians

  • Internal Medicine and Pediatrics Associates (0.2 miles)
  • South Oldham Medical Clinic (0.9 miles)
  • Norton Community Medical Associates - Crestwood (0.9 miles)
  • Norton Children's Medical Group - Crestwood (1 miles)
  • Bluegrass Eye Center (1 miles)
  • Baptist Medical Associates (1 miles)
  • Derby City Eye Care (1.1 miles)

Places of Worship

  • Church of Jesus Christ of Latter Day Saints (0.3 miles)
  • Camp Kavanaugh (1.1 miles)
  • St Bernadette Church (4.2 miles)

Parks

  • Maples Park (0.5 miles)
  • E.P. Tom Sawyer State Park (4.7 miles)
  • The Parklands of Floyds Fork (6.3 miles)

Restaurants

  • Burger King (0.8 miles)
  • McDonald's (1.1 miles)
  • Rikishi (1.4 miles)
  • Rootie's Sports Bar & Grill (2.5 miles)
  • Taco Bell (2.7 miles)
  • Arby's (2.7 miles)
  • KFC (2.8 miles)

Cafes

  • Red Pepper Pizza Company (0.8 miles)
  • Starbucks (1.3 miles)
  • Panera Bread (4.6 miles)
  • Starbucks (4.7 miles)
  • Starbucks (5.9 miles)
  • Panera Bread (6 miles)

Pharmacies

  • Walmart Pharmacy (0.9 miles)
  • CVS Pharmacy (1 miles)
  • Walgreens (5.3 miles)
  • Walgreens (5.9 miles)
  • Walgreens (5.9 miles)
  • CVS Pharmacy (6 miles)
  • QOL Meds (6.7 miles)

Hospitals

  • Premier Surgery Center of Louisville (3.6 miles)
  • Central State Hospital (5.4 miles)
  • Baptist Hospital Northeast (7.6 miles)

Theaters

  • Cinemark Tinseltown USA and XD (4.2 miles)
  • Xscape Theatres Blankenbaker 14 (7.6 miles)

Frequently Asked Questions

Where is Windsong - ICF?

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