Lee County Constant Care Inc

Pros

• The facility is clean and welcoming.
• The nurses, aides, and therapists are absolutely wonderful, treating residents with kindness, respect, and genuine care.
• The staff truly cares about patients and their well-being.
• The care team is compassionate, professional, and goes above and beyond for families.
• The activities department keeps residents active and engaged in meaningful ways.
• Carolyn Blackburn is helpful, kind, and highly regarded by families.
• The staff are reliable, trustworthy, and excellent communicators.
• Families feel like the staff treat loved ones like family and make them feel safe and valued.
• The facility is beautiful, with loving, professional staff.
• LCCR is described as a blessing to families and a top-notch care facility.
• Many residents and families report that the care is outstanding and that their loved ones are well taken care of.

Cons

• William David Estes stated that the nursing station's phones are rarely answered, and he has reported them to the head director.
• A reviewer claimed that some staff treat patients poorly and that many employees stay on their phones instead of helping residents.
• The same reviewer urged that a full investigation be conducted at the facility.

Review

Lee County Care and Rehabilitation Center (LCCR) consistently emerges in these accounts as a place where families feel seen, supported, and hopeful about their loved ones' care. Across a wide range of experiences, the facility is described as clean, welcoming, and well maintained, with a calm and home-like atmosphere that puts visitors at ease. Several reviewers specifically point to the physical setting - the well-kept grounds, the pleasant interior, and the overall sense that the environment is conducive to recovery and comfort. One person even noted that the surrounding landscape is among the most beautiful they've seen, a detail that helps set a tone of care that goes beyond basic clinical needs.

What truly stands out in these reflections is the people who work at LCCR. Reviewers consistently praise the nurses, aides, therapists, social workers, and administration for their kindness, respect, and genuine concern for residents. The consensus is that staff members treat loved ones with warmth and compassion, going beyond the minimum to ensure each patient feels seen as a person. Names recur in praise - Katie, who leads the activities department and is described as kind, outgoing, and personable; Carolyn Blackburn, repeatedly singled out as exceptionally helpful and caring; and other team members like Dustin, Savannah, Gracie, Haylee, and Eric, whose care and attentiveness are repeatedly acknowledged. Several families attribute a sense of "one big family" to the facility, noting that many staff members seem to adopt residents as extended family rather than as just patients.

The therapeutic and rehabilitation components receive particularly strong endorsements. Families report that the therapy teams are excellent, delivering not only skilled physical, occupational, and speech therapy but also consistent and reassuring communication. In several accounts, the staff's dedication is linked to observable outcomes - progress in mobility, confidence in daily activities, and a renewed sense of hope for recovery. One reviewer recalls a father's journey over years, emphasizing that the staff's willingness to push a resident to keep trying can make all the difference. The sentiment is clear: those who need rehabilitation often find in LCCR a team that is both capable and emotionally committed to their well-being.

Care quality and daily life for residents are a common thread as well. Families repeatedly point to the attentiveness of nurses and CNAs, the accessibility of caregivers for questions, and the general sense that residents are treated with dignity and respect. The communication around care plans and daily updates is highlighted as a big positive, with several reviewers noting top-tier communication as a critical factor in their peace of mind. For many, LCCR feels like a place where loved ones are not only cared for but also actively engaged in a meaningful routine - an environment where activities staff keep residents physically and mentally active through events that align with current topics and interests.

Beyond basic care and medical treatment, several stories emphasize the humane, relational side of what happens at LCCR. Families talk about staff who go "above and beyond" to make loved ones feel comfortable - people who take the time to listen, to answer questions, and to tailor activities and therapy to individual needs. There is a strong sense of gratitude for the social workers, therapists, and administrators who coordinate a comprehensive approach to care. In many narratives, the staff's integrity and reliability help families navigate challenging times, providing reassurance that their loved ones are in capable hands and part of a supportive community.

Of course, not every voice in these narratives is uniformly glowing. One reviewer expressed frustration about accessibility, noting that calling the nursing station' s phone repeatedly went unanswered and raising concerns enough to contact higher leadership. Another account cautions readers about relying on positive testimonials that may come from facility staff themselves, suggesting that some reviews may reflect internal perspectives rather than external experiences. Taken together, these comments reveal a broader picture: while the overwhelmingly positive experiences speak to a culture of care and commitment, there are real concerns about communication efficiency and the need for ongoing accountability in staffing and responsiveness.

In sum, the landscape painted by these accounts is one of care, community, and consistency, with a strong emphasis on the human side of nursing home life. Families commend LCCR for cleanliness, a welcoming atmosphere, and a robust team of compassionate professionals who treat residents with respect and genuine concern. The facility's commitment to therapy, engagement, and open communication resonates across multiple stories, underscoring the belief that, for many families, LCCR is a trustworthy place where their loved ones can heal, grow, and feel loved. At the same time, the mixed feedback about communication delays and certain criticisms serves as a reminder that no place is perfect, and ongoing attention to responsiveness and transparency remains essential to maintaining the high standard that many families have come to expect from Lee County Care and Rehabilitation Center.

Transportation

• U-Haul Neighborhood Dealer (0.2 miles)
• Csx (7.8 miles)
• U-Haul Neighborhood Dealer (13.4 miles)
• Johnson Taxidermy Studio (16.1 miles)
• U-Haul Neighborhood Dealer (16.5 miles)
• U-Haul Neighborhood Dealer (17.3 miles)
• U-Haul Neighborhood Dealer (17.3 miles)

Places of Worship

• Grace Baptist Church (0.3 miles)
• Kingdom Hall of Jehovah's Witnesses (0.3 miles)
• Queen Of All Saints Church (0.6 miles)
• Church of the Nazarene (0.7 miles)
• Beattyville First Church of God (1 miles)
• Grace Fellowship (1.2 miles)
• Angels of Love Ministry (1.9 miles)

Physicians

• Lee County Family Medical Clinic (0.3 miles)
• Beattyville Family Medical Clinic (0.8 miles)
• Mercy Medical Clinic of Lee County (0.9 miles)
• St Luke's Clinic (13.9 miles)
• St John Neumann's Extended Hours Clinic (16.5 miles)
• Aaron Jonan Memorial Clinic (16.8 miles)
• Children's Clinic (16.8 miles)

Cafes

• Manna Cafe (0.3 miles)
• Manna Cafe on Main (0.4 miles)
• Chocolat Inn & Café (1.1 miles)
• Ole Bus Stop Diner (6.7 miles)
• Shebrews Coffee and Bookstore (14.1 miles)
• Daniel Boone Coffee Shop (15.2 miles)
• Thatcher's Downtown (17.5 miles)

Pharmacies

• Village Apothecary (0.4 miles)
• Jordan Drug (0.4 miles)
• Stufflebean Pharmacy (0.9 miles)
• Three Forks Apothecary Pharm (1 miles)
• Owsley Prescription Center (6.4 miles)
• Booneville Discount Drugs-Mrx (6.8 miles)
• B+H Apothecary (6.8 miles)

Restaurants

• Los Two Brothers (0.4 miles)
• Hill Top Pizza (1.7 miles)
• It-Z Bit-Z (10.7 miles)
• Hop's (11.5 miles)
• Subway (13.9 miles)
• Dixie Freeze II (14 miles)
• Sky Bridge Station (14.1 miles)

Parks

• Happy Top Parks (1 miles)
• Aldersgate Camp & Retreat Center (13.7 miles)
• Junior Williamson Rest Area (15.5 miles)
• Jackson County Parks & Recreation (17.4 miles)

Hospitals

• Marcum & Wallace Memorial Hospital (17.7 miles)