1000 South Washington Street, Plainville, KS 67663
For more information about senior living options: (844) 490-3973
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Rooks County Health Center stands out in the narratives for a radiology department that many describe as top notch, setting a positive tone for the whole facility. Reviewers repeatedly note that the radiology staff - along with the broader team from admissions to dismissal - are professional, caring, and attentive. The sense of being treated with genuine concern runs through many comments, making the center feel like a place where patients feel seen and valued from the moment they arrive.
The community hospital atmosphere comes through strongly in several reviews. People appreciate that there are small, local facilities they can travel to in order to get their needs met, and that the staff at this center are down-to-earth and approachable. One reviewer particularly highlights Dr. Oller and the personal, "family-like" care they perceived, as well as the walk-in clinic, which many find to be a valuable option for immediate needs. Clean facilities, a welcoming environment, and a sense of being supported are recurring themes that reinforce the impression of a caring, community-driven health resource.
Not every story is uniformly positive, however. One caller recounts a Saturday accident in which her husband broke his nose; after taking an X-ray, the staff reportedly did not assist with resetting the nose or provide pain medication, and the patient was billed $136 for nothing. That experience stands out as a sharp contrast to the otherwise favorable tone of many reviews and serves as a reminder that patient experiences can vary, particularly in urgent or acute situations. Another reviewer described the care as the opposite of what they expected - rude behavior from staff (with the exception of the X-ray technician, who was helpful) - underscoring that not all interactions meet the hoped-for standard.
There is also constructive feedback about areas in need of growth. Some reviews point to gaps in mental health care, noting that anxiety, depression, and chronic pain management could be more nuanced and compassionate than a quick triage approach of "two aspirin, moist heat, and call me in the morning." This critique reflects a broader demand for more holistic, patient-centered responses to mental health and chronic pain, suggesting opportunities for the center to expand its supports in these domains while continuing to excel in general medical care.
On the positive side, numerous patients share a strong, ongoing commitment to the center. For VA and Community Care patients, the experience has often been uniformly positive, with praise for all levels of staff - from volunteers and front-desk personnel to X-ray technologists and therapy teams. One reviewer noted that every interaction over several weeks of physical therapy has been excellent, and they even framed staff as making visits enjoyable, despite the patient's own ambivalence about therapy at times. The Rehab department, along with the X-ray and front-desk teams, receives consistent credit for professionalism and a helpful attitude.
Other highlights center on practical, patient-friendly features. A walk-in clinic with a discount program for uninsured patients stands out as especially meaningful, as does the willingness to accommodate new arrivals quickly when strep testing or other care is needed soon after moving to the area. Reviewers repeatedly mention clean, well-kept facilities and a gift shop - small touches that contribute to a positive overall experience. The sense that care is delivered with a whole-body wellness approach - especially in contexts like Covid testing for work - also appears in several accounts as an important, value-adding aspect of the center's services.
Overall, the collection of experiences paints a picture of a community health center that many people rely on and value highly for its caring staff, accessible services, and strong radiology and walk-in capabilities. The positive anecdotes about compassionate nurses, supportive physicians, and a welcoming environment are compelling, while the occasional negative encounter and concerns about mental health care highlight areas for ongoing attention and improvement. Taken together, the reviews describe a place many locals choose consistently for fast service, personal attention, and a broad range of services under one roof.
Rooks Co Senior Services in Plainville, KS is a well-equipped assisted living community that provides excellent care and services to seniors. With its skilled nursing facility, residents can receive the necessary medical attention they need.
The community offers various amenities to enhance the comfort and convenience of its residents. Each room is fully furnished and equipped with cable or satellite TV, telephone, and Wi-Fi/high-speed internet access. Residents can enjoy their meals in the dining room or prepare their own food using the kitchenette provided. Housekeeping services ensure that the living spaces are kept clean and tidy at all times. Outdoor space and gardens allow residents to relax and enjoy nature.
Care services at Rooks Co Senior Services are exceptional, with 24-hour supervision available to ensure the safety and well-being of all residents. Trained staff members assist with activities of daily living such as bathing, dressing, and transfers. The community also collaborates with health care providers to coordinate any necessary medical treatments or appointments. Medication management is offered to ensure that residents take their medications correctly, while special dietary restrictions are catered for through diabetes diets and meal preparation services.
Residents at Rooks Co Senior Services have access to numerous nearby amenities and facilities. There are two cafes, three pharmacies, one physicians' office, five restaurants, one transportation service, eight places of worship, and one hospital located close by. This makes it convenient for residents to run errands or attend appointments without hassle.
To keep residents engaged and entertained, scheduled daily activities are organized for them to participate in. These activities promote mental wellness while providing opportunities for social interaction among peers.
Overall, Rooks Co Senior Services offers a comfortable and supportive environment for seniors requiring assisted living care. With its range of amenities and comprehensive care services, it ensures that each resident's needs are met effectively while promoting an active and fulfilling lifestyle within the community.
Rooks Co Senior Services is located at 1000 South Washington Street, Plainville, KS 67663 in Rooks County, Kansas
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