Heritage Healthcare in West Lafayette, IN
Save3401 Soldiers Home Road, West Lafayette, IN 47906
For more information about senior living options: (844) 490-3973
The staff is extremely friendly. The facility is clean and pleasant, with knowledgeable and caring staff. The therapy area has beautiful private rooms with private entrances, and residents seem happy and engaged. Heritage is a top choice for rehab after knee replacement. The move-in process is easy, the food is delicious, and the staff feel like guardian angels. Bonnie and Donna provide wonderful, engaging activities for the residents. The nursing staff and most of the techs are amazing and genuinely caring. The facility feels like home, with a high level of care from top to bottom. Cindy in admissions is amazing and very helpful.
The reviewer notes that the facility frequently loses patients' clothes and fails to track personal items. A patient developed stage 4 bed sores, pneumonia, and a fatal infection while in care, indicating severe neglect. The staff are described as negligent and uncaring, with warnings not to send loved ones there. The facility is said to have a terrible odor, poor cleanliness, and a building in disrepair. Staffing is described as very poor, with workers sleeping on the job and long waits for care. The food is described as awful, with suggestions that improvements are a work in progress. Patients are discharged without needed help, services, or equipment, and insurance issues arise. There are reports of abuse or inappropriate conduct by staff, including an aide who touched a patient inappropriately. Some reviewers call for the facility to be shut down and warn it should not be trusted due to widespread problems.Heritage Healthcare in West Lafayette is best suited for families prioritizing a rehab-to-home path where a strong therapy program and a warm, home-like atmosphere can support recovery after surgery or a decline in function. The facility earns kudos for clean, welcoming spaces, private rehab rooms with their own entrances, and a staff that many families describe as caring, knowledgeable, and patient-focused. It is especially appealing to couples or roommates who want a shared living arrangement that feels like an apartment, with comprehensive therapy services that seem to track progress and keep meaningful daily goals. For long-term, steady medical oversight with flawless infection control and consistently high staffing, however, this community may fall short of expectations.
Those weighing alternatives should consider how important uninterrupted, around-the-clock nursing attention and dependable discharge planning are to their loved ones. Several reviews flag inconsistent staffing, occasional lapses in timely care, and administrative gaps that can leave families managing issues rather than having concerns resolved. Prospective residents who require meticulous medical management, rapid response to call bells, or robust fall prevention and daily monitoring may find other communities that deliver more reliable day-to-day coverage. In short, Heritage stands out for rehab momentum and a welcoming vibe, but it can disappoint families seeking flawless continuity of care and supervision.
The strongest positives are the therapy team and the atmosphere. Residents and families repeatedly praise physical and occupational therapy for their attentiveness, measurable progress, and daily engagement. The rehab wing earns particular praise for its private rooms, private entrances, and the sense of personal space it affords a recovering patient. Staff across disciplines - admissions, nursing, therapy, and activities - are lauded for kindness, responsiveness, and a genuine care for recovery. The facility's cleanliness and the overall "home away from home" feel reinforce a perception that, for rehab, this is a place where momentum can be sustained and goals can be achieved, even when other concerns exist.
Yet the most serious caveat comes from repeatedly voiced concerns about safety, consistency, and accountability. Some experiences describe painful lapses in care, including delays in pain management, missed medications, and insufficient attention to urinary tract infections or wound care. Reports of discomfort with staff interactions, insufficient bedside assistance, and even allegations of neglect or boundary-testing behavior have shaped a perception that, while therapy is strong, daily governance and bedside compassion are uneven. Instances of odor, maintenance issues, and reported administrative disconnects further complicate the decision for families who need predictability and reassurance as a baseline. These contrasts - robust therapy against variable daily care - define the community's risk-reward balance.
For families making a choice, the decision hinges on priorities. If the primary objective is a high-caliber rehab trajectory, clear progress tracking, and a feel?at?home environment that makes a loved one look forward to day-to-day routines, Heritage is worth a focused tour, with explicit questions about staffing levels, shift coverage, and the mechanism for addressing concerns quickly. It is prudent to request to speak with the therapy director, tour the rehab wing, and audit how the care plan is communicated to families. If questions about consistent nurse availability, timely med administration, and proactive discharge planning persist after the tour, exploring alternatives becomes a rational step. The right fit balances therapy excellence with dependable daily care.
In the end, Heritage Healthcare presents a realistic, practical option for rehab-focused families who value warmth, private-rehab privacy, and a strong therapy ethos. It is not a one-size-fits-all solution; the same halls that host celebrate-worthy therapy milestones also host warnings about staffing gaps and care inconsistencies. For a loved one with solid physical therapy needs who can tolerate variability in everyday nursing care and an occasional management hiccup, this community can deliver meaningful recovery and a dignified living environment. For those whose top priority is unwavering medical oversight, impeccable infection control, and consistently calm, responsive staff at all hours, a careful search for alternatives remains strongly advised.
127 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice careHospice care is important for seniors as it provides specialized end-of-life support, pain management, and emotional comfort for both the senior and their loved ones. It allows seniors to maintain dignity, receive personalized care, and spend their remaining time in a peaceful and comfortable environment. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Heritage Healthcare in West Lafayette, IN is an exceptional assisted living community that offers a variety of care services and amenities to meet the needs and preferences of its residents. As a skilled nursing facility, it provides professional medical care and 24-hour supervision to ensure the safety and well-being of all residents.
One of the notable amenities at Heritage Healthcare is the beauty salon, where residents can enjoy pampering services and maintain their personal grooming routines. The availability of cable or satellite TV allows individuals to relax in their fully furnished rooms while enjoying their favorite shows. Additionally, community-operated transportation is provided for convenient access to nearby destinations, such as shopping centers or medical appointments.
For those who love technology, there is a computer center available for internet browsing or staying connected with family and friends. The dining room offers restaurant-style dining experiences, allowing residents to savor delicious meals that cater to special dietary restrictions if necessary. Alternatively, they can prepare their own meals in the kitchenette provided.
To promote an active lifestyle, Heritage Healthcare features a fitness room for exercise routines and wellness programs. Residents can also engage in various recreational activities within the gaming room or spend time in the small library reading books or engaging in quiet activities. Outdoor space and gardens are available for leisurely walks or enjoying nature.
The caring staff at Heritage Healthcare assist with activities of daily living such as bathing, dressing, and transfers. They also provide medication management services to ensure that residents' health conditions are properly monitored. Special dietary restrictions are acknowledged for individuals with specific dietary needs.
Engaging activities are offered on a daily basis, including resident-run activities to encourage social interaction among peers. Planned day trips provide opportunities for exploration and entertainment outside of the community's premises. Concierge services cater to personal preferences and requests from residents.
Located in proximity to numerous amenities, Heritage Healthcare allows easy access to nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This ensures that residents have convenient options for entertainment, dining, healthcare, and spiritual fulfillment.
Overall, Heritage Healthcare is a vibrant assisted living community that offers exceptional care services, a range of amenities to support an active lifestyle, and easy access to nearby amenities - all contributing to a fulfilling and comfortable living experience for its residents.
Heritage Healthcare is located at 3401 Soldiers Home Road, West Lafayette, IN 47906 in White County, Indiana
Heritage Healthcare on seniors.fyi includes 5 photos including images showing interior, healthcare, flag, bedroom, office, computers, hallway, doors, and more.
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Medicare does not cover assisted living costs, as it focuses on acute medical needs and short-term care, with exceptions for certain medically necessary services like physical therapy. Individuals must explore other options such as Medicaid, veterans' benefits, or long-term care insurance to manage these expenses effectively.
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