Heritage Healthcare in West Lafayette, IN
SaveHeritage Healthcare is an assisted living community in West Lafayette, IN.
Information last verified:
3401 Soldiers Home Road, West Lafayette, IN 47906
For more information about senior living options: (866) 208-4318
Visitors and residents frequently describe the building as clean.
Multiple reviews mention that the facility looks and smells clean during tours and visits. A few comments also call out cleanliness as improving over time, and at least one visitor links the cleanliness to feeling comfortable during recovery. Some residents also report care-related cleanliness concerns, including room odor tied to shared-room conditions.
Residents and visitors repeatedly describe staff as friendly and attentive.
A large share of reviewers say staff members are pleasant, professional, and helpful, with several comments praising people by name (especially Cindy) and describing responsiveness when call buttons are used. Other reviews add that staff support extends beyond the basics, including therapy guidance and help with questions during recovery. On the other hand, a smaller set of reviews raises concerns about staffing levels and attentiveness when care is needed urgently.
Several reviews describe serious lapses in daily care.
A recurring negative theme is that residents or families felt care was inadequate or delayed, including call-light response problems and issues related to catheter or infection concerns. Some reviewers describe worsening skin or medical complications such as bed sores and urinary or bladder infections, and they report having to advocate aggressively or seek hospital care. There are also complaints about medication management, discharge support, and not receiving the assistance requested, alongside one review that says staffing felt insufficient.
Dining quality is the most common complaint in reviews.
Some reviewers say the food is delicious, while others describe meals as awful, gross, or worse than expected. A few comments specifically mention concerns like saltiness or portions being unsatisfactory, and at least one reviewer says they bring outside food for that reason. At the same time, dining is not consistently criticized across all reviews, so experiences appear uneven.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
127 resident community capacity
Assisted Living
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Respite or short term stays offered
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation Transportation arrangement
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Hospice care Meal preparation and service
Medication management
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesHeritage Healthcare is located at 3401 Soldiers Home Road, West Lafayette, IN 47906 in White County, Indiana
Heritage Healthcare on seniors.fyi includes 5 photos including images showing interior, healthcare, paintings, dining, chandelier, decor, building, brick exterior, and more.
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Interior
Decor
Building
Hallway
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