4600 East Jackson Street, Muncie, IN 47303
For more information about senior living options: (844) 490-3973
The new management has been very helpful; the building looks better than ever and the staff are friendly and helpful. The remodel looks great, the new staff are doing a great job, and the residents look very happy and well taken care of. The staff are described as "special people" who go above and beyond to care for residents. The aunt was immediately welcomed by the staff and residents and became part of the Liberty Village family, with many calling her by name. The staff, including custodians, interact with residents in a patient and kind manner, spending quality time with them. The family expressed heartfelt thanks for all that was done, recognizing the care, compassion, and professionalism shown by the staff.
The reviewer is frustrated by very bad dinner service and wants to speak to corporate. The reviewer notes the mother never seems to be changed and waits all day, while most nurses sit on their phones and do nothing. The reviewer was impressed at first but faded; there was a 25% rate increase with no clear explanation, and the common area was filthy with apparent short-staffing. The reviewer reports delays and mismanagement in refund processing after their mother's death, with checks sent late and mail delays. The reviewer describes the facility as horrible, with horrible administrators and owners, very poor communication and care, and dishonest practices; would not recommend. The reviewer says staff are mean, understaffed, and unreliable, with smells and meds not on time; the staff don't care about residents. The reviewer calls the place a joke due to understaffing and shady management, lacking resources to ensure proper hygiene. The reviewer criticizes the room layout as atrocious, with one resident's space seriously limited and the other jammed against a wall, leaving little room for personal items. The reviewer alleges theft by staff, including an aide wearing a resident's sweatshirt. The reviewer suggests the facility should be shut down or reviewed by the state.Liberty Village in Muncie, IN is best suited for families that want a homey, community-focused environment where caring staff can make a real difference and where recent remodels signal ongoing investment. It works for seniors who thrive on personal connection, regular activities, and a sense of belonging, provided there is capacity for hands-on involvement from families. The strongest asset is the people: when staff are present and engaged, residents respond with warmth, routines feel familiar, and daily life can unfold with genuine kindness. For families who can commit to ongoing oversight and frank conversations with leadership, Liberty Village can be a meaningful, reassuring option.
Those weighing alternatives should recognize who may want to look elsewhere. If reliability, spotless cleanliness, and strictly predictable service are non-negotiables, this community can fall short, particularly when staffing is thin or management communication is uneven. Prospective residents with essential needs for timely medication, consistent bathing schedules, or highly transparent billing may find the experience unstable at times. Families who value a consistently smooth administrative process, uniform caregiver assignments, and documented, prompt issue resolution may be better served by options with stronger, steadier back-end operations.
The strongest positives here - an updated, cleaner campus, and a new or reorganized management team - translate into a more hopeful day-to-day atmosphere when staffing aligns. Several reviews praise friendly, helpful staff and a welcoming milieu, with residents appearing engaged and residents' families feeling welcomed. In the right moment, such elements can overshadow drawbacks, delivering a sense of home that many families prize. The improvements around ambiance and staff attitude create a foundation where quality care is possible, and when caregivers connect with residents consistently, meaningful daily experiences can emerge.
But the cons are persistent and substantive enough to shape the decision. Chronic understaffing surfaces in noticeable ways: delays in showers, medication administration, and assistance with daily tasks can extend well beyond expectations. Hygiene in common areas has been questioned, and there are repeated accounts of staff not attending to residents with the attentiveness expected in a care setting. Financial and administrative friction also color the picture; families report abrupt or unexplained rate increases, unclear billing justifications, and refunds that take excessive time to resolve. Allegations of misappropriated items add an unsettling dimension to the care environment, reinforcing the reality that operations can feel unstable when staffing and governance falter.
Even with these concerns, several long-tenured voices describe care experiences that feel deeply personal and compassionate - staff who treat residents as family, and administrators who respond with genuine concern during difficult moments. Where the culture and routines line up, Liberty Village can deliver a very real sense of community and dignity. However, the contrast between those positive stories and the more troubling reports underscores a crucial reality: outcome quality hinges on consistent staffing, disciplined oversight, and transparent communication. Families must weigh whether they are prepared to actively monitor and advocate as conditions shift.
For families actively evaluating Liberty Village, a practical plan is essential. Schedule visits at different times and days to observe typical staffing, mood, and the pace of care. Ask for a direct, stable point of contact in administration and request a clear care plan with expected response times for showers, medications, and daily assistance. Review the contract line by line, obtain a thorough billing breakdown, and verify any recent rate changes with documented justification. Probe staffing ratios, turnover, and whether a dedicated caregiver model is in place. Finally, consult state inspection records and talk to current residents' families about their experiences beyond the marketing narrative.
Bottom line: Liberty Village offers a warm, community-driven atmosphere that can feel like home when staffing is steady and leadership is responsive. The remodeled setting and demonstrated compassion from some caregivers are meaningful advantages. Yet reliability concerns - understaffing, inconsistent care delivery, and billing friction - temper the overall value. For families willing to stay engaged, advocate for consistent staffing, and demand transparent operations, Liberty Village can be a viable choice. For those prioritizing predictable, flawless execution and crystal-clear administrative clarity, alternatives with stronger, steadier governance may deliver greater peace of mind.
104 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Liberty Village in Muncie, IN is a vibrant and comfortable assisted living community offering a range of care services to meet the unique needs of its residents. With a focus on promoting independence and ensuring the highest quality of life, Liberty Village provides both Independent Living and Skilled Nursing Facility options.
Residents at Liberty Village enjoy a wide array of amenities designed to enhance their daily lives. The community offers a beauty salon for pampering, as well as access to cable or satellite TV for entertainment. Community-operated transportation ensures that residents have convenient access to local attractions and appointments, while the computer center allows them to stay connected with loved ones or pursue personal interests online.
Dining at Liberty Village is a delight, with restaurant-style dining serving delicious and nutritious meals prepared by skilled chefs. Special dietary restrictions are also accommodated, guaranteeing that each resident's unique needs are met. For those who prefer to cook for themselves, the fully furnished apartments include kitchenettes.
Keeping both physical and mental wellness in mind, Liberty Village provides numerous opportunities for engagement. The fitness room allows residents to stay active with exercise equipment and programs tailored to their abilities. A gaming room offers entertainment options for friendly competition or leisurely enjoyment, while the small library provides a peaceful space for reading and intellectual pursuits. Scheduled daily activities and resident-run activities bring everyone together for socialization and fun. Planned day trips allow residents to explore nearby attractions with convenience.
The care services at Liberty Village set it apart as an exceptional assisted living community. With 24-hour supervision available, residents can feel safe knowing that assistance is always close by if needed. Trained staff provide support with daily tasks such as bathing, dressing, and transfers, ensuring comfort and dignity for all residents. Medication management ensures that medications are taken properly and on time.
Located in Muncie, IN, Liberty Village benefits from its proximity to various amenities in the surrounding area. There are multiple cafes nearby, perfect for meeting friends or enjoying a cup of coffee. Parks provide opportunities for natural beauty and outdoor recreation, while pharmacies and physicians are conveniently located for easy access to medical care. Numerous restaurants offer dining options beyond the community's own restaurant-style meals. Transportation and places of worship are also nearby, as well as theaters and hospitals.
Overall, Liberty Village in Muncie, IN offers a welcoming and supportive environment for seniors seeking assisted living services. With its wide range of amenities, personalized care services, and convenient location, residents can truly thrive and enjoy their golden years at Liberty Village.
Liberty Village is located at 4600 East Jackson Street, Muncie, IN 47303 in Delaware County, Indiana
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