Right at Home Skokie

Pros

• Right at Home in Skokie is praised for high-quality care and reliable, prompt staffing.
• The team is flexible, caring, and responsive to families' needs.
• Marta, the Director of Care, ensures caregiver availability on short notice with cost efficiency.
• Mckea, the Senior Staff Coordinator, is described as awesome and a dependable backup.
• Nicole in the office is kind, reassuring, and helpful with travel planning.
• Victoria, a CNA caregiver, provides secure, attentive care that leaves clients feeling safe.
• Mikiya is outstanding - knowledgeable, friendly, professional, and compassionate.
• Leslie and the office staff are appreciated for dependable support, timely communication, and useful content.

Cons

• The reviewer notes very rude behavior toward clients and staff, suggesting the agency does not want clients.
• The reviewer claims the company does not care about human beings, especially the elderly.
• A caregiver cut up the mother's credit card that she had just received in the mail.
• The reviewer claims a caregiver took the building FOB home and kept it for a week.
• Caregivers took items from the mother's condo.
• They described unsafe home conditions, such as the coffee maker glass turning black from being left on overnight.
• The reviewer was concerned because the previous agency had not been helpful at all.

Review

The reviews coming from families in Skokie paint a warm, reassuring portrait of Right at Home as a trusted partner in senior care. Across many stories, the same thread runs through: a responsive, compassionate team that makes every effort to match the right caregiver to the right need, with particular emphasis on reliability, flexibility, and personal connection. Families repeatedly highlight how Marta, the Director of Care, leads the operation with steadiness and a focus on getting care in place quickly. Several reviewers note that staffing is arranged almost immediately for the shifts they need, turning what can be a stressful process into something smooth and manageable. The sense everywhere is that the Skokie office knows how to translate need into dependable support, often before family members have even finished outlining what's required.

The human stories behind the agency's services center on a cadre of caregivers who are described as kind, patient, and genuinely devoted to the people they assist. Margaret stands out to one family as a special, valued addition over several months, and Madeleine and Vivian are repeatedly praised for creating safe, cheerful routines that help loved ones stay comfortable and engaged. Mikiya is frequently singled out as outstanding - an attentive, knowledgeable, and professional presence who builds trust with clients and often advocates for their interests. The sentiment that caregivers become more than aides and sometimes feel like part of the family recurs in multiple reviews, underscoring a culture where personal warmth and professional competence go hand in hand. Even residents' daily needs - companionship, help with errands, meals, and light housekeeping - are described as handled with genuine care and a watchful, respectful approach.

Beyond direct caregiving, logistics and communication emerge as critical strengths for Right at Home Skokie. Several families commend the transportation coordination, noting that staff ensure timely and safe travel arrangements, which is especially important for medical appointments and post-discharge plans. Nicole, who answers the phone, is remembered for kindness and reassurance, while Marta's leadership is credited with ensuring drivers are available on short notice and at cost-efficient rates. The Senior Staff Coordinator, Mckea, is described as Marta's capable backup, a dependable presence who helps keep operations running smoothly. This attention to the practicalities of care - timing, transport, and clear communication - complements the compassionate care and reinforces trust in the agency's ability to handle both routine and unexpected needs.

Care that addresses complex situations - such as dementia care, recovery from surgery, and the creation of routines - receives particular emphasis. Several families describe Right at Home as a Godsend when dementia is part of the picture, noting that staff provide a safe, nurturing, and structured environment. Caregivers like Madeleine and Vivian are praised for deliberate, cheerful engagement with loved ones, bringing not only practical support but also meaningful social interaction that contributes to better eating, mood, and daily rhythms. The companionship and activity planning described by reviewers suggest that Right at Home Skokie understands the importance of consistent routines and attentive observation, with staff who communicate concerns promptly to families when needed.

Office staff and back-end support also receive robust praise, contributing to an overarching sense of reliability. Leslie, who manages communications and newsletters, is thanked for being dependable, proactive, and responsive. Several reviewers specifically mention that Leslie answers questions, follows up, and helps connect families with the right people - an important reminder that excellent care depends not only on frontline caregivers but on a well-coordinated office team as well. The same vein of appreciation appears for the general professionalism of the back office - teams that keep scheduling, billing, and care plans aligned with families' expectations.

Not all feedback is unreservedly positive, and a few comments merit careful attention. One reviewer described "very rude behavior with clients and workers they don't want clients," signaling a perception of disrespect or friction that would need addressing to maintain trust. More seriously, another account alleges unsafe and inappropriate activity by a caregiver, including damage to a client's property, theft, and other concerning actions that were reported to the owner and to a supervisor but reportedly not resolved. The reviewer emphasizes that the events created a sense of fear and loss of confidence in the agency's ability to safeguard a vulnerable loved one. Taken together, these remarks highlight the importance of ongoing attention to safety protocols, rigorous screening, and transparent escalation processes to ensure family members feel secure.

Overall, the constellation of reviews conveys a strong sense of gratitude and strong advocacy for Right at Home Skokie. Clients describe the agency as reliable, flexible, and deeply human in its approach to care. They repeatedly mention on-time arrivals, personal warmth, and the capacity to step in quickly when a crisis or discharge from hospital demands swift, compassionate action. The testimonials about caregivers like Victoria, who cut hair, helped with laundry and errands, or provided steady companionship, reinforce the impression of a full-spectrum home care partner who can handle both practical tasks and subtler emotional needs. For many families, Right at Home represents more than a service provider - it feels like a trusted ally in maintaining dignity, comfort, and connection for their loved ones.

In sum, the Skokie reviews sketch a picture of a caregiving organization that many families rely on and value highly. The strongest themes center on Marta's leadership and the office team's responsiveness, the exceptional qualities of caregivers who form meaningful bonds with clients, and the practical reliability that helps families navigate transportation, appointments, and daily routines. While there are concerns raised about instances of disrespect and the integrity of some caregivers - which underscore the need for continued vigilance and safeguarding - the prevailing sentiment is one of gratitude and trust in a service that families repeatedly describe as a lifeline during challenging times. The overall impression is that Right at Home Skokie, IL, is a thoughtful, capable partner in senior care, capable of delivering both practical assistance and heartfelt, person-centered support.

This part of Skokie, Illinois offers a variety of amenities and services that may be appealing to seniors looking for a convenient and vibrant community. With several pharmacies located within a few miles radius, accessing medication and healthcare supplies is convenient. There are also multiple cafes and restaurants nearby for socializing and enjoying meals outside the home. In terms of healthcare, there are reputable physicians' offices and hospitals in close proximity, providing easy access to medical care. Additionally, the area boasts several parks for outdoor recreation and relaxation. Public transportation options are available for those who may not drive or prefer not to use a car. Overall, this part of Skokie offers a mix of convenience, healthcare access, dining options, recreational opportunities, and public transportation accessibility which could make it an attractive choice for seniors looking for a well-rounded living environment.

Pharmacies

• Walgreens (1.1 miles)
• Walgreens (1.3 miles)
• Walgreens (1.8 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (3.1 miles)
• CVS Pharmacy (3.1 miles)
• Walgreens (3.2 miles)

Physicians

• North Shore Physicians Group (1.4 miles)
• Resurrection Medical Center Professional Building (4.7 miles)
• Physicians Cosmetic Institute (7.6 miles)

Cafes

• Starbucks (1.8 miles)
• Starbucks (2.5 miles)
• Little Beans Cafe (3 miles)
• Starbucks (3.5 miles)
• Starbucks (3.6 miles)
• Starbucks (5.1 miles)
• Starbucks (5.9 miles)

Restaurants

• Chick-Fil-A (1.9 miles)
• Raising Cane's Chicken Fingers (2.6 miles)
• Superdawg Drive-In (3.3 miles)
• Glenview Dairy Bar (4 miles)
• R Public House (4.2 miles)
• Panda Express (4.6 miles)
• Wildfire (4.7 miles)

Theaters

• AMC Village Crossing Theatre (1.9 miles)
• AMC Rosemont 18 (7.2 miles)

Hospitals

• Saint Francis Hospital (3.4 miles)
• Swedish Covenant Hospital Cancer Care (4.8 miles)
• Glenbrook Hospital (6.7 miles)

Parks

• Leahy Park (3.7 miles)
• Warren Park (3.7 miles)
• Dawes Park (3.9 miles)
• Centennial Park (3.9 miles)
• Dubkin Park (4.1 miles)
• Clarkson Park (4.8 miles)
• Portage Park (5.5 miles)

Transportation

• Cta (4 miles)
• CTA-Linden (4 miles)
• CTA Jarvis (4.2 miles)
• Cta (4.5 miles)
• Jefferson Park Bus Terminal (4.5 miles)
• Cta (6.6 miles)
• Cta (6.7 miles)

Places of Worship

• Baha'i House of Worship (4.3 miles)