The Arbors At Parkway Gardens

375 Fountains Parkway, Fairview Heights, IL 62208

For more information about senior living options: (844) 490-3973

4.6 from 16 reviews
5 stars
14
4 stars
0
3 stars
0
2 stars
1
1 stars
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Assisted Living Board and Care Home Memory Care Respite Care

Overall Review of The Arbors At Parkway Gardens

Pros

  • pro Parkway Gardens is described as the best facility with exceptional care.
  • pro The staff are caring, friendly, and truly know the residents.
  • pro The environment feels like home - clean, comfortable, and family-oriented.
  • pro The kitchen team provides delicious meals and accommodates residents' preferences.
  • pro Residents are treated like family, with staff going the extra mile to meet needs.
  • pro Families feel peace of mind and express gratitude, often recommending Parkway Gardens.

Cons

  • pro Not even good people that works there.

Review

Parkway Gardens in Fairview Heights stands out in every way to the families who entrusted their loved ones there. One reviewer shared a deeply personal journey, noting that their mother-in-law stayed at the facility and passed away there. Although the outcome was heartbreaking, the care provided was described as exceptional. The setting was praised for being clean and comfortable, with staff who are well equipped to handle any situation that may arise. Communication was highlighted - staff informed the family promptly about medical needs - and the dining experience was described as "beyond delicious." The reviewer emphasized that the environment didn't feel like a sterile institution, but more like home, with meaningful activities, attentive care, and courtesy that gave the family real confidence that their loved one was in good hands. The sentiment was one of gratitude for the entire team and for the comfort Parkway Gardens offered during a difficult time.

Another message from a different family member echoed that gratitude, expressing that they had found a "family of wonderful people" to love and care for their father. That connection, described as priceless, spoke to the heart of the place: a supportive community where caregivers become extended family. The reviewer summed it up with a clear sense of appreciation and warmth, underscoring the meaningful impact of the staff's dedication and the sense of overall well-being that Parkway Gardens fostered for their loved one and their family.

A recurring thread in these reviews is the excellence of the staff. One reviewer asserted that Parkway Gardens has "the best staff around," noting that the team takes the time to know each resident well and genuinely cares about them. This person was especially grateful for the way the staff cared for their mother and balanced kindness with professionalism. The positive tone and willingness to recommend the facility reflect a broad belief that the people who work there are a key part of why Parkway Gardens stands out - friendly, compassionate, and highly dependable.

The facility is described as versatile and versatile in its offerings, with residents treated like family and the option for long-term, respite, or daytime senior care. The kitchen and dining program are highlighted as a strong point, described as cafeteria-style cooking that remains satisfying and comforting. The location - 379 Fountains Parkway in Fairview Heights - adds a practical convenience that families appreciate when coordinating visits and daily life around care.

Not everyone shared the same experience, however. One line stands out as a blunt counterpoint: "Not even good people that works there." This single remark contrasts with the overwhelmingly positive feedback and serves as a reminder that experiences can vary from person to person. The tone of the other reviews - warm, grateful, and emphatic - suggests that this outlier is not representative of the general experience described by most families.

Beyond the daily routines and meals, several reviewers emphasized the family-oriented and home-like atmosphere. They highlighted friendly staff and great food, with a strong sense of community that makes Parkway Gardens feel welcoming rather than institutional. The care team is described as cohesive and resident-focused, with staff from across roles working together rather than sticking strictly to job titles. In particular, visitors gave a special shout-out to individuals such as LaSandra and Emily, who fostered personal connections and shared lighthearted moments with residents and their families.

The testimonials frequently mention the collaborative spirit among the leadership and care teams. Families credit the administrator, director of nursing, cooks, personal assistants, and therapy staff for their seamless teamwork. This collective approach - where every team member contributes to the resident's daily comfort and safety - appears to provide real peace of mind to families who cannot always be present. One parent noted that their father calls Parkway Gardens "home," and the place has become a true residence with its own sense of belonging and independence, including private apartments that residents can call their own.

In sum, Parkway Gardens is portrayed as a place where care, cleanliness, and a home-like atmosphere converge to support families during challenging times. The consistent messages highlight compassionate, attentive staff who know the residents well, delicious and comforting meals, and a culture that treats families like members of a broader community. While there is at least one dissenting voice, the bulk of reviews converge on a clear impression: Parkway Gardens stands out for its dedication to making residents feel seen, safe, and at home, with a teamwork-driven approach that gives families confidence and gratitude for the care their loved ones receive.

Features

Housing

  • 16 resident community capacity 16 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
  • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Lambert-St Louis International (23 miles away) Lambert-St Louis International (23 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Dementia waiver Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Arbors At Parkway Gardens is an assisted living community located in Fairview Heights, IL. We offer various types of care including board and care home, memory care, and respite care.

Our community provides a range of amenities to ensure the comfort and well-being of our residents. These amenities include a dining room where delicious meals are served, fully furnished accommodations, a beautiful garden for relaxation and outdoor activities, housekeeping services to keep the living spaces clean and tidy, move-in coordination to assist with the transition process, outdoor space for enjoying nature, telephone access for communication needs, and Wi-Fi/high-speed internet connection for staying connected with friends and family.

We also provide comprehensive care services tailored to meet individual needs. This includes assistance with activities of daily living such as bathing, dressing, and transfers. We coordinate with health care providers to ensure proper medical care is given. Additionally, we offer specialized programs for dementia patients, mental wellness programs, medication management services, assistance with diabetes diet plans, meal preparation and service to cater to dietary needs and restrictions.

Residents at The Arbors At Parkway Gardens can enjoy a variety of activities on a daily basis. Our schedule includes scheduled daily activities that aim to engage residents physically and mentally.

Furthermore, our community is conveniently surrounded by various establishments that are easily accessible. There are two cafes nearby for socializing or enjoying a cup of coffee outside the community. Two parks offer opportunities for outdoor recreation. With 11 pharmacies nearby, obtaining medications is convenient for residents. In case of any medical emergencies or routine check-ups, there are 22 physicians in close proximity. Dining options are abundant with 44 restaurants nearby where residents can enjoy different cuisines. For spiritual needs or worship services, there are four places of worship nearby. Entertainment options include one theater nearby which offers opportunities to catch movies or shows. Finally, having two hospitals nearby provides peace of mind knowing that medical assistance is readily available if needed.

At The Arbors At Parkway Gardens, we strive to provide a comfortable and supportive environment for our residents. With our range of care services, amenities, and the convenience of nearby establishments, we aim to enhance the quality of life for all individuals in our community.

Nearby Places of Interest

Restaurants

  • Shogun Japanese Steakhouse (0.3 miles)
  • Lotawata Creek (0.3 miles)
  • Bob Evans (0.5 miles)
  • Five Guys Burgers & Fries (0.7 miles)
  • Taco Bell (0.8 miles)
  • Raising Cane's Chicken Fingers (0.8 miles)
  • McAlister's Deli (0.9 miles)

Physicians

  • Elite Imaging (0.4 miles)
  • Fairview Heights Medical Building (0.4 miles)
  • HSHS Medical Group Family Medicine Fairview Heights (0.4 miles)
  • Clarkson Eyecare (0.9 miles)
  • Performance Medical Clinic (2 miles)
  • Association of Childcare Physicians (2.3 miles)
  • A to Z Pediatrics (2.7 miles)

Pharmacies

  • Walgreens (0.9 miles)
  • Walgreens (2.9 miles)
  • CVS Pharmacy (2.9 miles)
  • Walgreens (3.3 miles)
  • Dierbergs (3.6 miles)
  • Sams Pharmacy (3.8 miles)
  • Schnucks (4.3 miles)

Parks

  • Longacre Park (1.6 miles)
  • Three Springs Park (4.2 miles)
  • Dog Park, Rock Springs Park (5.1 miles)

Cafes

  • Starbucks (1.6 miles)
  • Starbucks (3.4 miles)
  • Starbucks (5.3 miles)

Theaters

  • O'Fallon Cinema O'Fallon, Il (2.1 miles)

Places of Worship

  • Saint Clare Catholic Church (3.6 miles)
  • St Nicholas Roman Catholic Church (4.2 miles)
  • First Baptist Church of O'fallon (4.9 miles)
  • St Henry's Catholic Church (5 miles)
  • Shiloh Methodist Church (5.4 miles)

Hospitals

  • Memorial Hospital East (4.3 miles)
  • Memorial Hospital (4.5 miles)

Frequently Asked Questions

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Nearby Communities

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