Open Arms And Heart Care Home

5604 Pasadena Way, Valdosta, GA 31601

For more information about senior living options: (844) 490-3973

2.6 from 8 reviews
5 stars
3
4 stars
0
3 stars
0
2 stars
1
1 stars
4

Assisted Living Board and Care Home Respite Care

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    Overall Review of Open Arms And Heart Care Home

    Pros

    • pro The nurses are the only ones that do what they are supposed to do.
    • pro These nurses are better than any nurse you'll find at a hospital or doctor's office.
    • pro They truly care about their patients and make them feel very comfortable, no matter how uncomfortable the medical situation may be.
    • pro The nurse who came to her home was very nice, courteous, and did an excellent job with her care, arriving on time and making her feel comfortable.
    • pro The nurses are very skilled, knowledgeable, and friendly.

    Cons

    • pro The physical therapist doesn't do much.
    • pro They only accept checks and do not take cash.
    • pro They can't provide an aide consistently when the regular aide is out.
    • pro They hire young people with no work experience who can't keep their hands off their phones.
    • pro The cleaning staff are lazy.
    • pro They are the worst company ever and provide bad service.

    Review

    The collection of reviews paints a jagged picture of CuraCare, with clear peaks of praise for the nursing staff and steady concerns about administration, payment practices, and non-nursing help. On one hand, several reviewers sing the praises of the nurses, describing them as caring, capable, and deeply devoted to their patients. On the other hand, a recurring thread runs through the comments about billing, scheduling, and support services, suggesting that the brightest moments come from the healthcare providers at the bedside while some administrative and operational aspects leave much to be desired.

    One reviewer is blunt about the contrast between nursing care and other therapies, saying, "The nurses are the only ones that do what they are suppose to do. The Physical therapist don't do much at all." This sentiment hints at a perception that nursing care consistently meets expectations, while other disciplines involved in home health may not contribute as much. Accompanying this is a vehement denunciation of the company's business practices: "WORST COMPANY EVER!!! They say they only take cash or checks for payment. I went to pay with cash and was told they don't take cash. What the hell, they only take checks? So if you don't have a checking account don't choose curacare." The reviewer emphasizes financial accessibility as a decisive factor in choosing CuraCare, arguing that lacking a checking account should disqualify someone from using the service.

    The same reviewer expands the grievance to care coverage, noting that "Plus i can't get an aide half the time when my regular aide is out. I'm in a wheelchair and need help getting up and fed." The tone conveys frustration with aide availability and reliability, highlighting the practical, daily impact on a wheelchair user who requires assistance with basic activities. The review ends with a strong ultimatum: they intend to switch providers, underscoring how disappointing service experiences can push patients to seek alternatives. The sentiment is a stark warning to prospective clients about the potential gap between expectations and reality in scheduling and caregiver consistency.

    In addition to the staffing and billing concerns, another comment targets the cleaning and support staff, describing them as "Lazy" and accusing the agency of hiring "young people with no work experience" who are distracted by their phones. The fragmentary statement "Training and development helps or it could" suggests that the reviewer believes better training could improve service quality, though it leaves the verdict incomplete. Taken together, this critique targets front-line aides and support workers who contribute to the home care environment outside of direct medical care, implying that even well-meaning patients may encounter suboptimal performance or lack of focus from non-clinical staff.

    Contrasting with the negative notes, several reviews spotlight a gold standard of nursing care. One reviewer proclaims, "These nurses are better than any nurse you'll find at a hospital or doctor's office! They truly care about their patients and make them feel very comfortable, no matter how uncomfortable the medical situation may be. I would recommend CuraCare to anyone and everyone! I love them!" This testimonial emphasizes a level of empathy, attentiveness, and professionalism that elevates the patient experience and cultivates patient loyalty. It suggests that when skilled nurses are present, CuraCare can deliver exceptional bedside care that surpasses expectations even in formal medical settings.

    Another entry underscores the positive personal impact of the nurse who cared for a loved one at home. The reviewer writes, "My mother loved the nurse that came to her home. She was very nice, courteous, and did an excellent job with her care. She came on time and made my mom feel so comfortable. Great services!" This account highlights reliability and a personal connection that can significantly affect a family's trust and satisfaction. Punctuality, courtesy, and competence are singled out as standout qualities, reinforcing the idea that CuraCare's nursing staff can provide reassurance and high-quality care when the circumstances align.

    A final note in the collection adds another layer of praise: "Very skilled nurses, knowledgeable and friendly." This concise compliment reinforces the broader theme of capable clinical staff who combine technical proficiency with approachable, patient-centered communication. Taken together with the more expansive accolades about nursing excellence, these comments reinforce a core strength of CuraCare: when nursing clinicians are engaged, they can deliver outstanding, compassionate care that resonates deeply with patients and families.

    Overall, the set of reviews suggests a dichotomy in the CuraCare experience. The nursing staff - described as caring, skilled, punctual, and deeply supportive in challenging medical situations - receives consistently positive feedback and is capable of creating a very positive home-care experience. By contrast, criticisms cluster around administrative and support elements: payment policies that feel inaccessible to some patients, inconsistent availability of aides, and concerns about the performance and training of non-nursing staff like cleaners and aides. This juxtaposition implies that CuraCare's ability to deliver excellent patient outcomes may hinge heavily on the bedside nursing team and the specific local staff assigned to a patient, while operational gaps can undermine the overall experience and reliability of service for others.

    Prospective clients weighing CuraCare might take away that the company has the potential to excel, especially in nursing care, when the right nurses are assigned and scheduling is smooth. However, they should also be prepared to navigate potential administrative hurdles, ask explicit questions about payment methods and coverage, confirm aide availability for their specific timeframes, and inquire about training standards for non-clinical staff. For families who place a premium on compassionate, competent nurses, CuraCare can be a strong choice; for those who require consistent administrative reliability and broad access to all support staff, it may be wise to seek clear assurances and backup plans before committing.

    Features

    Housing

    • 3 resident community capacity 3 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
    • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Valdosta Regional (4 miles away) Valdosta Regional (4 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Open Arms And Heart Care Home is a welcoming and compassionate assisted living community located in Valdosta, GA. Our facility offers board and care home services, providing a comfortable and homelike environment for our residents. We also offer respite care for those in need of temporary support.

    At Open Arms And Heart Care Home, we prioritize the well-being and satisfaction of our residents. Our amenities include a spacious dining room where delicious and nutritious meals are served, ensuring that special dietary restrictions are accommodated. Each living space is fully furnished, offering both comfort and convenience to our residents. Our beautiful garden and outdoor spaces provide a peaceful setting for relaxation or socialization with fellow residents.

    We understand the importance of maintaining a clean and organized living environment, which is why we provide housekeeping services for every resident. Additionally, move-in coordination assistance is available to ease the transition into our community.

    Our dedicated staff members are trained to provide assistance with daily activities such as bathing, dressing, and transfers. We work closely with healthcare providers to ensure that each resident receives coordinated care tailored to their specific needs. Medication management is also provided to ensure proper administration of medications.

    Transportation arrangements are made for medical appointments, ensuring that residents have easy access to necessary healthcare services. Nearby parks offer opportunities for outdoor recreation, while pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters,and hospitals are conveniently located nearby.

    We believe in fostering an engaging and fulfilling lifestyle for our residents. Scheduled daily activities are offered to encourage social interaction and mental stimulation among residents.

    At Open Arms And Heart Care Home, we strive to create a warm and supportive community where individuals can feel at home while receiving the care they need.

    Nearby Places of Interest

    Places of Worship

    • Christian Love Ministries Church (1.8 miles)
    • Kingdom Kidz (1.8 miles)
    • Tabernacle Church of God in Christ (2.3 miles)
    • Rhema Word Fellowship Ministry (2.5 miles)
    • St James Baptist Church (2.5 miles)
    • Solomon's Porch (2.9 miles)
    • First Presbyterian Church (3 miles)

    Transportation

    • U-Haul Neighborhood Dealer (2.1 miles)
    • U-Haul Neighborhood Dealer (2.6 miles)
    • Azalea City Cab Co. (3 miles)
    • Adel Taxi (3 miles)
    • U-Haul Neighborhood Dealer (3.6 miles)
    • S. St Augustine Rd Train (4.1 miles)
    • U-Haul Neighborhood Dealer (4.5 miles)

    Restaurants

    • Hip Hop Fish & Chicken (2.4 miles)
    • 306 North (2.9 miles)
    • Ming's Chinese Restaurant (3.1 miles)
    • KFC (3.3 miles)
    • Giulio's Greek & Italian Restaurant (3.4 miles)
    • GoWaiter (3.5 miles)
    • Wendy's (3.6 miles)

    Pharmacies

    • Good Neighbor Pharmacy (2.8 miles)
    • Barnes Drug Store (2.8 miles)
    • CVS Pharmacy (4 miles)
    • Medical Center Pharmacy (4.1 miles)
    • Chancy Drugs Of Valdosta (4.2 miles)
    • Walgreens (4.7 miles)
    • Hogan's Pharmacy (4.7 miles)

    Theaters

    • Downtown Cinema (2.8 miles)
    • Cinema (2.8 miles)

    Hospitals

    • South Georgia Medical Center (3 miles)
    • Greenleaf Center (3.1 miles)
    • Greenleaf Center (3.2 miles)
    • Hospital Authority of Valdosta and Lowndes County (4.2 miles)
    • Hospital Authority-Valdosta (4.3 miles)
    • Dasher Heart Center At South Georgia Medical Center (4.3 miles)
    • South Georgia Medical Center (4.7 miles)

    Physicians

    • Greenleaf Behavioral Health Hospital (3.2 miles)
    • Valdosta Women's Health Center (3.7 miles)
    • Vandemark Plastic Surgery (4.1 miles)
    • Pathway Wellness Center (4.1 miles)
    • Saurina Willy G (4.1 miles)
    • Wilson Eye Center (4.1 miles)
    • Choice Family Medicine & Acute (4.2 miles)

    Parks

    • John W Saunders Park (4 miles)
    • Valdosta Lowndes County Parks and Recreation Authority McKey Ten (4.4 miles)
    • McKey Park (4.6 miles)

    Frequently Asked Questions

    Where is Open Arms And Heart Care Home?

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