Fellowship Home At Brookside

Pros

• The staff at Fellowship Home at Brookside is described as friendly, accommodating, professional, and caring, creating a positive atmosphere for residents and their families.
• Many reviewers appreciated the clean and modern facilities, noting that the rooms are spacious and well-maintained.
• Residents receive compassionate care from the staff, which is highlighted as a significant aspect of the facility's positive reputation.
• The Memory Care area has been remodeled to provide a cheerful and inviting environment with ample natural light and comfortable communal spaces.
• The facility offers various levels of care, ensuring that residents’ specific needs are met while creating a sense of community.
• Fellowship Home provides engaging activities for residents, including outings, sing-alongs, and bingo, contributing to a lively atmosphere.
• Reviewers have noted the peaceful setting of the Fellowship Home's expansive grounds as an appealing feature.
• The owners are actively involved in resident care and embrace additional services to enhance resident well-being.

Cons

• A relative fell in his room and had to call for help himself, indicating a lack of immediate assistance from staff.
• Some staff members are reportedly not well trained, raising concerns about the quality of care provided.
• Nursing assistants were giving out medications instead of licensed nurses, which caused dissatisfaction regarding medication management.
• Observations of unresponsive staff when a patient was calling for help contributed to feelings of unease about the facility's care standards.
• There is mention of high employee turnover and unprofessional staff behavior, leading to doubts about the consistency and quality of resident care.
• The laundry service often misplaces or mixes up residents' clothing, creating additional frustrations for families.
• Comments indicated that while the facility is great overall, it may be lacking in physical activities and engagement for residents.
• Initial interactions with staff gave an impression of unpreparedness or lack of knowledge about the services offered at the facility.

Review

The Fellowship Home at Brookside has garnered mixed reviews from families and visitors over the years, revealing a complex picture of care, compassion, and occasional shortcomings. While many families appreciate the friendly and accommodating nature of the staff, others have expressed serious concerns regarding patient safety and the training of caregivers. The facility appears to have its strengths in fostering a warm environment; however, there are notable areas that require attention.

Numerous reviewers celebrated their positive experiences at Fellowship Home, emphasizing the friendliness and dedication of the staff. For instance, one family highlighted how their father received loving care during his final months, underscoring a sense of gratitude for the compassion demonstrated by the staff. Visitors have described Fellowship Home as warm and inviting, with clean accommodations that feel modern yet homey. Residents living in independent or assisted living settings benefit from spacious rooms and access to various amenities that contribute to an overall pleasant living experience.

However, contrasting opinions surfaced regarding urgent care situations within the facility. One review recounted a distressing incident where a resident fell in his room and struggled to receive timely assistance, ultimately having to call a family member for help. This raises critical questions about staffing levels and responsiveness during emergencies—issues echoed by others who reported witnessing unaddressed calls for assistance. Such accounts can undermine confidence among families entrusting their loved ones to this facility.

Compounding these concerns is criticism surrounding medication administration practices within Fellowship Home. A reviewer expressed discontent over nursing assistants being responsible for dispensing medications rather than registered nurses. Families understandably expect higher standards when it comes to medication management in assisted living facilities given the financial costs involved in securing quality care for their loved ones. The expectation is clear: when dealing with health matters as sensitive as medication schedules, trained nursing staff should be prioritized.

Despite these reservations, additional reviewers remarked positively on various aspects of Fellowship Home’s facilities. Descriptions of well-maintained common areas equipped with comfortable furnishings suggest efforts are made toward creating enjoyable communal spaces for residents. Family members noted activities such as sing-alongs and bingo games that foster engagement among residents—important aspects often missing from other assisted living environments. Furthermore, some noted improvements made over time within specific areas like Memory Care units which were remodeled to provide brighter atmospheres conducive to socialization.

On another note, some reviews referenced staffing challenges leading to inconsistent quality of care provided by the team—a pressing issue for any long-term care facility aiming for excellence in service delivery. Accounts suggest potential high turnover rates or lack of proper training could impact patient experiences negatively at times. While certain employees earn rave reviews for their hard work and commitment to residents’ well-being—a crucial aspect that shouldn’t be overlooked—the overall impression painted highlights an urgent need to bolster staff training programs or stabilize workforce retention strategies.

In summary, while many families found comfort in Fellowship Home's kindhearted approach toward caregiving during difficult times—allowing elderly loved ones emotional support throughout their later years—wider structural issues appear present within operations spanning management decisions up through frontline caregiver roles. Moving forward will demand focus on maintaining adequate staffing levels alongside implementing standardized training protocols that ensure every resident receives exceptional care consistently across all facets of daily life within these supportive communities.

Transportation

• Owens Aircraft (2.2 miles)
• Five Star Taxi (3.7 miles)
• U-Haul Neighborhood Dealer (6.4 miles)
• U-Haul Neighborhood Dealer (6.7 miles)

Places of Worship

• SDA Church of Moultrie (2.6 miles)
• Charity Baptist Church (2.8 miles)
• Southern Baptist Convention (2.9 miles)
• Welcome Hill Church (4.6 miles)
• Southern Baptist Convention (6.1 miles)
• Southern Baptist Convention (6.1 miles)
• District Valdosta (6.5 miles)

Restaurants

• Burger King (3.3 miles)
• Jack's Chophouse (4.1 miles)
• Smok'n Pig BBQ (4.8 miles)
• McDonald's (4.9 miles)
• Tandoor (5.3 miles)
• Woodstack BBQ Tavern (5.4 miles)
• Olive Garden (5.4 miles)

Pharmacies

• Lee and Pickels Drugs - Troupeville (3.7 miles)
• Health Mart Pharmacy (4.9 miles)
• Walgreens (5.6 miles)
• Octapharma Plasma (6 miles)
• Walmart Pharmacy (6.5 miles)
• Winn-Dixie (7 miles)
• Medicine Shoppe (7 miles)

Hospitals

• South Georgia Medical Center (4.7 miles)
• Smith Northview Hospital (4.7 miles)
• South Georgia Medical Center (7.1 miles)

Physicians

• G & G Family Medicine (5 miles)
• Foot Ankle Inst-South Ga (5 miles)
• Southern Vitreoretinal Associate - Emily D Ashmore MD (6.1 miles)
• Southern Vitreoretinal Associates PA (6.1 miles)
• Betsy Nell Perry Thacker (6.2 miles)
• Thacker Dermatology (6.2 miles)
• Valdosta Orthopedic Associates (6.2 miles)

Cafes

• Starbucks (5.5 miles)
• Panera Bread (6.1 miles)
• Elliano's (6.3 miles)
• Starbucks (6.8 miles)

Theaters

• Valdosta Stadium Cinemas 16 (5.7 miles)

Parks

• Valdosta Lowndes County Parks and Recreation Authority McKey Ten (6.9 miles)
• McKey Park (7.2 miles)