Comfort Keepers

Pros

• The staff are professional, caring, and empathetic toward clients and their families.
• Lisa Register and Scott Register are described as caring, helpful, and trustworthy leaders.
• Comfort Keepers provides timely 24/7 help and prompt, reliable service.
• Communication from the team is consistently excellent and clear.
• Families feel their loved ones are in good hands and can trust Comfort Keepers.
• The company goes above and beyond to take care of clients and genuinely cares.
• They've effectively navigated challenging times (e.g., COVID) while keeping clients safe.
• Many clients highly recommend Comfort Keepers of South Georgia for in-home senior care.

Cons

• Lisa is described as unprofessional, cursing, and allegedly threatening a roommate by using the reviewer's address.
• The reviewer felt it was inappropriate for the owner to behave rudely and run the business in that manner.
• One reviewer stated that using Comfort Keepers for their sister and brother-in-law was the worst decision they ever made.

Review

Comfort Keepers of South Georgia has earned a strong reputation among many families who trusted them to provide in-home care for loved ones. Across a wide range of stories, the common thread is relief and reassurance: a service that steps in to create stability during difficult times, often during sudden shifts in care needs. Several families highlight how quickly the team responded when a crisis emerged, arranging 24/7 help and keeping the lines of communication open every step of the way. In these accounts, the leaders - Mr. Scott Register and Mrs. Lisa Register - are repeatedly described as genuinely caring and highly engaged in their clients' well-being, with families expressing deep gratitude for the personal attention they received.

A hallmark of the experience shared by many is the thoughtful, empathetic approach to care. The testimonials frequently emphasize professionalism tempered by compassion - an ability to treat clients with respect and dignity while meeting practical needs. Families recount how the team's communication was timely, clear, and reliable, which built a strong sense of trust. In one vivid story, a caregiver even read the Bible to a loved one on the final night, and the team respectfully facilitated a goodbye by placing the phone so the family could say their farewells. Stories like this illustrate a level of personal connection that goes beyond routine caregiving, underscoring the idea that Comfort Keepers aims to honor both the person receiving care and their family.

End-of-life and crisis moments appear to be moments when the staff's humanity and responsiveness are most on display. Several accounts describe caregivers who navigated difficult circumstances with steadiness and care, providing not only practical support such as assisting with appointments or medication management, but also emotional support for families. Families attribute to Lisa, Scott, and their team a sense of being "in good hands" during these sensitive times, with staff often coordinating closely to ensure continuity of care and peace of mind for relatives who are navigating hard decisions.

Beyond individual moments, many reviews praise the operational strengths of Comfort Keepers in South Georgia. Families note flexibility in scheduling and a commitment to safe, reliable care - especially during the COVID era, when maintaining safety and continuity was paramount. There is a consistent sense that the team works hard to hire capable, experienced caregivers rather than simply filling shifts, and that Lisa is proactive about calling if an issue arises so problems can be addressed promptly. One reviewer even mentions an extended relationship of almost a year during which trust in Lisa, Scott, and the staff grew and remained strong, something many families value highly when choosing in-home care.

Several testimonials go further, highlighting long-standing relationships and broader support that extends beyond basic caregiving. One reviewer describes Comfort Keepers as a company that has helped them for eight years, noting not only everyday caregiving tasks but also additional ways the team has contributed - such as assisting with writing and publishing a recipe book. Another account points to the team's role in facilitating care for elderly parents who prefer to stay at home, praising the combination of professional reliability and heartfelt care that makes families feel their loved ones are well looked after. An RN mentioned, Shug Pleas, is singled out as a true blessing, illustrating how the team's clinical and personal support can come together to improve quality of life for clients.

Not every experience, however, was completely flawless in the eyes of every reviewer. Among the many positive voices, there is one notable negative account that stands apart: a former client claims that Lisa behaved unprofessionally, cursing and using a personal address as a threat toward a roommate, and even implying that such behavior could be acceptable because she is the owner. The reviewer emphasizes that this conduct is not acceptable and that they documented the incident with screenshots. Alongside this, another brief remark mentions a past decision that the reviewer regards as their worst decision, referencing care for a sister and brother-in-law. Taken together, these comments acknowledge that, as with any service provider, experiences can vary and that one or two individuals may encounter conduct they perceive as inappropriate or problematic.

When all the testimonials are read together, a nuanced picture emerges. Comfort Keepers of South Georgia is depicted as a dedicated, relationship-centered home care provider that many families lean on during times of crisis and transition. The leadership team - Lisa and Scott Register - receives consistently positive mentions for caring, proactive engagement and the ability to coordinate comprehensive care that respects the dignity and preferences of clients. The staff, including Natisha and the broader office team, is repeatedly described as compassionate, communicative, and capable, with stories illustrating strong empathy, reliability, and responsiveness. Yet, as one family cautions, it's important to approach any care arrangement with due diligence and awareness that experiences can differ, and professional boundaries should always be observed. Overall, Comfort Keepers of South Georgia emerges as a trusted partner for many families seeking attentive in-home care, with a mix of deeply positive experiences and a few criticisms that warrant attention and ongoing accountability.

This part of Valdosta, Georgia offers a convenient location with a variety of amenities nearby. With several medical clinics and pharmacies within a short distance, you can easily access healthcare services. There are also a number of restaurants and cafes in the area, providing plenty of dining options. You can enjoy outdoor activities at McKey Park or catch a movie at Valdosta Stadium Cinemas 16. Additionally, there are places of worship for spiritual support and hospitals for any medical emergencies. Overall, this area provides easy access to essential services and recreational opportunities, making it a desirable location for senior living.

Physicians

• Valdosta Medical Clinic (0.1 miles)
• South Georgia Pediatric & Allergy (0.1 miles)
• Voa Ambulatory Surgery Center (0.2 miles)
• Valdosta Orthopedic Associates (0.2 miles)
• Open MRI of Valdosta GA (0.2 miles)
• Betsy Nell Perry Thacker (0.2 miles)
• Thacker Dermatology (0.2 miles)

Cafes

• Starbucks (0.5 miles)
• Elliano's (2.4 miles)

Restaurants

• Friends Grille and Bar (0.5 miles)
• El Toreo Mexican Restaurant (0.6 miles)
• Wooden Nickel Pub (0.7 miles)
• Zaxby's (0.8 miles)
• Chicken Salad Chick (0.8 miles)
• Waffle House (0.8 miles)
• Wooden Nickel Pub (0.9 miles)

Pharmacies

• Walgreens (0.7 miles)
• Winn-Dixie (0.7 miles)
• Walmart Pharmacy (1 miles)
• Medicine Shoppe (1 miles)
• Hogan's Pharmacy (1.3 miles)
• Walgreens (1.3 miles)
• Chancy Drugs Of Valdosta (1.7 miles)

Places of Worship

• District Valdosta (1 miles)
• Northside Baptist Church (1.9 miles)
• Baptist Collegiate Ministries (2.3 miles)
• The Gathering United Methodist Church Valdosta (2.4 miles)

Hospitals

• South Georgia Medical Center (1.3 miles)
• Dasher Heart Center At South Georgia Medical Center (1.6 miles)
• Hospital Authority-Valdosta (1.6 miles)
• Hospital Authority of Valdosta and Lowndes County (1.8 miles)
• Smith Northview Hospital (2.3 miles)
• South Georgia Medical Center (2.3 miles)

Parks

• McKey Park (1.4 miles)

Theaters

• Valdosta Stadium Cinemas 16 (2.5 miles)