Kartier Home Kare in Union City, GA

Pros

• The Oakley at Union City is described as a great place to live with a well-kept, quiet community.
• The apartments are modern, spacious, and comfortable with nice finishes and great amenities.
• Angel Thomas is professional, attentive, and goes above and beyond to take care of residents.
• Shantisa Harris is attentive, knowledgeable, and organized, making the move-in process smooth.
• Krisean Woods provides exceptional tours, is welcoming, and makes the application and move-in process easy.
• The Oakley staff are professional, friendly, and responsive.
• The community is clean, well-maintained, and features appealing amenities like a fitness center, dog park, and pool.
• The move-in process is easy and smooth thanks to the staff.
• Residents feel safe and the community is quiet.

Cons

• One reviewer claims the property manager is extremely rude and unresponsive, even after paying a processing fee.
• Another reviewer says they moved into a flea-infested apartment that hadn't been disclosed, with roaches and ongoing plumbing issues.
• They report mold behind the walls and significant water damage, with maintenance requests not addressed promptly.
• They describe multiple shootings and loud disturbances, making the community feel unsafe.
• They accuse staff of being unprofessional and unhelpful, citing poor communication and rude interactions.
• They claim scammers took application fees and deposits and stopped answering the phone.
• A reviewer states a leasing agent was rude during a tour.

Review

Kartier Home Kare in Union City is best suited for families and professionals who want a polished, amenity-rich living environment with dependable on-site service and a quiet, well-kept campus. Across the experiences gathered in similar properties in the same market, residents consistently highlight modern, spacious apartments with quality finishes and a strong sense of curb appeal. The most reliable draw is the level of hands-on attention from management and front-office staff, paired with well-maintained amenities - features that matter when settling into a new community and seeking stability for years to come. For renters who prize a polished impression, easy access to conveniences, and a responsive team, this builds a compelling case.

Those weighing alternatives should consider situations where the surrounding area's safety profile or the property's environmental conditions become a central priority. A number of reviews note concerns about safety in the broader neighborhood and, in some units, about pests, moisture problems, and delayed maintenance. Prospective residents who demand a pristine, pest-free environment and unequivocal, timely resolution of issues may find these are decisive gaps. If the goal is a consistently flawless unit and an unfailingly proactive maintenance culture, it is wise to compare with options that demonstrate a more uniform track record across units and a transparent remediation history.

The core positives here - clean, well-maintained grounds; quiet atmosphere; and upwardly mobile, amenity-forward living - do a lot of the heavy lifting against the most common drawbacks. Residents repeatedly praise spacious floor plans, modern kitchens and baths, and a fitness center, pool, dog park, and other recreational touches that elevate everyday living. Coupled with consistent, attentive management leadership, these strengths create a livable, predictable routine that reduces friction for families juggling school schedules, work, and activities. The practical payoff is clear: fewer surprises on move-in and a more stable sense of community, provided the environment remains well cared-for.

Staff performance emerges as a decisive variable in how far these strengths push the overall experience into the positive column. When the leasing team delivers - clear information, warmth, and follow-through - the process feels straightforward and stress-free. In reviews from this market, names like Angel, Shantisa, and Krisean frequently surface as exemplars of professionalism, courtesy, and reliability, turning tours into confident decisions and moves into smooth transitions. Outstanding maintenance responsiveness from the on-site crew also matters, turning urgent requests into timely fixes and preserving the integrity of the living spaces. Yet, there are outliers where experiences skew negative due to perceived rudeness, miscommunication, or inconsistent service, underscoring how critical frontline demeanor and process discipline are to overall satisfaction.

For families navigating a move, several concrete checks can make the difference between a confident choice and second thoughts. Demand a thorough pre-move-in inspection to document condition, especially concerning any signs of moisture intrusion or pests, and insist on a formal plan and timeline for remediation should issues be found. Seek written assurances about maintenance response times and a clear escalation path for unresolved concerns. Clarify security measures and neighborhood safety expectations, and verify that the rent, deposits, and refunds policies are transparent and enforceable. A strong leasing agent can make the difference in how straightforward these steps feel, so prioritize interactions with professionals who demonstrate consistent, proactive communication.

In the end, Kartier Home Kare represents a solid option for households that prize a well-appointed living environment and a service-forward culture, with the potential caveat of variability in unit conditions and neighborhood safety factors. When the management team delivers - providing clear information, timely repairs, and respectful, responsive service - the positives far outweigh the risks. For buyers who cannot tolerate recurring mold concerns, persistent pest issues, or inconsistent maintenance timelines, alternatives that guarantee greater uniformity in upkeep and clearer, more trustworthy communications deserve careful consideration. The bottom line is practical: this community can be an excellent long-term home for the right resident, but due diligence on unit condition, maintenance expectations, and neighborhood safety is essential before committing.

Physicians

• Greater Atlanta OB Gyn Associates PC (0.4 miles)
• Wellness Medical Clinic (1.7 miles)
• Malloy, Tyrone Dr - Malloy Tyrone C MD Jd (4.5 miles)
• Burnett Jettie M MD (4.5 miles)
• Southwest Atlanta Vascular Care (5.6 miles)
• Premier South Medical Group (5.7 miles)
• Atlanta Gastroenterolgy (5.7 miles)

Restaurants

• Sonic Drive-In (0.9 miles)
• Chick-Fil-A (3.2 miles)
• Los Mariachis (3.2 miles)
• McDonald's (3.3 miles)
• Bojangles' Famous Chicken 'n Biscuits (3.4 miles)
• Cracker Barrel (3.6 miles)
• McDonald's (4.8 miles)

Pharmacies

• Walgreens (1.1 miles)
• CVS Pharmacy (2.2 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (4.5 miles)
• CVS Pharmacy (4.7 miles)
• Walgreens (5.4 miles)
• CVS Pharmacy (6.8 miles)

Parks

• Creel Park (3.8 miles)
• Stonewell Park (7.2 miles)

Cafes

• Starbucks (5.5 miles)
• Starbucks (7 miles)

Transportation

• SkyTrain Station: Rental Car Center (6.2 miles)
• Hertz Rent A Car (6.2 miles)
• Rental Car Center (6.2 miles)
• Avis Rent A Car (6.3 miles)
• Bus Shed #3 (6.4 miles)
• Bus Shed #1 (6.5 miles)
• ATL SkyTrain Station (7 miles)

Places of Worship

• New Macedonia Baptist Church (7.9 miles)