Information last verified:
3254 Lee Road, Snellville, GA 30039
For more information about senior living options: (844) 490-3973
The nursing care was very gentle and patient. Physical therapy has been great. Carter provided essential encouragement, helping residents to do their best. The nurses were always willing to be there when needed. The stay was very pleasant. Customer service has been outstanding. Therapy was outstanding. The food was excellent. The facility was very clean. The staff went out of their way to provide great care. They took the best care of her. The staff possess a passion for the residents, which makes a difference. Jasmine and the therapy team were the best; the nurses were caring. The staff addressed questions and concerns immediately. LaTonya's warmth and genuine care are commendable. Knowing that a loved one is in capable hands gives peace of mind. The loved one enjoyed their stay. The rehabilitation center was beneficial, and the staff were patient and very helpful. Parkside is the best and the right choice for rehabilitation. The daily activities and celebrations kept residents entertained.
They claim the facility almost killed their grandfather by causing a diabetic coma after incorrect medications were given, despite allergies being stated. They say the staff were rude and disrespectful when concerns were raised. They report chronic understaffing leading to neglect, long wait times for help, and some residents not bathed for days. They note cockroaches around their loved one’s bed, indicating unsanitary conditions. They state a family member died of sepsis while in care, describing it as avoidable. They describe poor communication and discharge follow-up, with requests ignored and calls not returned. They claim the facility is old and in need of updates, with basic amenities like hot water sometimes lacking. They criticize a case worker as lazy and unsympathetic. They say it’s the worst place to have a loved one and would not recommend Parkside.Parkside Rehab in Snellville is best suited for families pursuing short-term, goal-driven rehabilitation where aggressive therapy and hands-on nursing support are the priorities. For clients whose primary aim is to regain mobility, restore function after surgery or a serious fall, and safely return home within a limited stay, the facility’s therapy teams, PT, OT, wound care, and attentive CNAs, often deliver meaningful, tangible progress. The atmosphere can feel welcoming and home-like, with staff members who communicate changes, celebrate small wins, and push patients toward independence. In short, Parkside earns its strongest case as a recovery-focused hub for those who need intensive rehab with daily personal attention.
That said, certain families may want to consider alternatives. The most consistent red flags center on staffing stability, responsiveness, and accountability. Multiple reviewers allege delayed responses to call bells, uneven care, and gaps in discharge planning. Some families describe chaotic days, communications that feel surface-level, and experiences where problems were not addressed promptly. For loved ones who require rapid, reliable intervention, or who have complex medical needs that demand meticulous oversight, Parkside can feel unpredictable. For these families, shopping broader or prioritizing a track record of seamless crisis management may be wiser.
The strongest positives in Parkside’s favor lie in the core rehab equation: therapy quality combined with compassionate, front-line care. Reviewers frequently highlight skilled therapists who tailor plans, motivate patients, and sustain consistent progress from week to week. Nursing and CNA staff are repeatedly praised for kindness, patience, and a willingness to stay with a patient through tough moments. Cleanliness and a reasonably pleasant dining-and-activities environment appear to support a constructive rehab experience, and several accounts describe staff as genuinely caring, creating a sense of reassurance for families during a difficult transition. When care teams work well together, families feel informed and empowered, and patients often leave with improved mobility and confidence.
Yet those favorable threads are unevenly distributed against a backdrop of serious concerns. A subset of critics recount nerve-wracking episodes: alleged medical errors, inadequate monitoring, or care gaps that culminated in hospital visits or worse. Stories range from accusations of neglect and poor attention to patient calls going unanswered for extended periods, to complaints about high staff turnover contributing to inconsistent care. Some families report frustrating encounters with administration or social work, with hints of disorganization around billing, discharge coordination, and responsiveness. In a few cases the facility even faced pest issues and infrastructure problems that color a family’s overall sense of safety and comfort. Taken together, these episodes are not phantom rumors; they reflect real experiences that can undermine trust if they recur.
The key question, then, is whether Parkside’s rehab strengths can meaningfully offset the risks described. For a patient whose stay is likely to be brief, whose goals center on meaningful movement, wound healing, and a clear pathway back home, the therapy-driven wins can be decisive. The ability to observe daily improvements, receive timely Med-pass and wound-care attention, and rely on a team that seems invested in the patient’s recovery can produce a high rate of successful discharges. However, when a loved one’s needs extend beyond mobility return, when constant supervision, fast escalation of concerns, or ironclad incident accountability become non-negotiable, the inconsistencies cited in the reviews cannot be ignored. Parkside’s improved administration in recent years may help, but families must weigh the chance of a smoother rehab trajectory against the possibility of fragmented communication or delayed responses.
For families moving forward, practical steps matter. Schedule a comprehensive tour focused on the specific unit your loved one will occupy; request speaking with the therapy lead, the wound-care nurse, and the social worker to understand how discharge planning is handled in real time. Probe staffing levels during shifts, ask how quickly call bells are answered, and review recent patient outcomes and satisfaction data. Request to see the daily care plan for a resident with similar needs, and inquire about how medications are managed to ensure on-time administration. Finally, verify how the facility handles pest control, room maintenance, and hot-water or air-conditioning issues, since these concerns recur in some reviews and can intrude on comfort and safety during recovery.
Bottom line: Parkside delivers a capable, therapy-forward rehab experience for families prioritizing mobility gains, skilled wound care, and a caring frontline staff. Those who can tolerate occasional administrative friction, possible communication gaps, and the risk of variability in staffing will likely find value in its rehabilitative core. Conversely, families whose main requirement is relentless, 24/7 oversight, consistently immediate responsiveness, and airtight accountability should likely explore alternatives with stronger, more uniform track records. Parkside is not a one-size-fits-all solution; for the right patient, it can be a meaningful step back to independence, yet for others the cost of potential lapses in care makes a different option the wiser move.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Parkside in Snellville, GA is a fully furnished assisted living community that offers a comfortable and convenient lifestyle for seniors. The community provides a range of amenities to ensure residents' comfort and well-being. These amenities include a dining room where delicious meals are served, housekeeping services to keep the living spaces clean and tidy, and move-in coordination to make the transition into the community seamless.
For those who enjoy spending time outdoors, Parkside offers outdoor spaces where residents can relax and enjoy fresh air. The community also provides essential communication tools such as telephones and Wi-Fi/high-speed internet access to keep residents connected with their loved ones.
The care services provided at Parkside focus on promoting independence while providing assistance with activities of daily living. Trained staff members are available to help with tasks such as bathing, dressing, and transfers. The community also coordinates with health care providers to ensure holistic care for residents. For individuals with specific dietary needs, Parkside offers diabetes diets and special dietary restrictions are taken into consideration during meal preparation and service.
Transportation arrangements for medical purposes are available at Parkside, ensuring that residents can easily access necessary healthcare appointments. Additionally, the community is conveniently located near two parks, two pharmacies, four physicians, five restaurants, and a place of worship for residents' convenience.
To foster an engaging lifestyle for residents, Parkside offers scheduled daily activities that cater to different interests and preferences. These activities aim to promote socialization and overall well-being among residents.
Overall, Parkside in Snellville, GA provides a warm and supportive environment where seniors can enjoy a comfortable lifestyle while receiving the assistance they need.
Parkside is located at 3254 Lee Road, Snellville, GA 30039 in Rockdale County, Georgia
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