For more information about senior living options: (866) 208-4318
4.8 from 148 reviews
5 stars
140
4 stars
1
3 stars
0
2 stars
1
1 stars
6
Overall Review of Trusted Hands Senior Care
common2 reviews mention this
24/7 care coverage noted
Some families describe trusted, around-the-clock in-home caregivers for extended periods.
Several reviews mention caregivers assisting for a full day during a difficult time. Families also describe long weekly shifts with multiple caregivers in the home, framed as a dependable support structure.
differentiator2 reviews mention this
Help navigating Medicaid processes
Residents and families describe guidance through Medicaid steps and getting care set up quickly.
Residents describe the team as knowledgeable about complex elder-care decisions and Medicaid-related processes, including how the steps work in practice. Reviews also mention swift intake support for a Medicaid client, with staff quickly getting care organized.
caveat2 reviews mention this
Staff respect concerns
A small number of reviewers report serious concerns about disrespectful or unsafe interactions.
One reviewer describes harsh treatment, including employees getting in their face and yelling, and says they are now looking for another option. Another review says the service experience was abysmal and urges people to go elsewhere for help and support.
caveat2 reviews mention this
Scheduling and billing problems
Some reviewers report issues with scheduling consistency and billing accuracy.
One reviewer describes incorrect checks and billing problems, including claims about being charged for hours not received and difficulties after trying to communicate. Another reviewer reports inconsistencies in scheduling along with other caregiver-related issues during their time with the company.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Nearby Places of Interest
This part of Roswell, Georgia offers a variety of amenities and services that cater to senior living needs. With several physicians' offices nearby such as Southeastern Endocrine & Diabetes PC and North Roswell Internal Medicine, seniors have easy access to medical care. Additionally, there are pharmacies like CVS and Walgreens within a short distance for medication needs. For leisure and entertainment, there are cafes like Starbucks and Panera Bread for social gatherings, as well as restaurants such as Olive Garden and The Cheesecake Factory for dining out. Movie theaters like AMC DINE-IN North Point Mall 12 provide options for entertainment. Places of worship like St Brigid Catholic Church and North Point Community Church offer spiritual fulfillment. Parks like Morgan Falls Overlook Park and Georgetown Park allow for outdoor activities and relaxation. Overall, this part of Roswell provides a convenient and welcoming environment for seniors looking to settle in the area.
Palliative care focuses on alleviating distress at any stage of a serious illness and can accompany curative treatments, while hospice care is for those nearing the end of life with a prognosis of six months or less, emphasizing comfort over curative measures. Both prioritize holistic care for patients and families but differ in timing, goals, and scope.
Fecal incontinence, prevalent among older adults, arises from factors like weakened pelvic muscles and nerve damage, significantly affecting well-being and social interactions. Diagnosis involves clinical evaluation and tests to inform tailored treatments, while caregivers and preventive measures can aid in managing the condition effectively.
Gardening provides seniors with physical exercise, mental and emotional support, and social interaction opportunities, while accommodating their needs through raised beds and ergonomic tools. It promotes health benefits like improved dexterity and cardiovascular health, encourages sustainable practices, and allows for manageable upkeep with low-maintenance plants.
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