Phoenix At Roswell

11725 Pointe Place, Roswell, GA 30076

For more information about senior living options: (844) 490-3973

3.2 from 5 reviews
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Assisted Living

Overall Review

Pros

  • pro The Veranda has a large open room for people to mingle and do lots of activities, creating a vibrant and interactive environment.
  • pro The facility provides comfortable accommodations for residents, such as queen size beds and private showers.
  • pro The meals at The Veranda are quite good, and the dining area caters to residents who need assistance with eating.
  • pro The caregivers at The Veranda are sweet, gentle, and genuinely enjoy their job and working with older people.
  • pro The staff at The Veranda have a deep love and respect for residents with Alzheimer's, providing them with the care and attention they need.
  • pro The Care Manager Director sets a positive atmosphere at the facility by treating loved ones with respect and a gentle spirit.
  • pro The Veranda is highly recommended for those in need of specialized Alzheimer's care due to their trained staff and comforting environment.

Cons

  • pro The Veranda is an awful place. Keep your loved ones away.
  • pro The staff is lazy and careless.
  • pro Residents aren't changed frequently and the majority of the time are walking around with soiled depends.
  • pro It has gone through a change of ownership and in the process, there was a lack of care for my mother.
  • pro Neglecting to give her prescribed oxygen resulted in her nearly losing consciousness.
  • pro General lack of concern for her well-being.
  • pro Don't put your loved one through this!
  • pro The price was always just out of reach for Mom's income.
  • pro If the Care Manager Director doesn't treat your loved one with respect and a gentle spirit & voice, don't expect the care providers to do otherwise.
  • pro Staff at other assisted livings don't cater to Alzheimer's residents as well as The Veranda does not take special training and a calm comforting place and staff to handle them.

Review

The Veranda, according to multiple reviews, seems to have mixed opinions regarding the level of care provided for residents. Some reviewers express dissatisfaction with the facility, claiming that their loved ones were not properly taken care of by lazy and careless staff members. They mention instances where residents were not changed frequently, resulting in them walking around with soiled depends. These negative experiences lead these reviewers to strongly advise keeping loved ones away from The Veranda.

On the other hand, there are also positive reviews about this assisted living facility. One reviewer mentions being pleased and happy with their experience at The Veranda. They appreciate the fact that it is a one-level facility, creating a sense of community and interaction among residents. The reviewer also mentions the bright lights adding to the homey environment.

Another reviewer shares their satisfaction with the care provided at The Veranda. They mention having no problems with the caregivers who have always been sweet and gentle towards their loved one. This reviewer acknowledges that handling older people can be difficult, but they believe the caregivers at The Veranda handle it well.

One reviewer discusses placing their mother at The Veranda after a bad experience at another facility. They appreciate the team's helpfulness and warmth during the move-in process. Over time, they found that The Veranda was able to meet both their mother's everyday needs and emotional needs in dealing with Alzheimer's disease.

Another reviewer speaks highly of The Veranda's staff and how they treated their mother with deep love and respect throughout her time there. Their visitations were welcomed by staff members at any time of day, demonstrating their commitment to providing quality care. Even after their mother passed away, many staff members came to her room to mourn her passing, highlighting the close bond they had formed.

In conclusion, while some reviewers had negative experiences at The Veranda, citing issues with neglectful staff and poor care for residents' needs, there are also positive reviews praising aspects such as the facility's one-level layout, the quality of food provided, and the caring nature of the staff. Ultimately, it is important for individuals seeking an assisted living facility to carefully consider these reviews and perhaps visit The Veranda personally before making a decision.

Features

Housing

  • 60 resident community capacity 60 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Guasts at mealtime Guasts at mealtime"Guests at mealtime" offer seniors the opportunity for social interaction, companionship, and a sense of community during meals, which can help combat feelings of loneliness and isolation commonly experienced in senior living environments. It can also enhance their overall dining experience and improve their mental and emotional well-being.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Laundry LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Overnight guests Overnight guestsOvernight guests provide companionship, social engagement, and emotional support for seniors in senior living communities. They can help reduce feelings of loneliness, isolation, and boredom, while also promoting mental well-being and overall quality of life. Additionally, overnight guests can offer a sense of familiarity and comfort for seniors who may be transitioning into a new living environment.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Resident parking Resident parkingResident parking is crucial for seniors in a senior living community as it provides convenience, accessibility, and safety for residents who may have limited mobility or rely on personal vehicles for transportation. Having designated parking spaces ensures that seniors can easily access their homes without having to walk long distances or navigate crowded parking lots, ultimately enhancing their overall quality of life and sense of independence.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Security gate Security gateSecurity gates provide an added layer of protection and peace of mind for seniors living in a community. They help prevent unauthorized entry, deter potential intruders, and create a sense of security for residents. This extra security measure can make seniors feel safe and secure in their living environment.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Spa SpaSpas are important for seniors because they provide relaxation, stress relief, and therapeutic benefits which can improve their overall well-being and quality of life. Additionally, spa treatments such as massages, hydrotherapy, and aromatherapy can help alleviate common age-related ailments such as arthritis, joint pain, and circulation issues. Seniors deserve to enjoy a pampering experience that promotes physical and emotional wellness.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation & parking Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Room service Room serviceRoom service is important for seniors in a senior living community because it provides convenience and allows them to have their meals delivered directly to their room. This can be especially beneficial for seniors who may have mobility issues or difficulty accessing the dining area. Room service ensures that seniors are able to receive nutritious meals without having to navigate through the facility, allowing them to maintain their independence and overall well-being.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Phoenix At Roswell is an inviting assisted living community located in the charming city of Roswell, Georgia. With a wide range of amenities and care services, residents can enjoy a comfortable and fulfilling lifestyle.

The community offers various amenities to enhance the well-being of its residents. A beauty salon is available for those who wish to maintain their appearance, while cable or satellite TV ensures entertainment options are readily accessible. Community-operated transportation and transportation arrangement services make it convenient for residents to run errands or attend doctor's appointments. The computer center enables residents to stay connected with loved ones, and Wi-Fi/high-speed internet provides easy access to online resources.

The dining experience at Phoenix At Roswell is exceptional, with a dining room offering restaurant-style meals. Special dietary restrictions are accommodated, ensuring that every resident's needs are met. Room service is also available upon request.

Engaging activities are an integral part of life at this community. Concierge services ensure that residents have access to assistance whenever needed, while fitness programs promote physical wellness. Planned day trips and resident-run activities provide opportunities for socialization and exploration within the surrounding area.

The location of Phoenix At Roswell offers convenience with nearby amenities such as cafes, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals. This allows for easy access to everyday necessities and leisure activities.

With 24-hour call systems and supervision, assistance with daily activities such as bathing and dressing is readily available. Medication management services ensure residents receive the necessary support in maintaining their health. The mental wellness program prioritizes emotional well-being among residents.

Overall, Phoenix At Roswell provides a welcoming environment where seniors can enjoy a fulfilling lifestyle while receiving personalized care tailored to their individual needs.

Nearby Places of Interest

Physicians

  • Thomas Eye Group - Roswell Office (0.3 miles)
  • Resurgens Orthopaedics (0.5 miles)
  • Alpharetta Pediatrics (0.7 miles)
  • MRI & Imaging of North Fulton (0.9 miles)
  • Harmony Pediatrics (2.2 miles)
  • North Roswell Internal Medicine (2.2 miles)
  • Modern Ob/Gyn (2.6 miles)

Pharmacies

  • CVS Pharmacy (0.4 miles)
  • Walgreens (1.8 miles)
  • CVS Pharmacy (2.1 miles)
  • CVS Pharmacy (2.6 miles)
  • Walgreens (3.2 miles)
  • Walgreens (3.7 miles)
  • CVS Pharmacy (4.3 miles)

Hospitals

  • North Fulton Hospital Cancer Center (0.5 miles)
  • North Fulton Regional Hospital (0.5 miles)

Restaurants

  • Wendy's (1.8 miles)
  • Miller's Ale House - Alpharetta (1.8 miles)
  • Truck And Tap Alpharet (1.9 miles)
  • Up On The Roof (2 miles)
  • JINYA Ramen Bar - Alpharetta (2 miles)
  • Chiringa (2 miles)
  • Jekyll Brewing (2 miles)

Cafes

  • Starbucks (1.9 miles)
  • Starbucks (2.2 miles)
  • Panera Bread (2.4 miles)
  • Starbucks (3.4 miles)
  • Starbucks (4.9 miles)
  • Starbucks (5.5 miles)

Theaters

  • AMC DINE-IN North Point Mall 12 (2.1 miles)
  • Regal Avalon (3 miles)
  • Movie Tavern Sandy Plains (5.5 miles)

Places of Worship

  • North Point Community Church (3.9 miles)
  • St Brigid Catholic Church (4.8 miles)
  • North Atlanta Church of Christ (6.8 miles)
  • Antioch (8.1 miles)

Parks

  • Union Hill Park (5.7 miles)
  • Morgan Falls Overlook Park (7.2 miles)
  • Big Creek Greenway Trailhead (8 miles)
  • Harrison Park (8.3 miles)

Frequently Asked Questions

Where is Phoenix At Roswell?

Nearby Communities

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