Phoenix At Roswell

Pros

• The Veranda has a large open room for people to mingle and do lots of activities, creating a vibrant and interactive environment.
• The facility provides comfortable accommodations for residents, such as queen size beds and private showers.
• The meals at The Veranda are quite good, and the dining area caters to residents who need assistance with eating.
• The caregivers at The Veranda are sweet, gentle, and genuinely enjoy their job and working with older people.
• The staff at The Veranda have a deep love and respect for residents with Alzheimer's, providing them with the care and attention they need.
• The Care Manager Director sets a positive atmosphere at the facility by treating loved ones with respect and a gentle spirit.
• The Veranda is highly recommended for those in need of specialized Alzheimer's care due to their trained staff and comforting environment.

Cons

• The Veranda is an awful place. Keep your loved ones away.
• The staff is lazy and careless.
• Residents aren't changed frequently and the majority of the time are walking around with soiled depends.
• It has gone through a change of ownership and in the process, there was a lack of care for my mother.
• Neglecting to give her prescribed oxygen resulted in her nearly losing consciousness.
• General lack of concern for her well-being.
• Don't put your loved one through this!
• The price was always just out of reach for Mom's income.
• If the Care Manager Director doesn't treat your loved one with respect and a gentle spirit & voice, don't expect the care providers to do otherwise.
• Staff at other assisted livings don't cater to Alzheimer's residents as well as The Veranda does not take special training and a calm comforting place and staff to handle them.

Review

The Veranda, according to multiple reviews, seems to have mixed opinions regarding the level of care provided for residents. Some reviewers express dissatisfaction with the facility, claiming that their loved ones were not properly taken care of by lazy and careless staff members. They mention instances where residents were not changed frequently, resulting in them walking around with soiled depends. These negative experiences lead these reviewers to strongly advise keeping loved ones away from The Veranda.

On the other hand, there are also positive reviews about this assisted living facility. One reviewer mentions being pleased and happy with their experience at The Veranda. They appreciate the fact that it is a one-level facility, creating a sense of community and interaction among residents. The reviewer also mentions the bright lights adding to the homey environment.

Another reviewer shares their satisfaction with the care provided at The Veranda. They mention having no problems with the caregivers who have always been sweet and gentle towards their loved one. This reviewer acknowledges that handling older people can be difficult, but they believe the caregivers at The Veranda handle it well.

One reviewer discusses placing their mother at The Veranda after a bad experience at another facility. They appreciate the team's helpfulness and warmth during the move-in process. Over time, they found that The Veranda was able to meet both their mother's everyday needs and emotional needs in dealing with Alzheimer's disease.

Another reviewer speaks highly of The Veranda's staff and how they treated their mother with deep love and respect throughout her time there. Their visitations were welcomed by staff members at any time of day, demonstrating their commitment to providing quality care. Even after their mother passed away, many staff members came to her room to mourn her passing, highlighting the close bond they had formed.

In conclusion, while some reviewers had negative experiences at The Veranda, citing issues with neglectful staff and poor care for residents' needs, there are also positive reviews praising aspects such as the facility's one-level layout, the quality of food provided, and the caring nature of the staff. Ultimately, it is important for individuals seeking an assisted living facility to carefully consider these reviews and perhaps visit The Veranda personally before making a decision.

Physicians

• Thomas Eye Group - Roswell Office (0.3 miles)
• Resurgens Orthopaedics (0.5 miles)
• Alpharetta Pediatrics (0.7 miles)
• MRI & Imaging of North Fulton (0.9 miles)
• Harmony Pediatrics (2.2 miles)
• North Roswell Internal Medicine (2.2 miles)
• Modern Ob/Gyn (2.6 miles)

Pharmacies

• CVS Pharmacy (0.4 miles)
• Walgreens (1.8 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (2.6 miles)
• Walgreens (3.2 miles)
• Walgreens (3.7 miles)
• CVS Pharmacy (4.3 miles)

Hospitals

• North Fulton Hospital Cancer Center (0.5 miles)
• North Fulton Regional Hospital (0.5 miles)

Restaurants

• Wendy's (1.8 miles)
• Miller's Ale House - Alpharetta (1.8 miles)
• Truck And Tap Alpharet (1.9 miles)
• Up On The Roof (2 miles)
• JINYA Ramen Bar - Alpharetta (2 miles)
• Chiringa (2 miles)
• Jekyll Brewing (2 miles)

Cafes

• Starbucks (1.9 miles)
• Starbucks (2.2 miles)
• Panera Bread (2.4 miles)
• Starbucks (3.4 miles)
• Starbucks (4.9 miles)
• Starbucks (5.5 miles)

Theaters

• AMC DINE-IN North Point Mall 12 (2.1 miles)
• Regal Avalon (3 miles)
• Movie Tavern Sandy Plains (5.5 miles)

Places of Worship

• North Point Community Church (3.9 miles)
• St Brigid Catholic Church (4.8 miles)
• North Atlanta Church of Christ (6.8 miles)
• Antioch (8.1 miles)

Parks

• Union Hill Park (5.7 miles)
• Morgan Falls Overlook Park (7.2 miles)
• Big Creek Greenway Trailhead (8 miles)
• Harrison Park (8.3 miles)