100 Legacy Oaks Circle Apt 1012, Roswell, GA 30076
For more information about senior living options: (844) 490-3973
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The entire team is professional, compassionate, and genuinely committed to residents' well-being. The staff is friendly, helpful, and provides clear information during the leasing process. The complex is well-located, meticulously maintained, and offers great amenities such as a pet spa, pool, and fitness center. The model apartment and common areas are modern, well-kept, and in excellent condition. Maintenance and management are efficient and responsive, with improved communication. The community is a solid choice with good value and a welcoming atmosphere.
The management was described as the worst they had ever experienced. They experienced no running water for over four days with no response from the leasing office or corporate. The on-site maintenance allegedly threatened to meet someone outside to physically assault them. The property was described as disgusting, with constant issues and repairs taking days. After the complex was purchased, water outages persisted for over 30 days, with staff blaming the acquisition and the front office unable to help. They felt management did not care about residents and only cared about money. Maintenance issues were not resolved promptly, including a stove that stopped working for months and occasional electric shocks. A co-signer was charged after forwarding address and debt sent to collections without proper notice. The staff were described as rude, weak, dishonest, and unprofessional. Potential renters were advised not to move here.The experiences at Grande Oaks at Old Roswell are clearly mixed, with a strong split between glowing praise for the property's appearance and amenities and troubling accounts of management and maintenance issues. Several reviewers describe the community as beautiful, well-maintained, and equipped with appealing features like a pet spa, pool, and fitness center. They highlight a professional, friendly, and caring staff, and several tenants mention that the location and common areas are impressive. For many, the complex feels like a solid choice, and some residents have had consistently positive interactions with specific team members who helped guide them through the leasing process and stay.
Yet beneath the attractive surface, a substantial number of reviews recount serious problems that have persisted or recurred, especially around management responsiveness and maintenance. A recurring thread is extended water outages, with one account detailing more than four days without running water, a lack of communication from leasing and corporate contacts, and a weekend when no one from management was available to assist. The tone turns particularly harsh when a mass email advised tenants not to flood the emergency line because "they were working on it," a message described as misleading by the reviewer. Water issues are repeatedly linked to the property's recent ownership changes, with residents noting that repair efforts were paused or delayed due to an acquisition, creating a sense of neglect and frustration.
Maintenance and safety concerns appear prominently as well. An additional incident involves an air-conditioning outage lasting more than 48 hours, accompanied by reports that the maintenance representative threatened a resident's family member over the phone. Other tenants report that the maintenance staff often knocks and leaves without completing the work, and some describe electric shocks from stoves that are intermittently functional. These experiences contribute to a perception that maintenance is either understaffed or inadequately trained, and that management has not provided timely or effective follow-up. In several reviews, residents express a fear for their safety and a lack of accountability from upper management when issues are escalated.
There is also a sense of shifting leadership and its impact on day-to-day operations. A number of reviews note the arrival of new management and describe improvements in communication, responsiveness, and care. One long-term resident reports that since the new team took over, office and maintenance staff feel more caring, the premises are well-kept, and events are organized to foster community. The presence of a named manager in some accounts - such as a leasing agent who went out of her way to give a tour, and a staff member who speaks Spanish and provides clear guidance - adds a personal touch that many tenants found reassuring. In this vein, some residents praise the new management's willingness to engage with residents and to invest in amenities and programs that build community.
Despite the positive notes about new leadership and better communication in certain quarters, other reviews remain strongly critical. A recurring sentiment is that certain staff members are rude or disengaged, with statements about dishonesty, follow-through lapses, and poor customer service. Several tenants recount experiences of being charged or billed incorrectly, or of being ignored after raising concerns, including a co-signer being billed for a lease-related debt that the forwarding-address process failed to address properly. In these voices, the problem is less about the physical property and more about administrative practices, transparency, and responsiveness from the leasing office and corporate channels.
On balance, Grande Oaks at Old Roswell presents as a community with undeniable appeal: well-located, well-kept units, strong amenities, and moments of exceptional service from some staff members such as Lisa, who is repeatedly praised for her professionalism and helpfulness, sometimes even in multiple languages. The property's potential is evident in stories of smooth leasing experiences, efficient problem-solving when handled well, and the sense that the management team can deliver a pleasant, organized living environment. At the same time, a notable portion of residents describe ongoing pain points - water reliability, prolonged maintenance delays, safety concerns, and inconsistent management responsiveness - that significantly detract from daily living for those tenants.
Prospective residents should thus approach Grande Oaks at Old Roswell with a balanced view. If you can verify the current management structure and ask pointed questions about response times, water reliability, and maintenance procedures, you'll be better positioned to understand whether the community's strengths align with your expectations. If personal rapport with staff like Lisa or recognition of a new management team's proactive approach is important to you, it may be worth visiting and speaking with the on-site team to gauge whether the current culture aligns with your needs. The property clearly has the capacity to be a highly desirable home, especially for those who value amenities, a well-maintained setting, and a management team that communicates and follows through. However, the history of outages, safety concerns, and administrative friction in several reviews warrants careful consideration and due diligence before committing.
2 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Legacy Oaks #1012 in Roswell, GA is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort, convenience, and well-being of its residents.
Our community features a beautiful dining room where nutritious meals are served daily. Each apartment in Legacy Oaks #1012 is fully furnished, providing a cozy and welcoming atmosphere. Residents can also take advantage of our spacious outdoor spaces and gardens, perfect for relaxing or enjoying some fresh air.
We understand the importance of cleanliness and offer housekeeping services to keep each apartment tidy and comfortable. Additionally, our move-in coordination services make transitioning into our community as seamless as possible.
For communication needs, telephone and Wi-Fi/high-speed internet access are provided throughout the community, allowing residents to stay connected with their loved ones effortlessly.
When it comes to care services, our dedicated staff is always available to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that each resident receives personalized care. For those with diabetes or special dietary restrictions, we provide diabetes diet management and specialized meal preparation services.
Transportation arrangements for medical appointments are offered for added convenience. Our location is conveniently near various amenities including cafes, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.
To enrich the lives of our residents further, we offer scheduled daily activities that cater to various interests and promote socialization within our vibrant community.
At Legacy Oaks #1012 in Roswell, GA we strive to create a warm and supportive environment where each resident feels at home while receiving the assistance they need.
Legacy Oaks #1012 is located at 100 Legacy Oaks Circle Apt 1012, Roswell, GA 30076 in Fulton County, Georgia
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