Golden Oaks Elderly Care Home

Cons

• The driver ran the reviewer off the road, ignored the horn, and never braked.
• The driver cut them off on the highway, forcing them to slam on brakes and nearly rear-end the vehicle behind.
• The driver signaled and moved over into an adjacent lane instead of continuing straight, which was unnecessary and unsafe.
• The reviewer found the company's driving to be very rude.
• The service left a paralyzed patient waiting outside the hospital for an hour, which is inappropriate for medical patients.
• A female employee chased and tailgated a car, claimed to be repossessing it, with others in the van, leading to police intervention.
• The reviewer questioned the company's integrity based on the employees' conduct.
• The reviewer gave one star because there is no zero rating.

Review

A collection of recent customer voices paints a troubling picture of a local transportation service that is relied upon to ferry sick loved ones and patients to appointments, only to be met with alarming driving behavior, delays, and questions about personnel conduct. The stories come from several Georgia towns, including Eastman, McRae, and across Telfair County, and they share a common thread: residents are worried about safety, timeliness, and integrity when someone's health and mobility are at stake.

In one strongly worded account, a driver is described as having cut off another vehicle on a highway after pulling out of a gas station. The reviewer says the incident was dangerous enough to force them to slam on the brakes, with the driver behind nearly rear-ending the vehicle ahead. To make matters worse, the offending driver briefly flashed a signal and drifted into an adjacent lane that was clear, instead of staying on the road or choosing a safer, more direct path. The reviewer's frustration culminates in a blunt judgment about the driver's professionalism: "This cannot be how you drive sick loved ones around! Very rude." The tone makes it clear that the experience wasn't just an annoyance but a serious safety concern for someone transporting someone in fragile health.

Another account centers on the impact such delays have on a medically vulnerable traveler. The writer describes their son, who is paralyzed from the waist down and recently had bed sore surgery. They report waiting outside a hospital for a pick-up for an hour, emphasizing that their son "is not supposed to be on his butt for even twenty minutes." The critique here is not only about the wait time but about the risk and discomfort caused when a patient with severe mobility limitations is left waiting for transportation. It's presented as a breach of expected standards of care and reliability for a service that is supposed to support people with serious health needs.

A different review adds a troubling dimension to the picture: alleged misconduct by a female employee. The writer claims to have been tailgated and chased from Eastman to McRae by this driver, who purportedly worked for a car dealer in Eastman and was attempting to repossess a car. The reviewer notes that several other people were in the van under her care at the time. The encounter allegedly prompted involvement from law enforcement, with the Telfair County Police reportedly intervening and ordering the driver to cease and desist. The reviewer ends with a pointed charge about integrity, suggesting that if employees are allowed to conduct themselves in such ways, questions about the company's overall integrity are warranted. The complaint closes with a one-star rating, lamenting that there isn't an option for zero stars.

Taken together, these reviews cast a formidable shadow over the company's day-to-day operations. The driving incidents raise immediate safety concerns about how staff members navigate highway conditions, merge lanes, and respond to other drivers when transporting patients or loved ones who depend on punctual, calm, and careful service. The hospital delay underscores the fragility of the expectations placed on patient transport: for someone with limited mobility and medical needs, long waits are more than an inconvenience; they can exacerbate medical issues and create unnecessary stress for patients and families alike. The repo-ting incident adds a component of perceived misconduct and questions about the company's hiring practices, supervision, and the ethical standards expected of its drivers.

Beyond the individual episodes, a broader narrative emerges about reliability and trust in a service that families rely on during vulnerable times. The consistency of negative experiences - dangerous driving behavior, dismissive attitudes, and prolonged delays - suggests systemic challenges rather than isolated incidents. Customers are left wondering about the training programs, safety protocols, and accountability measures in place for drivers who handle patients with complex medical needs. They wonder whether the company has effective performance monitoring, incident reporting, and corrective action mechanisms to prevent recurrences and protect patients in their care.

As these stories circulate from small towns to the county line, they point to urgent questions about how the provider manages safety, customer service, and professional conduct. Do drivers receive regular safety refreshers and patient-care training? Are there clear timelines and escalation paths for delaying rides to hospitals or clinics? How does the company handle complaints about drivers' behavior or potential impropriety, and what steps ensure that vulnerable patients are protected? Families seeking dependable, compassionate transportation for sick loved ones deserve clear answers and demonstrable improvements.

In the end, the shared testimonies convey a candid call for accountability and change. They underscore a need for tighter oversight, better driver selection and training, and more reliable scheduling and dispatch practices when the health and comfort of patients are on the line. Whether the issue is unsafe driving, unprofessional conduct, or delays that jeopardize medical needs, the overarching message is that safety, respect, and reliability must be nonnegotiable in a service that families depend on in their most challenging moments.

Places of Worship

• Mt Pisgah Enterprises (1.8 miles)
• Mt Pisgah Baptist Church (2.1 miles)
• Hickory Grove Church (2.7 miles)
• Rock Spring Seventh-Day Adventist Church (3.5 miles)
• Peavine Baptist Church (3.6 miles)
• Community Baptist Church (3.9 miles)
• Lookout Mt Fellowship Christian Athletes (4 miles)

Transportation

• Sandy's Taxidermy (3.3 miles)
• U-Haul (8.9 miles)

Restaurants

• Wanda's Restaurant (4 miles)
• Zaxby's (6.1 miles)
• Wendy's (6.7 miles)
• Cracker Barrel (7 miles)
• McDonald's (7.1 miles)
• Wing Street (7.2 miles)
• Portofino Express (7.2 miles)

Physicians

• North Georgia Vision Center (4.1 miles)
• Promise Pediatrics (7.1 miles)
• Chickamauga Family Practice (7.2 miles)
• Parkridge Medical Associates of North Georgia (7.6 miles)
• Ringgold Medical Center (7.6 miles)
• Fuller Cancer Center (8.1 miles)
• Associates In General Surgery (8.1 miles)

Cafes

• Caffiene Addicts (5.2 miles)
• Melinda's Bakery & Cafe (9.9 miles)

Pharmacies

• Tunnel Hill Pharmacy (7.2 miles)
• Walgreens (7.4 miles)
• Walmart Pharmacy (7.5 miles)
• Cannon Drugs (7.5 miles)
• CVS Pharmacy (7.6 miles)
• Parkway Pharmacy (8.1 miles)
• CVS Pharmacy (8.2 miles)

Parks

• Crawfish Spring (8 miles)
• Chickamauga and Chattanooga National Military Park (10.1 miles)