Ivydale At Willow Lodge

Pros

• The environment at Magnolia Manor is beautiful and healing.
• Renovations are great and the staff are friendly.
• Magnolia Manor is described as a safe, engaging, and loving environment where residents thrive.
• The rehab staff at Magnolia Manor is excellent.
• The independent living areas are friendly and helpful.
• The grounds have pretty lawns and the apartments are beautiful.
• Overall, Magnolia Manor receives praise for a great experience and quality healing.

Cons

• The reviewer would never recommend the facility.
• Rats were found in residents' rooms.
• Residents were neglected due to inadequate staffing.
• CNAs hate being asked to help and display an attitude when asked.
• The administrator is unprofessional and uncaring.
• Injuries were not properly reported or addressed.
• Food is served cold.
• There was blood on the wall, along with dried poop on the floor and a broken or missing outlet cover.
• The floor was sticky and worsened with each visit, and maintenance displaced the patient for 4-5 hours.
• The patient was kicked out of the facility because staff did not monitor him.
• They refused to help a woman in a wheelchair get into the bathroom and would not hold the door open.
• The reviewer advised staying away from the facility.

Review

The collection of reviews on Magnolia Manor paints a picture of a facility that inspires strong, polarized reactions. On one end, several readers describe the place as a place of healing, beauty, and dedicated care. They highlight a "beautiful, healing environment," recent renovations, friendly staff, and a sense that residents can thrive in a safe and engaging atmosphere. Some reviewers specifically commend the independence-level living areas, the well-kept lawns, and the general vibe of community. A number of families also express heartfelt praise for the rehab and therapy teams, noting that therapy staff were "very nice" and that care in those settings could be excellent.

Yet around these positive notes sits a parallel set of experiences that are deeply troubling to those who describe them. The negative comments portray Magnolia Manor as a environment where residents may suffer from neglect and insufficient oversight. Complaints include rats in residents' rooms, injuries not being properly reported, and a sense that staffing is not adequate to meet residents' needs. Several reviewers mention that CNAs can be resistant or have negative attitudes when asked to help, with some noting a lack of compassion among staff. The administrator is criticized by some as unprofessional and uncaring, with particular emphasis on issues of accountability and safety.

The contrasts become more acute when specific incidents are recounted. One reviewer described blood on the wall, dried stool on the floor, and a broken or missing outlet cover - problems said to be only partially addressed by staff, with a later move to a new room described as a possible misstep in care. The floor was described as "SO STICKY," and a patient who needed rest was left waiting for 4?5 hours while maintenance rearranged the room and moved furniture. There are claims that a patient who had a stroke was not kept closely monitored, eventually "kicked out of the facility" after wandering away, an outcome framed as heartbreaking and unsafe. Another account details a RN telling the reviewer it wasn't all the same patient, even though the room number clearly indicated repeated alarms, and an instance where a woman in a wheelchair was not helped into the bathroom, with bandaged feet showing signs of infection. These incidents are presented as emblematic of broader neglect and poor safety practices.

Against this backdrop of serious allegations, several families share markedly positive, almost glowing experiences. In some reviews, families describe good staff, fabulous food, and excellent rehab services, with their loved ones benefiting from attentive therapy and supportive caregivers. One account emphasizes a successful rehab stay following a stroke, praising staff care and the quality of rehabilitation. In these narratives, Magnolia Manor is portrayed as a place where residents feel valued, well cared for, and connected to a compassionate team.

The stories also differentiate between different parts or locations of Magnolia Manor. For instance, some reviewers refer specifically to Magnolia Manor South, where a family member's mother-influenced leadership is described as "caring" and deeply involved with residents, suggesting a strong, personal investment in their well-being. Others refer to Magnolia Manor of Moultrie, where improvements in renovations and a generally positive environment are highlighted, with recommendations to choose that location for a loved one who needs a supportive setting. In addition, independent living sections receive praise for friendliness among staff and residents, and for the sense of community and nearby help when needed.

There is also a personal layer to these narratives. A reviewer who has never lived there but notes that their mother works at Magnolia Manor South emphasizes that their own family members have been in good hands. Another reviewer points to a director in Magnolia Manor South with a reputation for genuine care and involvement, suggesting that leadership can make a meaningful difference in the resident experience. These personal touchpoints suggest that perceptions of Magnolia Manor are heavily influenced by the people currently in leadership and caregiving roles, as well as the quality of day-to-day interactions between staff and residents.

Overall, the collective impressions reveal a facility that can deliver high-quality rehab and compassionate care, but that also struggles with serious safety, cleanliness, and staffing concerns in some moments and locations. The positive testimonials tend to center on therapy, rehabilitation outcomes, welcoming environments, and engaged staff who treat residents with kindness. The negative testimonials, meanwhile, focus on cleanliness issues, the handling of emergencies, perceived indifference from staff, and lapses in supervision that affect resident safety. The tension between these experiences suggests that Magnolia Manor's performance may be highly location- and time-dependent, with some units or shifts meeting high standards while others fall short.

For families considering Magnolia Manor, the picture is not one-note. It's important to weigh the standout positive experiences - compassionate care, strong rehab programs, welcoming independent living communities, and loving leadership - against the serious concerns raised by others - undetected injuries, safety gaps, untidy conditions, and instances of neglect or delayed response. Prospective residents and their loved ones may want to visit multiple times at different times of day, speak with current residents and family members, and ask pointed questions about staffing levels, incident reporting, sanitation practices, and the specific track record of the location under consideration. In the end, Magnolia Manor presents a complex, mixed portrait: a place that can be life-enhancing for some, and perilous for others, depending on the location, care team, and everyday practices in place at any given time.

This part of Moultrie, Georgia, offers a range of amenities and services that would be beneficial for seniors looking to relocate to the area. There are several physicians and hospitals within close proximity, providing easy access to medical care. Additionally, there are pharmacies nearby for convenient medication needs. For leisure activities, there are cafes and restaurants offering a variety of dining options. Places of worship are also readily available for spiritual support. Transportation services such as U-Haul and Enterprise Rent-A-Car can facilitate travel needs, while Moultrie Airport is just a short distance away. Overall, this area provides a mix of healthcare facilities, dining options, and transportation services that would cater well to seniors looking for a comfortable living environment.

Physicians

• Colquitt Regional Physician (0.1 miles)
• Children's Medical Group (0.2 miles)
• Roberts Amanda L Moultrie Center For Women S Health Moultrie (0.2 miles)
• The Kirk Clinic (0.2 miles)
• Sterling Group Spine Center (0.3 miles)
• South Ga Spine Care Institute PC (0.3 miles)
• Surgical Associates of South Georgia PC (0.3 miles)

Hospitals

• CRMC (0.2 miles)
• Turning Point Rehab Center (0.9 miles)
• Respi-Care (1.8 miles)

Cafes

• Beans & Strings at Colquitt Regional (0.2 miles)
• Elli Maes Kountry Cafe (4.6 miles)
• Starbucks (4.8 miles)

Pharmacies

• Westside Pharmacy (0.3 miles)
• Convenient Care Pharmacy #1 (0.3 miles)
• The Prescription Shop (0.3 miles)
• Fred's Pharmacy (0.9 miles)
• Crystal Pharmacy (3.4 miles)
• Walmart Pharmacy (3.5 miles)
• Harvey's Supermarket (3.8 miles)

Places of Worship

• Moultrie Church of God (0.4 miles)
• Moultrie Church of God (0.4 miles)
• Calvary Baptist Church (1.2 miles)
• The Christian Missionary Alliance (1.2 miles)
• The Store House (1.2 miles)
• Colquitt County Baptist Association (2.1 miles)
• Church of Jesus Christ of Latter Day Saints (2.4 miles)

Transportation

• U-Haul (0.8 miles)
• Moultrie Airport (3 miles)
• Moultrie Municipal Airport (MGR) (3 miles)
• Enterprise Rent-A-Car (4 miles)
• U-Haul (4 miles)

Restaurants

• El-Cacador Mexican Restaurant (3.6 miles)
• Chick-Fil-A (3.6 miles)
• Huddle House (3.7 miles)
• Mexico Lindo (3.7 miles)
• T Hall's (3.7 miles)
• McDonald's (3.8 miles)
• Blue Sky Grill (3.8 miles)

Parks

• Moultrie Recreation Department (3.7 miles)

Theaters

• Moultrie 6 Stadium Cinemas (4.7 miles)