Legacy Ridge at Sandy Plains

Pros

• The activities director at Legacy Ridge at Sandy Plains is highly praised for her energy and dedication, creating engaging programs that residents enjoy.
• Many families express satisfaction with the level of care their loved ones receive, noting the kindness and helpfulness of the staff.
• Residents appreciate the cleanliness and welcoming atmosphere of the facility, contributing to a positive living environment.
• Several reviews highlight that the food served at Legacy Ridge is good, providing enjoyable meals for the residents.
• Families feel reassured by effective communication from staff members regarding their loved ones' progress and well-being.

Cons

• The facility suffers from a severe lack of leadership, communication, and empathy towards families and residents.
• Staff turnover is high, leading to inconsistent care and a lack of familiarity with residents' needs.
• Cleanliness is subpar, with issues such as mold and unaddressed hygiene problems in communal areas and personal spaces.
• Communication regarding important updates and appointments is inadequate, often leaving family members uninformed about their loved ones' needs.
• Residents' belongings are not handled with care, resulting in lost or damaged items during moves.
• The pricing structure is misleading and does not reflect the quality of care provided; residents pay high fees for services that do not meet expectations.
• Staff responses to requests for assistance are often dismissive or lacking urgency, particularly in critical situations involving resident care.
• Activities offered may be limited or poorly coordinated, failing to engage all residents adequately or adapt to their individual needs.
• Overall value for cost is perceived as inadequate, especially given the basic amenities compared to the luxury expected at elevated prices.

Review

The experiences shared by residents and their families regarding Legacy Ridge at Sandy Plains highlight a complex tapestry of opinions, frustrations, and commendations about the facility. On one hand, there are positive reflections on the care staff, particularly the activities director, who is often described as energetic, dedicated, and essential to creating an engaging environment for the residents. Families appreciate her efforts to keep their loved ones involved in various activities, emphasizing that she contributes significantly to improving life quality within the community. Many families report satisfaction with their loved ones' social interactions and overall happiness at Legacy Ridge, citing it as a relief after having been primary caregivers for many years.

However, amidst this praise lies serious criticism concerning leadership and operational efficiency at Legacy Ridge. Reviews indicate a lack of communication and empathy from corporate staff members responsible for administrative tasks. Families express frustration over inadequate responses to requests for assistance or information regarding their loved one's care needs. One family recounted how during their father's extended hospitalization, staff negligence led to significant health hazards; mold was allowed to grow on personal belongings due to poor housekeeping practices. This incident not only posed health risks but also raised issues about accountability among staff members when confronted with shortcomings.

Residents' well-being appears compromised further by high turnover rates among staff members which can cause instability in care delivery. Reviewers noted that while some frontline caregivers were friendly and helpful—such as nurses and receptionists—the support provided by administrative teams fell short of expectations. For instance, failed communication resulted in missed follow-ups or unclear instructions that left families uncertain about how best to advocate for their loved ones' healthcare needs. In one striking example, one reviewer mentioned discovering that important appointments were uncommunicated until days after they became necessary.

Financial concerns also surfaced prominently in these reviews; many families found costs exorbitant compared to similar facilities in the area. Some expressed dissatisfaction over pricing structures that seemed misaligned with the quality of services provided. The additional charges for medical services such as haircuts or physical therapy were cited as unfairly burdensome when families were already grappling with elevated base rates for limited care options. Residents felt compelled to question whether they were receiving fair value given deficiencies in service delivery reported by multiple reviewers.

Additionally, overall cleanliness and maintenance of common areas raised alarms among reviewers; unhygienic conditions like urine odors prompted immediate concern upon entry into the community during tours or visits. Despite some assertions that dining areas appeared clean superficially—with tables well-managed—issues surrounding proper sanitation protocols remained disturbingly evident in accounts detailing unaddressed hygiene problems throughout living spaces.

While some families lauded specific aspects of Legacy Ridge—like its favorable location near relatives—others remained unconvinced by marketing representations regarding room specifications or levels of service promised versus what was actually delivered upon admission. Instances of lost personal items contrasted sharply against claims of attentive resident management; missing clothing articles made it clear that tracking residents’ possessions is another aspect requiring significant improvement.

In conclusion, Legacy Ridge at Sandy Plains presents a mixed picture shaped by notable strengths yet significant weaknesses impacting resident quality of life. While admirable initiatives seem to flourish through dedicated team members striving to foster engagement through activities amongst residents—a crucial component evidenced by numerous testimonials—the overarching concerns related to operational inefficiencies must be addressed comprehensively if lasting improvements are desired moving forward. Families seeking long-term placement should carefully weigh both commendable attributes alongside critical feedback presented here before making crucial decisions regarding care options for elders within this community context.

This part of Marietta, Georgia offers a convenient and diverse range of amenities for seniors considering the area for living. With multiple pharmacies such as CVS and Walgreens nearby, access to healthcare is easily accessible. There are also various dining options including fast food chains like McDonald's and Chick-Fil-A, as well as restaurants offering home-cooked meals and Italian cuisine. For outdoor activities, there are several parks offering opportunities for leisurely strolls and relaxation. Places of worship are also within a reasonable distance for those seeking spiritual fulfillment. Additionally, there are numerous physicians' offices in the area providing medical care. The presence of entertainment options such as theaters and cafes adds to the vibrancy of the community. Lastly, hospitals like WellStar Kennestone Hospital provide peace of mind with their proximity in case of any medical emergencies. Overall, this part of Marietta offers a well-rounded environment for seniors looking to settle in a convenient and accommodating neighborhood.

Pharmacies

• CVS Pharmacy (0.1 miles)
• Walgreens (1.1 miles)
• Walgreens (1.2 miles)
• Walgreens (2.7 miles)
• Walgreens (3.2 miles)
• CVS Pharmacy (3.8 miles)
• Orchard Square Holding (4.6 miles)

Restaurants

• McDonald's (0.8 miles)
• Bruster's Ice Cream (1.1 miles)
• Chick-Fil-A (1.2 miles)
• Chick-Fil-A (1.4 miles)
• Johnboy's Home Cooking (2.6 miles)
• McDonald's (2.6 miles)
• Frankies Italian Ristorante and Pizzeria (2.6 miles)

Parks

• Harrison Park (1.3 miles)
• Shaw Park (2.3 miles)
• Dupree Park (5.5 miles)
• Aviation Park Kennesaw (5.6 miles)
• Woofstock Park (5.6 miles)
• Morgan Falls Overlook Park (7 miles)

Places of Worship

• Transfiguration Catholic Church (1.5 miles)
• Congregation Etz Chaim (4.3 miles)
• First Baptist Church Woodstock (4.6 miles)
• Calvary Chapel Woodstock (4.8 miles)
• Woodstock City Church (6.7 miles)
• Kennesaw United Methodist Church (7 miles)

Physicians

• East Cobb Center For Therapy (2.6 miles)
• Piedmont Imaging Center (4.2 miles)
• Marietta Dermatology & the Skin Cancer Center (5.4 miles)
• Piedmont Heart of Marietta (5.5 miles)
• Pinnacle Orthopaedics (5.6 miles)
• Weiss ENT (5.6 miles)
• Resurgens Orthopaedics (5.7 miles)

Theaters

• Movie Tavern Sandy Plains (4.2 miles)
• AMC Barrett Commons 24 (5.1 miles)

Cafes

• Giga-Bites Cafe (4.6 miles)
• Panera Bread (5 miles)
• Starbucks (5 miles)
• Starbucks (6.4 miles)
• Starbucks (6.8 miles)

Hospitals

• WellStar Kennestone Hospital (5.5 miles)
• Kennesaw Hospital (6.8 miles)