Holly Manor Assisted Living

Pros

• Manor Lake is described as an amazing community and a top choice for family care.
• The facility is beautiful with outstanding staff and feels like a true home away from home.
• The community is a fantastic, brand-new facility.
• A senior living professional fully supports Manor Lake, praising leadership and calling it a great community.
• One reviewer found Manor Lake to be the best among eight tours, noting friendly staff, a homey atmosphere, and good value.
• The facility is great, sparkling clean, with procedural excellence.
• The locally owned community offers spacious cottages and beautiful apartments with a caring, professional team focused on resident care and engagement.
• The Cottage Model layout and convenient location impressed visitors.

Cons

• There is a perceived lack of care for residents and their families.
• The kitchen is described as disgusting, gross, unhygienic and nearly failing, with moldy ice and raw food contamination.
• The reviewer characterizes the overall experience as extremely disappointing and disgusting.
• The medication checkout process is criticized as not being smooth and a source of annoyance.

Review

Manor Lake elicits a wide range of impressions from families and professionals, with many framing it as a warm, well-tended community and others pointing to areas where improvements are needed. A recurring note across the remarks is the strength of the people who run and work there - staff who are described as genuine, caring, and committed to making the transition to senior living as smooth as possible. Several reviewers highlight how the personal touch from leadership and ownership stands out, helping families feel reassured about the care their loved ones receive.

On the care front, the sentiment is largely positive. One family member shared that their stepfather spent his last year at Manor Lake and that the staff were very genuine in their care, a factor that brought them reassurance even during a difficult time. A senior living professional echoed this sentiment, praising the personal touch from leadership and ownership as unmatched and affirming support for Manor Lake as a great community. Others describe the facility as a "home away from home" with outstanding staff and a level of care that inspires strong recommendations. Across these voices, the impression is that the people - the caregivers, administrators, and leadership - are central to the positive experiences residents and their families have.

The physical setting and the community's appeal are frequently highlighted as well. Several reviewers tout Manor Lake as a "beautiful facility" with a "brand new" or recently opened feel, underscoring how the latest design and amenities contribute to a high-quality living environment. One reviewer who toured eight facilities with their mom said Manor Lake was hands down the best, noting the friendly staff, the sense of home, and the fact that it checked all the boxes for amenities while offering reasonable pricing for what you get. The newer status of the community is repeatedly mentioned as a standout factor, with the absence of common issues seen in older units cited as a particular advantage.

Location and ownership also feature prominently in the feedback. Descriptions of a great location with a beautiful lake property recur, lending a sense of serenity and appeal to the community's overall package. Commenters describe Manor Lake as a locally owned community that offers spacious cottages and beautiful apartments, supported by a caring, professional team focused on resident care and engagement. The emphasis on physical, social, and emotional well-being suggests a holistic approach to aging in place that resonates with families seeking a well-rounded living environment for their loved ones.

Engagement with prospective residents and families appears to be strong as well. People stopping by the sales office to tour the Cottage Model consistently report liking the layout and the convenient location, which aligns with an overall sense that Manor Lake is prepared to meet families where they are during the decision-making process. The combination of an appealing setting, compelling layouts, and accessible spaces helps create a narrative of readiness and opportunity for new move-ins, something several reviewers recognize and welcome.

Not all feedback is unblemished. One vivid critique centers on kitchen hygiene, describing a situation where the kitchen felt unhygienic and contaminated by moldy ice and raw food concerns. That review stands in contrast to the overwhelming positive tone - yet it is a reminder that, even in highly regarded communities, kitchen operations and daily procedures must be handled with meticulous care. Another point of contention touches on the complexity of medication management: while the facility is praised for cleanliness and procedural excellence, the reviewer notes that checking a resident out overnight with medications should be a smoother process, suggesting room for improvement in day-to-day operations around med handling. These observations highlight that, even amid widespread praise, there are concrete areas where ongoing attention can further elevate the experience for residents and families.

Taken together, the spectrum of reviews paints a portrait of Manor Lake as a community that many families come to value highly for the people who care for residents, the warmth of the environment, and the appeal of a newer, well-designed space near a lake. The strongest strands of praise center on compassionate care, the dedication of staff and leadership, and the sense of home that families feel during tours and visits. While there are notable critiques - particularly around kitchen hygiene and medication management - the prevailing message is one of a promising, well-regarded community that many families would seriously consider for their loved ones.

Located in Marietta, Georgia, this area offers a variety of dining options including Chick-Fil-A, Laredos Mexican Bar & Grill, and Marlow's Tavern. Multiple pharmacies such as Walgreens and CVS Pharmacy are within a short distance for convenience. For those seeking spiritual fulfillment, there are several places of worship nearby including Congregation Etz Chaim and Calvary Chapel Woodstock. Residents can also enjoy the outdoors at parks like Harrison Park and Cochran Shoals - Chattahoochee River. Medical care is easily accessible with physicians like Weiss ENT and hospitals like WellStar Kennestone Hospital in close proximity. Entertainment options include theaters like AMC Barrett Commons 24 and Silverspot Cinema for a night out. This vibrant community offers a mix of amenities and services that cater to seniors looking to retire in a bustling yet welcoming neighborhood.

Restaurants

• Chick-Fil-A (1.8 miles)
• Laredos Mexican Bar & Grill (1.9 miles)
• Chick-Fil-A (1.9 miles)
• McDonald's (2 miles)
• Suburban Tap (3 miles)
• Marlow's Tavern (3 miles)
• Red Sky Tapas & Bar (3.2 miles)

Pharmacies

• Walgreens (1.9 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (3.2 miles)
• Walgreens (3.7 miles)
• CVS Pharmacy (3.7 miles)
• Walgreens (4.1 miles)
• CVS Pharmacy (4.1 miles)

Cafes

• Giga-Bites Cafe (2.5 miles)
• Starbucks (5 miles)
• Panera Bread (6.2 miles)
• Starbucks (7.3 miles)

Places of Worship

• Congregation Etz Chaim (2.6 miles)
• Transfiguration Catholic Church (3.7 miles)
• Calvary Chapel Woodstock (6.8 miles)
• First Baptist Church Woodstock (7 miles)

Parks

• Harrison Park (3.5 miles)
• Shaw Park (3.5 miles)
• Morgan Falls Overlook Park (5.7 miles)
• Aviation Park Kennesaw (6 miles)
• Laurel Park (6.2 miles)
• Cochran Shoals - Chattahoochee River (6.3 miles)

Physicians

• East Cobb Center For Therapy (3.7 miles)
• Weiss ENT (4 miles)
• Piedmont Heart of Marietta (4.3 miles)
• Marietta Dermatology & the Skin Cancer Center (4.6 miles)
• Resurgens Orthopaedics (4.6 miles)
• Kennestone Physicians Center (4.6 miles)
• Pinnacle Orthopaedics (4.7 miles)

Hospitals

• WellStar Kennestone Hospital (4.5 miles)

Theaters

• AMC Barrett Commons 24 (5.7 miles)
• Movie Tavern Sandy Plains (5.8 miles)
• Silverspot Cinema (7.2 miles)