Shady Bank - Community Living Arrangement

804 Shady Bank Ct, Macon, GA 31220

For more information about senior living options: (844) 490-3973

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    Overall Review of Shady Bank - Community Living Arrangement

    Pros

    • pro The veteran homeowner is described as responsible and principled.
    • pro He shows diligence by reviewing security footage to verify the damage.
    • pro He remains persistent, having contacted the Macon office multiple times.
    • pro He values accountability and seeks a fair resolution for property damage.
    • pro He demonstrates concern for others, including seniors, indicating strong ethical standards.

    Cons

    • pro The reviewer alleges a ResCare employee damaged their mailbox.
    • pro The reviewer describes the Macon office staff as rude, disrespectful, and unhelpful in resolving the issue.
    • pro They claim the staff used the company's size as justification for not taking accountability.
    • pro They report being hung up on during multiple calls, signaling unprofessional conduct.
    • pro They express that such treatment reflects poorly on how seniors might be treated.
    • pro They identify themselves as a veteran and homeowner, stating that the conduct is unacceptable and disturbing.

    Review

    An incident involving a Rescare employee left a homeowner with a deep sense of frustration and concern for how a large company handles property damage and accountability. The event began when the homeowner's mailbox was hit, and there was no courtesy or notice from Rescare afterward. The damage was discovered by the resident rather than acknowledged by the company, and the situation quickly intensified as security footage later appeared to capture one of Rescare's workers at the location, 1393 Happy Trail in Macon, Georgia, seemingly responsible for the harm.

    The homeowner recounts that the evidence for the responsible party came from reviewing security footage, which clearly showed a Rescare employee at the site during the incident. The specificity of the location and the timing made the claim difficult to dismiss, and it placed a concrete responsibility on the company to address the damage and take appropriate steps. The narrative centers on the belief that a private property owner should not bear the consequences of a flawed encounter or an accident that could have been prevented with better adherence to professional standards.

    Attempts to resolve the matter began with communicating with Michelle Ingram at the Macon office. According to the account, the experience was not just unsatisfactory but deeply frustrating. The reviewer describes Michelle Ingram as rude and disrespectful, portraying a stance that seemed unconcerned with resolving the issue at hand. The reaction was not one of empathy or accountability, but rather a series of responses that left the homeowner feeling dismissed and unheard.

    A particularly troubling aspect of the interactions, as relayed by the reviewer, involved an insistence on the company's scale rather than a commitment to address the problem. The repeated emphasis on Rescare being a "$10 million company" was interpreted as a shield that excuses damage or poor customer service, rather than a prompt to take responsibility. The caller describes repeatedly being hung up on during conversations, a pattern that contributed to a perception of unprofessional conduct and a lack of willingness to engage in a constructive resolution.

    This experience has broader emotional and ethical implications. The reviewer conveys a sense of disgust at the idea that a company's treatment of a private citizen could reflect on how it handles matters related to the public and to those they serve. The insinuation that the company might consider its size a justification for unacceptable behavior is read as a worrying signal about values and accountability. The impact is framed not merely as a matter of one damaged mailbox, but as an indicator of how the organization might treat vulnerable individuals who rely on care and service.

    The personal perspective offered by the reviewer adds a layer of vulnerability and responsibility. As a veteran and a homeowner, the writer points to a broader concern about how Rescare conducts itself toward people in the community, including seniors who may be in their care. The combination of property damage, the perceived lack of accountability, and the dismissive response from a company representative creates a troubling impression about the company's culture and priorities. This perspective underscores the worry that trust in the organization could be eroded when incidents of this nature are handled without care, sensitivity, or prompt resolution.

    In closing, the narrative expresses a clear demand for accountability and change. The incident is framed not only as an unfortunate event but as a test of character for an organization that serves the public, including vulnerable populations. The reviewer's experience raises questions about how such matters should be addressed, how staff should communicate with concerned members of the public, and how a large company can maintain professional standards when confronted with property damage allegations. The underlying message is one of insistence on dignity, transparency, and responsible action from Rescare moving forward.

    Features

    Housing

    • 4 resident community capacity 4 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Middle Georgia Regional (12 miles away) Middle Georgia Regional (12 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Shady Bank is a premier assisted living community located in Macon, GA. Our community offers a range of amenities and services to ensure the comfort and well-being of our residents.

    Our fully furnished accommodations provide a cozy and relaxing atmosphere for our residents to call home. The dining room offers delicious meals prepared by our talented culinary team, with special dietary restrictions taken into consideration. We also offer housekeeping services to ensure that our residents can focus on enjoying their time with us.

    At Shady Bank, we understand the importance of staying connected. That's why we provide Wi-Fi and high-speed internet access throughout the community, as well as a telephone in each resident's accommodation. Outdoor spaces are available for residents to enjoy nature and fresh air.

    We prioritize the care and support of our residents' daily needs. Our dedicated staff is available to assist with activities of daily living, including bathing, dressing, and transfers. We also coordinate with health care providers to ensure that all medical needs are met. Our team is trained in diabetes management and special dietary restrictions to provide personalized care for each resident.

    Transportation arrangements are made for medical appointments to ensure that our residents have easy access to healthcare services. Additionally, we offer scheduled daily activities for our residents to enjoy social engagement and stay active.

    The location of Shady Bank offers convenience and proximity to various amenities nearby. With two cafes, seven pharmacies, 15 physicians, 32 restaurants, two places of worship, one theater, and four hospitals in close proximity, our residents have easy access to necessary services and entertainment options.

    At Shady Bank assisted living community, we strive to create a supportive environment where residents can maintain their independence while receiving the assistance they need.

    Nearby Places of Interest

    This part of Macon, Georgia offers a convenient and diverse range of services and amenities for seniors looking to settle in the area. With several restaurants nearby, including Fish N' Pig and Cracker Barrel, there are plenty of dining options to choose from. The proximity to various physicians' offices, urgent care facilities, and hospitals such as Atrium Health Navicent Hospice Pine Pointe and Coliseum Northside Hospital ensures easy access to medical care. Additionally, pharmacies like Walgreens and CVS Pharmacy are conveniently located for medication needs. For entertainment, seniors can enjoy a trip to the AmStar 16 - Macon Theatre or relax at Cathedral Coffee or Starbucks cafes. Places of worship like Bethel AME Church and North Macon Presbyterian Church provide spiritual support within the community. Overall, this part of Macon offers a well-rounded setting for senior living with its array of services and amenities.

    Restaurants

    • Fish N' Pig (0.9 miles)
    • Captain D's (1.2 miles)
    • McDonald's (2.6 miles)
    • New China Buffet (2.6 miles)
    • Burger King (2.6 miles)
    • Cracker Barrel (2.6 miles)
    • Wendy's (2.7 miles)

    Physicians

    • Macon VA Outpatient Clinic (1.1 miles)
    • Northridge Family Healthcare Center (1.5 miles)
    • Dr Sondralyn Fackler's Office (2.7 miles)
    • Southern Primary Care (2.8 miles)
    • Urgent care (3 miles)
    • Brown's Eye Center- Macon (4 miles)
    • Neurology of Central Georgia (4.3 miles)

    Hospitals

    • Atrium Health Navicent Hospice Pine Pointe (2.3 miles)
    • Coliseum Health System (4.3 miles)
    • Coliseum Northside Hospital (4.3 miles)
    • North Macon Healthcare (4.6 miles)
    • Lake Bridge Behavioral Health System (5.9 miles)

    Pharmacies

    • Walgreens (2.8 miles)
    • Your Corner Drugstore (2.9 miles)
    • Walgreens (3 miles)
    • CVS Pharmacy (3.2 miles)
    • Walmart Pharmacy (3.2 miles)
    • CVS Pharmacy (3.7 miles)
    • Walgreens (4.3 miles)

    Theaters

    • AmStar 16 - Macon Theatre (2.9 miles)

    Cafes

    • Cathedral Coffee (3.1 miles)
    • Starbucks (3.8 miles)
    • Panera Bread (5.8 miles)
    • Starbucks (5.9 miles)

    Places of Worship

    • Bethel AME Church (3.7 miles)
    • North Macon Presbyterian Church (5 miles)
    • Lutheran Church-The Redeemer (5.6 miles)

    Frequently Asked Questions

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    Related Resources

    • does medicaid pay for assisted livingUnderstanding Medicaid Coverage for Assisted Living: A Comprehensive Guide

      The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.

    • does medicaid pay for assisted livingHow and When Medicaid May Cover Assisted Living Costs

      Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.

    • assisted living waiver programA Detailed Exploration of Assisted Living Medicaid Waivers Across the United States

      Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.


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