804 Shady Bank Ct, Macon, GA 31220
For more information about senior living options: (844) 490-3973
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An incident involving a Rescare employee left a homeowner with a deep sense of frustration and concern for how a large company handles property damage and accountability. The event began when the homeowner's mailbox was hit, and there was no courtesy or notice from Rescare afterward. The damage was discovered by the resident rather than acknowledged by the company, and the situation quickly intensified as security footage later appeared to capture one of Rescare's workers at the location, 1393 Happy Trail in Macon, Georgia, seemingly responsible for the harm.
The homeowner recounts that the evidence for the responsible party came from reviewing security footage, which clearly showed a Rescare employee at the site during the incident. The specificity of the location and the timing made the claim difficult to dismiss, and it placed a concrete responsibility on the company to address the damage and take appropriate steps. The narrative centers on the belief that a private property owner should not bear the consequences of a flawed encounter or an accident that could have been prevented with better adherence to professional standards.
Attempts to resolve the matter began with communicating with Michelle Ingram at the Macon office. According to the account, the experience was not just unsatisfactory but deeply frustrating. The reviewer describes Michelle Ingram as rude and disrespectful, portraying a stance that seemed unconcerned with resolving the issue at hand. The reaction was not one of empathy or accountability, but rather a series of responses that left the homeowner feeling dismissed and unheard.
A particularly troubling aspect of the interactions, as relayed by the reviewer, involved an insistence on the company's scale rather than a commitment to address the problem. The repeated emphasis on Rescare being a "$10 million company" was interpreted as a shield that excuses damage or poor customer service, rather than a prompt to take responsibility. The caller describes repeatedly being hung up on during conversations, a pattern that contributed to a perception of unprofessional conduct and a lack of willingness to engage in a constructive resolution.
This experience has broader emotional and ethical implications. The reviewer conveys a sense of disgust at the idea that a company's treatment of a private citizen could reflect on how it handles matters related to the public and to those they serve. The insinuation that the company might consider its size a justification for unacceptable behavior is read as a worrying signal about values and accountability. The impact is framed not merely as a matter of one damaged mailbox, but as an indicator of how the organization might treat vulnerable individuals who rely on care and service.
The personal perspective offered by the reviewer adds a layer of vulnerability and responsibility. As a veteran and a homeowner, the writer points to a broader concern about how Rescare conducts itself toward people in the community, including seniors who may be in their care. The combination of property damage, the perceived lack of accountability, and the dismissive response from a company representative creates a troubling impression about the company's culture and priorities. This perspective underscores the worry that trust in the organization could be eroded when incidents of this nature are handled without care, sensitivity, or prompt resolution.
In closing, the narrative expresses a clear demand for accountability and change. The incident is framed not only as an unfortunate event but as a test of character for an organization that serves the public, including vulnerable populations. The reviewer's experience raises questions about how such matters should be addressed, how staff should communicate with concerned members of the public, and how a large company can maintain professional standards when confronted with property damage allegations. The underlying message is one of insistence on dignity, transparency, and responsible action from Rescare moving forward.
Shady Bank is a premier assisted living community located in Macon, GA. Our community offers a range of amenities and services to ensure the comfort and well-being of our residents.
Our fully furnished accommodations provide a cozy and relaxing atmosphere for our residents to call home. The dining room offers delicious meals prepared by our talented culinary team, with special dietary restrictions taken into consideration. We also offer housekeeping services to ensure that our residents can focus on enjoying their time with us.
At Shady Bank, we understand the importance of staying connected. That's why we provide Wi-Fi and high-speed internet access throughout the community, as well as a telephone in each resident's accommodation. Outdoor spaces are available for residents to enjoy nature and fresh air.
We prioritize the care and support of our residents' daily needs. Our dedicated staff is available to assist with activities of daily living, including bathing, dressing, and transfers. We also coordinate with health care providers to ensure that all medical needs are met. Our team is trained in diabetes management and special dietary restrictions to provide personalized care for each resident.
Transportation arrangements are made for medical appointments to ensure that our residents have easy access to healthcare services. Additionally, we offer scheduled daily activities for our residents to enjoy social engagement and stay active.
The location of Shady Bank offers convenience and proximity to various amenities nearby. With two cafes, seven pharmacies, 15 physicians, 32 restaurants, two places of worship, one theater, and four hospitals in close proximity, our residents have easy access to necessary services and entertainment options.
At Shady Bank assisted living community, we strive to create a supportive environment where residents can maintain their independence while receiving the assistance they need.
This part of Macon, Georgia offers a convenient and diverse range of services and amenities for seniors looking to settle in the area. With several restaurants nearby, including Fish N' Pig and Cracker Barrel, there are plenty of dining options to choose from. The proximity to various physicians' offices, urgent care facilities, and hospitals such as Atrium Health Navicent Hospice Pine Pointe and Coliseum Northside Hospital ensures easy access to medical care. Additionally, pharmacies like Walgreens and CVS Pharmacy are conveniently located for medication needs. For entertainment, seniors can enjoy a trip to the AmStar 16 - Macon Theatre or relax at Cathedral Coffee or Starbucks cafes. Places of worship like Bethel AME Church and North Macon Presbyterian Church provide spiritual support within the community. Overall, this part of Macon offers a well-rounded setting for senior living with its array of services and amenities.
Shady Bank - Community Living Arrangement is located at 804 Shady Bank Ct, Macon, GA 31220 in Monroe County, Georgia
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Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
How and When Medicaid May Cover Assisted Living Costs
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
A Detailed Exploration of Assisted Living Medicaid Waivers Across the United States
Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.